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Huntington at The Newport

11143 Warwick Boulevard, Newport News, VA 23601

(800) 558-0653 (Call a Family Advisor)

2.87

(8 reviews)

Offers Assisted Living

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Reviews of Huntington at The Newport in Newport News, Virginia

2.87

(8 reviews)

  • Facility

    4.3

  • Staff

    4.0

  • Food

    2.0

  • Activities

    2.0

  • Value

    1.5

Pamela

5

January 25, 2024

I visited this facility

I toured Huntington at the Newport. I like the size of the rooms and their floorplan. The tour person was great. They had lots of dining options and activities. They were just very nice. The staff was amazing. She was very good. They have a beauty salon, a garden, and a library. It's great. It was very nice and clean. When we went during Christmas it was decorated nicely.

Linda

3

January 23, 2024

I am a friend or relative of a current/past resident

My mom has been in Huntington at The Newport for a couple of weeks now. There are lots of good things about it, and then there are things that aren't so good. My mom needs more help than they seem to be giving, but some really nice ladies work there, and I like that. Sometimes it's hard to get somebody in if my mom has to go to the bathroom. She pushes her pendant and sometimes it takes a while to get people in there. Her apartment is nice though. It's a pretty good place. It's as good as you're going to find. It's still not like living in the independent place that my mom was in. It's pretty good. The food is not the greatest, but I found that in a lot of these places, it's hard to cook for so many people. In general, it's good. Most of the staff are really nice and caring. The dining area is okay. The building is fine. With regards to activities, they have bingo, they give them manicures, and sometimes they have people come in and sing. There are some painting sessions, too. However, for New Year's, they didn't do anything. They didn't have a decoration or anything. You would have thought they would have had either a special meal or a special dessert or something, but it was like it wasn't even a holiday, so that was kind of disappointing.

CaringOne2006

2

February 25, 2020

I am a friend or relative of a current/past resident

We visited a friend and she wanted some ice for drink. The aide was too busy to get it for us , so my husband went down to kitchen to get some . As soon as he turned on the lights about 20 roaches scattered all over the floor. He got the ice , came right back up and said we’re leaving. The place is just 5 yrs old , but because of that , we would not recommend this place to anybody. Also, a lady in a wheelchair was coming down hallway and she was crying. We asked her what was the matter . She said she couldn’t go to ice cream social because she didn’t have a dollar for the ice cream ! We asked around and everybody said patients have to pay for all their activities. The only free one is bingo . How awful for the patients— they pay SO much to live there but don’t get treated very nicely. They get an F for the kindness category. We gave her the dollar for ice cream and an extra one for next time . She said to us you are so kind — we need you to work here!

Provider Response

Thank you for your review. You have raised many questions and we definitely would like to provide answers. First and foremost it is our goal to provide quality care to our patients and do so in a compassionate manner and a clean environment. We provide numerous activities on a daily basis to keep residents engaged such as ice cream socials, birthday parties, bingo, card games, crafts, current events, coffee groups and much more during their stay. These are all part of our routine services and there are no additional fees associated. We also provide snacks and other goodies to residents in between meals again with no additional fees associated. There are times throughout the year that we conduct fundraisers that mostly staff and families participate in for good causes. We then donate the proceeds to charities such as the Alzheimer’s Association or the Heart Association. We did have a fundraiser back in the summer for one of these wonderful organizations and it was ice cream for $1. Many families and staff purchase during those times and give to residents. I am sorry to hear that we failed to extend that courtesy to the resident you encountered. We will make sure staff are more aware of this and if by chance a resident’s diet does not allow the item that an alternative is offered. I apologize that you were given the impression that we charge for activities and/or supplements. In regards to pest, we are required to have an effective pest control program and contract services. We do need to evaluate those services frequently to make sure they are effective. There may have been times we felt that service was not up to standard at which time we have increased the services provided to assure any issues were resolved. We also have routine inspections by the local health department as well as internal audits for cleanliness. We have a good long-standing record with our inspections. Thank you again for making us aware of this issue as well as assisting us in clearing up the misconception of the additional expenses.

previousresident

1

June 30, 2015

I am/was a resident of this facility

I lived at The Huntington for 5 months. They do not have a kitchen. Food is prepared at the adjacent nursing home and although it's brought over on steam tables it is still is often cold and unpalitable. entrées are selected and turned in weekly so they can change what they serve and unless you have been able to copy the menu you have no idea of what yhey may have switched.Even with a new chef the food is awful. the temperature in the dining room was kept at 68degrees. we were so cold last winter that several residents wore coats in the dining room. They refused to turn up the heat Nursing staff seems overworked and understaffed creating an opportunity for error due to fatigue. on one occasion a resident fell out of bed and was not discovered for 6 hours. There have been situations where medications were given and left on a cabinet to be discovered by the family days later. This is a beautiful facility. It's a pity that it's not worth living there.

