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Holladay Healthcare Center

4782 SOUTH HOLLADAY BOULEVARD, Salt Lake City, UT 84117

(800) 558-0653 (Call a Family Advisor)

2.88

(17 reviews)

Offers Nursing Homes

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Reviews of Holladay Healthcare Center in Salt Lake City, Utah

2.88

(17 reviews)

  • Facility

    1.0

  • Staff

    1.6

  • Food

    2.0

  • Activities

    1.0

  • Value

    1.0

pissedoffwife

1

November 20, 2023

I am a friend or relative of a current/past resident

My hubby has been in this facility for only a week and they have not taken him to his scheduled dr. appts. I went there on several occasions and he was soaked. The food sucks. The staff doesnt listen, and the whole experience has been a nightmare. The only time he gets taken care of is when I am able to stay over night. The rehab jym is run down and broken. Tthe rooms are not clean I left a spill on the floor to see how long it takes to get it cleaned up and so so far its taken almost a week to get cleaned up

extra disgusted

1

June 20, 2023

I am a friend or relative of a current/past resident

This place is the most awful place I have ever seen. My husband was given ear drops in his eyes which caused damage, was not given food all day, was left to lay on spilded sheets.bHe pounded on the wall and screamed for help but no one would come. He was finally taken by ambulance to the emergency room where he was immediately admitted to the hospital. He was dehydrated, damage to his eyes and an infection. Please don't ever put a loved one there! In just under 48 hours his health declined drastically.

bhausen

3

August 30, 2022

I visited this facility

Rooms are boring. TV did not work. Temp of the room was uncomfortably hot. Day shift was great. They were polite, helpful, and responded quickly to the calls. They often just stopped by to check if we needed anything. The evening shift left a lot to be desired. No response to the call button. Mom couldn't get up to get to the bathroom, waited as long as she could, finally just wet the bed. Still no one responded. Mom got tired of waiting, got herself up, changed her wet clothes, stripped the bed, and managed to get back in bed. Still no one checked on her through the night.

itnkos

1

May 9, 2022

I visited this facility

I was arranging to have my mother moved to Holladay Healthcare. There was a mix up at the hospital about her release date. I had to cancel the pickup. When I called to reschedule. I apologized for the mix-up and nicely asked if they could reschedule the pick up. Jeanette, in admissions, was very rude to me. She acted like I should know the ins and outs of having someone transferred to a rehab. I've never done this before. How would I know their policies and procedures? There was no reason to talk to me that way. We have arranged to have my mother moved to a different rehab and skilled nursing center. I don't want her where anyone would talk to a family member in that way. It was totally unnecessary. They lost a patient who might be there for the rest of her life because they couldn't help our family in straightening out a mix up that the hospital created.

DistraughtDan

1

March 1, 2021

I am a friend or relative of a current/past resident

My mom was admitted several weeks ago. I was shocked at how different our experience was in contrast to the last time she was here. The staff was sparse and unresponsive. My mom had not had her second vaccine shot and we were told she could not be vaccinated for a couple of weeks. When the head nurse from her assisted living facility arrived to provide my mom her second shot, she was rebuffed. Nonetheless, they placed another patient in my mom’s room. We repeatedly made “appointments” for my mom to have her hair done and were assured she was on the schedule, only to find out that the hair salon is closed due to renovation. My mom’s clothing was often lost or commingled with other patients. She would be in dirty clothes or pajamas when we visited. Finally, my mom spent her last Saturday at the facility in bed all day since there were apparently there was no staff to provide therapy and she waited 30 minutes to use the rest room due to an unresponsive staff. I plan to contact the accreditation agency to report our experience. If you have a loved one, we suggest you look elsewhere for rehab care.

candy33

5

September 15, 2017

I visited this facility

Smells clean. Nice staff.

unhappy-in-holladay

2

June 6, 2017

I am a friend or relative of a current/past resident

My husband was on the alzheimer floor because it was the only available at the time. He was bed ridden, but mostly alert. The patients on that floor are allowed to wander at will, enter other's rooms and generally harass other patients. He was missing an expensive shaver, twice. We finally locked it up. We also had hospice and if not for them, I don't think they would have treated him well. When I visited, I saw him wait 20 minutes for the aide to come in & that was fast! They didn't order his meds, unbeknowst to the hospice nurse & he went into withdrawal. He passed in March and some of his belongings were missing and we never got them back. Wouldn't recommend unless no other choice.

