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Coliseum Convalescent and Rehabilitation Center

305 Marcella, Hampton, VA 23666

(800) 558-0653 (Caring Family Advisor™)

3.14

(14 reviews)

Offers Nursing Homes

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Reviews of Coliseum Convalescent and Rehabilitation Center in Hampton, Virginia

3.14

(14 reviews)

  • Facility

    3.9

  • Staff

    4.1

  • Food

    2.8

  • Activities

    3.5

  • Value

    3.4

LC

5

February 11, 2024

I visited this facility

A participant’s family member who was enrolled in the Peninsula PACE program stated that Coliseum Park nurses and CNAs were wonderful, attentive and compassionate for their loved one’s end of life care.

jP52

5

February 20, 2023

I am/was a resident of this facility

Very personable and attentive from all staff! I left with confidence after the therapy program! I feel more comfortable going home! Thanks to all!

Karl

2

April 2, 2022

I am a friend or relative of a current/past resident

My mother-in-law was at Coliseum Convalescent and Rehabilitation Center. They had activities planned for their residents, but I think there was a lot of inconsistency in the care (as far as the nurses not being on the same page). There were some good nurses (like there always is), and then there were those that just did the job and didn't really care. As far as the physician's assistant that was on, she did a good job communicating with me. They're also a little understaffed.

CL

5

April 2, 2021

I am a friend or relative of a current/past resident

My mother-in-law is at Coliseum Convalescent and Rehabilitation Center. It has been OK. I like the assistant administrator. I only talked to the administrator one time and she was very quick to return my call and answer my questions. The assistant administrator is a little bit more hands-on. She responds to all of my questions and concerns in a very timely manner. The facility itself is not as nice from where she came from, but I have a feeling that most skilled nursing are not as nice as the assisted living places, and I guess that is just the way it is. I am not saying it is a bad thing, I am just saying it is not as nice. I know that if she is left to her own devices she does not eat very much. I've been told that the staff comes in and feed her sometimes. I believe that she is very weak. She's always been a picky eater, and she has never eaten very much, but the food is not that great. It's not something that you would want to keep shoveling in, but it is not saying it is a bad thing. I just have never seen really good food in any skilled nursing care place. It is probably the same everywhere. She might take one to two bites and she'll be done. She is sharing her room. She had a nicer room because she was in there by herself at first, because she was in isolation. They gave her the bed by the window, and it was down the hallway, and it was somewhat quiet. They wanted her to have a roommate when she could come out of isolation, and they moved her to the main hallway where everybody walks up and down. It is the hallway that the nursing station is on, and it is very noisy and congested. The roommate that they wanted to put her in with was a woman similar who was very quiet and did not talk much. She did not last very long; I believe she died only after a couple of days. She got a new roommate, and I am just talking, I mean there all kinds of people out there, but she is a bit of a busybody. So, busybody's over in my mother-in-law's area wanting to do stuff, and she likes to be left alone. Plus, she did not get the bed by the window, so she is there by the doorway, and it is like Grand Central Station. She would rather be on the beaten path down the hallway where not much action is going on, so I was kind of upset that they did not move her. I think they moved her for a good reason, but it did not pan out. The place is landscaped, and manicured, and there really is not that much to it. I can say that I do not have any cleanliness concerns at all; it seems to be very clean. The staff there is always very pleasant and nice to me, and they do their best to return my calls in a timely manner. It is just not easy to reach them. I always have to leave a message, you just can't call and talk to somebody. I don't know if that is typical because I don't have a lot of experience with skilled nursing care. This is the first time that I have a family member in that I am responsible for where I have to deal with it. They do call me back. They are very friendly, very nice, and polite to me. They answer my questions, and they try to accommodate anything that I ask for. I am so old school, I don't go on the computer and look up stuff. I am so used to picking up the telephone and calling and talking to a real person. I don't see anything wrong with the facility at all. It is clean and does not have any offensive smell. Everybody appears to be busy, and they don't have things falling off the walls or anything like that. Everything is in its place and is there. I guess I am just used to five-star hotels, and this is just probably more like a three-star accommodation, but everybody there is very nice, and it is clean. It is well cared for. They are very adequate, they're in good shape, there is nothing wrong with them, they just don't have beautiful artworks.

familyball97

1

January 22, 2020

Other

The food is horrible the staff is always understaffed so not enough staff to patient ratio. Patients don’t get proper care in a timely fashion. They have old air condition and heaters, roaches coming out of the walls and ceilings, ants crawling on patients while they sleep. All around horrible environment and would never send my family to a place like this.

mcullin46

5

August 16, 2019

I am a friend or relative of a current/past resident

This facility is very clean. The staff are very helpful and really helped my family and I through a tough time. My mom stayed at this facility for about six years before her passing and they treated her amazing, as far as I know. They kept mom busy. She always had her nails and hair done-- Things they offer in the facility. They took her on trips and kept her in good spirits. The rooms are big and they have tv's.