Caringfamiky

1

June 22, 2015

I visited this facility

The Huntington had very little daily activities to offer the residents or other areas within the building for the residents to get out of their rooms . Very confide feeling for the residents . Nursing staff was inadequate and at times did not know or made mistakes in providing medical needs the resident required . I am so glad we moved our love one out of the Huntington . High turn over of staff And unprofessional attitudes made it unpleasant for family and visitors .

Steppes

5

April 11, 2015

I am a friend or relative of resident

I have a family member at Huntington and she likes it very much. I used to work in healthcare myself and their staffing is just like any other facility. You will always have some staff that are more caring then others. This is no different that the hospital, doctor office, or any other place. I find that the staff try to answer any question I have. Very nice facility and nice people. I have eaten several times with family and food was good.

Caring of the elderly

1

February 20, 2015

I visited this facility

The Huntington Assisted Living in Newport News is not what they play out to be...the food is very poor..menu is always changing even if you have already selected your weekly entrees...kitchen service is slow.. always nickel and diming ... CNA help inadequate.. Administrators and head nurse make promises , promises but things never change..high turn over of staff, CNA's CNA's if they are there normally have poor attitudes about the management and staff. Level of care, concern an attitudes of the staff and management is inadequate...

Caring89075950

5

August 6, 2014

I visited this facility

The Huntington is a new facility and it is very nice. In fact, it is much nicer than the other facilities around. They have large rooms and a variety of floor plans. Their common areas all look very nice. The dining area looks like a nice restaurant, they have a lot of space there and you can see that it is well set up for wheel chairs and walkers. They do have activities and the person that I talk to is very nice, very helpful and knowledgeable. If there's something that she didn't know, she will get back to you very quickly with the answer. I will definitely recommend them to others.

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Services and Amenities of Huntington at The Newport in Newport News, Virginia

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We do offer companion suites

General

  • Resident Capacity: 52
  • Minimum Age: 55

About Huntington at The Newport in Newport News, Virginia

There comes a time when you may need additional personal assistance, and our services are here whenever you may need them. Life at The Huntington provides the best of both worlds; we combine the security of health care services programs with all the advantages of apartment living. Whether it is spending your days socializing with friends, enjoying views of the Mariners’ Museum Park, or exercising in our wellness center, our team is dedicated to assisting you in living life to the fullest.

You can start a new adventure when you move to The Huntington. Your adventure may be filled with an abundance of activities and entertainment, trying new games or hobbies or enjoying the serenity, comfort, and security of your new home. You can count on our knowledgeable, professional and friendly staff to provide support services and personal attention to ensure your life is worry-free and relaxing as possible.

Each resident enjoys the following residential living features and amenities:

Living Amenities

  • Microwave and refrigerator included
  • Full baths designed for ease, safety and security
  • Washer and dryer available
  • Emergency response system
  • Basic utilities included
  • Individually controlled heating and air conditioning
  • Cable television provided. Apartments pre-wired for computer and phone services
  • Home maintenance personnel
  • Wi-Fi is available in common areas
  • Fully equipped with emergency power and backup systems

Service Amenities

  • Beautiful full-service dining room and private dining areas
  • Complimentary beverage and snack bar
  • Housekeeping in your apartment weekly
  • Media Center, Sunroom, Beauty Shop, and Social gathering areas
  • Wellness and Activity areas with a variety of programs
  • Bed and Breakfast accommodations
  • Rehabilitative Services available
  • 24-hour on-site licensed nursing staff
  • Concierge Services for activities, appointments, and transportation
  • Priority short-term rehabilitative care at any Virginia Health Services facility
  • The comfort of knowing Virginia Health Services offers a continuum of care from independent living at The Arbors, skilled nursing care or long-term care needs

Map of Huntington at The Newport

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