Jim327551

4

January 30, 2017

I am a friend or relative of a current/past resident

My mom had her leg operated on and is now at Holladay. It’s an excellent facility. The food is excellent. I think her therapy has been good. They do rehab, and the rehab people provide excellent care three times a week. They do physical exercises, games, puzzles, and bingo. It’s a clean and convenient place since my mom lives just a street away. It’s a nice facility.

Jody N.

1

January 4, 2017

I am a friend or relative of a current/past resident

We had a horrible experience with our Down Syndrome sister. We had to move her to a long term Care Center, and with restrictions on Medicaid ended up here. She was there one week. We are pretty sure all they did was medicate her and keep her in bed. We went daily, and she was so out of it she didn't know who we were. She was not dressed and I literally have a picture of a CNA just standing there feeding her in bed. We were so upset and were able to get her out of there to a more loving, caring, nurturing, rehabilitation location. They were extremely understaffed and there was hardly anyone around. I would never recommend this place to anyone for their loved one.

Raider2016

1

September 24, 2016

I am a friend or relative of a current/past resident

If you want to speak with your loved one, you better visit because they will not answer the phone, and if they do, they will not know who your person is, or be able to connect you with them. They will place you on hold and leave you there. This was not just a one time fluke, this was repeated week after week. If I had the ability, I would pull my loved one. We are consumers too...we help pay their wages..I don't think they understand that.

Chalon636348

4

June 8, 2016

I am a friend or relative of a resident

Holladay is a great facility. My grandmother was always interactive and always involved with whatever activities they have going on. We never had any complaints with them. She was with my grandpa in a good-sized room, with her own private bathroom. However, when she passed away, they moved my grandpa to a smaller room, and he was really upset and unhappy about it. They were accommodating with what my grandfather wanted to eat.

Caring110398850

5

July 7, 2015

I visited this facility

I liked the staff, and they had nice meals at Holladay Healthcare Center. They will allow them to bring some of their own things to make it homier, like their own television and decorations. The rooms I saw were semi-private, but they were clean and had a nice feel to it. They do have two dining halls, or they can bring meals to the room. There were lots of activities. They had excursions where they take them out on a bus and go places around town, like to cultural events and to Wal-Mart twice a month.

smile again

5

May 6, 2015

I visited this facility

We received word yesterday that the facility my mother in law was residing at was closing. My mother in law was scared and crying because everything familiar to her was now going to change. I knew many families would be searching for a new facility and it was important to my husband and I that we find a place that not only provided quality care but the personal touch from kind and caring staff. The moment I walked into Holladay Healthcare Center I was greeted by the staff. They listened to my concerns and gave me a tour of the facility. Introducing me to the Administrator and other staff members. Next, I was concerned about getting the right room mate for my mother in law. Immediately, they described a wonderful lady who ended up being the perfect fit. We submitted our paperwork for admittance and within a couple of hours received a phone call saying my mother in law was accepted. The staff even helped put my mother in laws clothes away and other essentials. I think if someone is looking for a quality care center you will find it at Holladay Healthcare Center. It has a home like environment to it. Everything smells clean. The dining room offers wonderful meals and there is also a beauty salon. My mother in law is excited that she has a new home, new friends and peace of mind again.

Ilene1

4

September 18, 2014

I am a friend or relative of a resident

Everybody went out of their way to be friendly. The therapists were friendly and knew what they were doing. Everyone is so friendly and they treat him like their dad. Love the location and new halls.

Caring76865850

5

January 31, 2014

I am a friend or relative of a resident

My husband is at Holladay Care Health Center. This facility was recommended by the VA Hospital. The staff are very friendly and very accommodating. The rooms are very clean and odor-free. It has windows and it has its own bathroom. I have eaten there with my husband and I really like their food. It's like a restaurant-style food. Their dining room is very spacious. Right now my husband does not participate in any activities, but they do have bingo and they take time to take the residents out.

Todd1

1

June 21, 2013

I visited this facility

Holladay Healthcare is scary. It didn't look like the staff was too involved. We just did a quick walk through.

Bischoff31

5

November 20, 2011

I visited this facility

I thought it was very nice - clean and their dining room was exceptional. Would be a place I would not mind being in but the need comes.

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Services and Amenities of Holladay Healthcare Center in Salt Lake City, Utah

General

  • Resident Capacity: 120

Medicare

  • Health

    3.0

  • Overall

    4.0

  • Quality

    5.0

  • Staff

    3.0

Medicare Provider Number: 465109
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Holladay Healthcare Center in Salt Lake City, Utah

Holladay Healthcare Center is a Senior Living provider in Salt Lake City, Utah that offers residents Nursing Homes services. Contact Holladay Healthcare Center for more details on services and rates.

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