Irma

5

November 28, 2018

I am a friend or relative of a current/past resident

My husband is staying at Coliseum Convalescent and Rehabilitation Center. The lobby is very neat, inviting, and comfortable. The receptionist is always very welcoming. It's just wonderful and they have done a great job with him. We have a little problem with the food because my husband doesn't eat pork and they keep giving him sausages and stuff like that. They have very good activities like singing, church, bingo, and other games.

Cherelle757

1

September 23, 2017

I am a friend or relative of a current/past resident

Under no circumstances should you trust this facility with your loved ones. My grandmother went in talking,walking and continent for REHAB. This facility literally watched my grandmother reach the brink of death over several days and when she become unresponsive then decided to transfer her to the ER where she died two hours later. She was severely dehydrated and malnourished In a facility with 24 hour staff. Reported to the state!

Caring102311450

3

November 29, 2014

I am a friend or relative of a resident

My aunt is at Coliseum Park, and their care is fair. They could be more attentive, and they’re not so good on responding to the resident's care when they call. She's going on ninety-nine, so she really doesn’t do anything, but they have games like bingo nights, little talent shows, and several activities if you wanted to participate in them. They also have a church service. Overall I would say they’re just mediocre to me as far as care goes. As far as cleanliness, also I would just say fair, and they could improve on that. The rooms could be a little cleaner to me. The front entrance is gorgeous, but they really could use a lot of improvement. The people are very nice; I’m not just very happy with the overall facility. It had a hospital atmosphere, but the food is good, parking is great, and the availability for the doctors is pretty good.

Patient Advocate

1

September 4, 2014

I visited this facility

Since Virginia Health Services took over this facility, the care has proven to be of low standards. It is apparent that the company cares more about their profit and bonuses than providing adequate care. The supervisors do not address concerns as they should. I have seen patients dripping of urine on the floor in the hallway, smelly, and staff at the nurses station using profanity. When I visit this facility, I feel like I am in a combination of the hood and trailer park all at once. When the state inspection occur, everything is done as it should be on a daily basis. If you want the best care for your loved ones do not enroll them here!!!

LovePeople

1

August 7, 2014

I am a friend or relative of resident

My mother has been a resident of Coliseum Park since 2012. Before it was taking over by Virginia Health Services, the staff was awesome. Now, 99% of the staffing is new and NO ONE cares anymore. This place is awful. The nurses and the CNA act as if you are getting on their nerves. When they see you coming they disappear. All I ask for is to take care of my mother as well as all the other residence that are there because they cannot take care of themselves. No one wants to be in the position of depending on someone else to take of them but it has to be done. Sadly, the head nurse manager (Laverne) has the worst attitude of all. Complaints NEVER make it pass her desk. Instead she continues to cover for them. My main complaints are: (1)a patient that suffer with bed sores are not turned properly, (2) during feeding there is NO ONE available to take patients to the restroom, (3)CNA’s are rude when you ask them questions, (4) night shift is the laziest of all.

Never Again even under new mgmt

1

November 10, 2013

I am a friend or relative of resident

My mother was in the rehab arm of Coliseum Park in Spring 2012. I had to fight with the nurse to call the doctor to prove that patients with renal disease should not be given the medicine which is their first protocol. I happened to walk up when the nurse was on the phone with the doctor. She was bashing me until I heard her pause & say "Oh.OK." Then when 3 nurses, the PT, and the OT stood by the side of her bed and could't arouse her, they said that "rest is a part of rehab." My mother was UNCONSCIOUS and in toxic shock! My brother had to insist that they call 911!

Valerie Madison

5

March 20, 2013

I visited this facility

I'm going to put my mother-in-law at the Coliseum Convalescent. They have activities like physical therapy, all of it combined. I don't have to pay a lot of money for every little thing. The patients are active because they have a program going on. The place is beautiful and clean. The staff showed me all around and was really nice. My mother can have a private room or semi-private room. She will have 3 meals a day. She could go eat or stay in her room and they will bring the food in. I sure would recommend this place to others.

The road less traveled...

4

July 28, 2011

I am a friend or relative of a resident

I have a friend who is a resident at Coliseum Park. The staff is efficient. They are cordial and make a special effort to provide a good living environment for clients.

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Services and Amenities of Coliseum Convalescent and Rehabilitation Center in Hampton, Virginia

General

  • Resident Capacity: 180

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    5.0

  • Staff

    1.0

Medicare Provider Number: 495305
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Coliseum Convalescent and Rehabilitation Center in Hampton, Virginia

Coliseum Convalescent and Rehabilitation Center is a Senior Living provider in Hampton, Virginia that offers residents Nursing Homes services. Contact Coliseum Convalescent and Rehabilitation Center for more details on services and rates.

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