I visited Canyon Creek Senior Living and it was great. The outdoor space was really nice, a creek ran through it, and the suites were really nice too. We were looking at a studio, it was really nice, and it had nice carpeting. The lady who gave us the tour was great.
Canyon Creek Senior Living
Offers Assisted Living and Memory Care
46 Reviews
7235 Union Park Ave, Midvale, UT 84047
Call
(800) 385-2527
Reviews of Canyon Creek Senior Living
Assisted Living Reviews for Canyon Creek Senior Living
September 05, 2018
I visited this facility
December 28, 2017
I am a friend or relative of a current/past resident
I had a family member in this facility. They are constantly under staffed. It seemed like they were always trying to find help to come in to work. I felt I had to be there constantly to see that our family member got the care he needed. The tours are very deceiving. I felt like they did everything they could to get us in there and then they didn't care after that. Activities were poor or non exisistant. Phone calls were never returned. Not well managed. Very disappointed in the health care. Found out medication that was supposed to be given, had not. Would not recommend this facility to anyone.
Provider Response
Thank you for taking the time to write us this review about your family member who was in this facility. We do our best to ensure we're providing our customers with the best service possible, and these reviews help us ensure we're fulfilling this goal. We are disappointed to learn of your recent experience with us, however, and would like to help make things right. Please reach out to Rob Gardner at (801) 568-9909 at your earliest convenience.
September 18, 2017
I visited this facility
We've toured Canyon Creek Senior Living and that's where we're planning on going. Their activities looked like they were quite active. We thought that would be the best place for my wife. The facility was excellent. The person that assisted me was very good. They covered everything and answered all our questions. The dining area was bright, open, and it has lots of windows to look out of, which was another thing I liked about it. The two people I met treated us very well.
Provider Response
Thank you so much for this glowing review about your visit with us! We're thrilled you and your wife had such a great experience with us, and we will be sure to share this with our team! Sincerely, Team Canyon Creek Senior Living.
March 28, 2017
I visited this facility
Canyon Creek was a little too institutionalized for my mom. They had assisted living mixed with independent living. The grounds were beautiful but parking was a concern. They're very nice, friendly people who wanted to help in any way they could. There was a nice creek running through it and a very nice, secluded outdoor area. It was very nice. The common areas were small.
Provider Response
Dear Laurie, Thank you so much for taking the time to provide us with this great review! We're extremely happy to see you received such exemplary service from us and we promise to continue this level of service in the future! Sincerely, Team Canyon Creek Senior Living.
December 02, 2016
I visited this facility
Very clean building, great staff. Highly recommended.
November 29, 2016
I am a friend or relative of a current/past resident
I like Canyon Creek very much. I think they got some really good aides. I don’t have any complaints at all. The food was good. The staff was good. I had seen them reading to the residents. I had seen them throwing a ball back and forth to them. I had seen them doing several other things to stimulate them. I think they’re great. This place is clean. It doesn’t have a bad smell. Their aides seem to be on the ball. I really don’t have any complaints about it.
October 20, 2016
I visited this facility
The staff was very friendly, especially Nadeen. She was very helpful, and answered all our questions. My dad will be needing this kind of facility soon, and this is at the top of our list.
September 30, 2016
I am a friend or relative of a current/past resident
I placed my mom in Canyon Creek; I liked the fact that it was all inclusive, and I liked the atmosphere. It was nice and clean, and it felt welcoming. I liked the lady who went with me on the tour; she was friendly, and the residents knew her. I have no problems with the staff. Mother participates in the activities.
Provider Response
Dear Gina, Thank you so much for taking the time to provide us with this great review! We're extremely happy to see you received such exemplary service from us and we promise to continue this level of service in the future! Sincerely, Team Canyon Creek Senior Living
February 21, 2016
I am a friend or relative of a resident
Mom has been at Canyon Creek for over a month now, but the staff seems to be competent and efficient. I had to put her there because she needs the level two care of an assisted living facility. I would recommend this facility to others. It is a really nice place.
January 19, 2016
I visited this facility
The young man who took us through Canyoon Creek was really nice. It’s very large with a lot of rooms, and it was in a very busy part of town. However, we really liked it, and it was on our list. It seemed like the staff was very caring, and there were a lot of nice activities for the people. We didn't taste the food, but we did sit down and talk to some people in the dining room, and they were all very positive about being there. The place was good all the way through.
November 12, 2015
I visited this facility
I took my mother to Canyon Creek for a tour this week and we were so impressed. Everyone we met was so personable. Especially Megan who gave us the tour. She went above and beyond, spent time with us answering our questions, and she even gave us tips on how to make the process easier. Megan was knowledgeable and professional and kind and was a bright spot for us in this process of finding care for our mother.
November 04, 2015
I visited this facility
I was welcomed at Canyon Creek. It was the largest community that I visited and yet it still seemed very well managed. I liked the surroundings even though it was in the city of that area. There was beautiful scenery right around it which made you feel like it was a little more isolated. I was impressed with the activities that they mentioned. The rooms were very nice, and they said that they recarpet and put in new countertops with every new move in. The units I saw were freshly painted, freshly cleaned, and had brand-new carpet. I was very impressed with everything. Everyone was so knowledgeable and friendly. This was a little bit less expensive than the other place we visited, and I would be very happy having my mom there.
October 28, 2015
I visited this facility
Canyon Creek is nice, clean, and the outside grounds are beautiful. The location wasn’t good; they were too far from us. We met with management and they were great. The rooms however, were old and dated looking, clean, but rundown. There was a singing group and they were practicing. I didn’t get a comfortable feeling when I was there, it felt cold.
September 29, 2015
I visited this facility
Canyon Creek seemed to have a nice facility. It had been remodeled recently. I was pretty impressed with it. It was nice.
August 13, 2015
I am a friend or relative of a resident
Canyon Creek is pretty good. They are in the slight phase of hiring more people on the staff, so there are little hiccups here and there because of that. My mother likes her room, but she first complained that it was kind of small, and then she realized that it is kind of better that way. The food is OK; it is not the greatest in the world, but it is not bad either. She was trying to do the exercises at one time, she goes to church because they have church services downstairs, and she has also been doing a lot of physical therapy and stuff. Right now, they are doing all they can and like I said they are hiring maybe 5 or 6 new CNAs, so they can get to everyone faster. They were slightly understaffed at that time, so they had to catch up a little bit.
May 31, 2015
I visited this facility
Canyon creek is a hidden gem. I recently visited their building looking for my parents. I was treated well by everyone I met there and the building is nice. It has a creek which I liked for my parents view. I liked the activities they did and felt like my parents would always be doing something. It was clean and smelled good too. I am definitely recommending them and you have to see it for yourself.
May 29, 2015
I visited this facility
I have been researching assisted living’s in salt lake for quite a while. My Mother was looking for a place that made her feel safe, cared for, and supported. I also wanted to make sure she was involved in activities and felt a social belonging with her peers. They have engaging and interesting activities that were unique to this place and I really liked the activities planner. She felt like she would have a lot to look forward to and wouldn’t be bored. The building is pretty, I like the creek outside and the dining area. It was fresh and clean smelling. Once my Mom is ready to move I will definitely be coming back to Canyon Creek to make this her home.
May 27, 2015
I visited this facility
I toured Canyon Creek with a friend who was looking at communities for a family member. I was very impressed with the attentiveness of the staff, and how happy the residents looked. It looks like they do fun activities, and the building was very clean.
May 14, 2015
I visited this facility
I really enjoyed touring Canyon Creek. The building has such an inviting and warm feeling. You can tell the residents are well taken care of, and the staff enjoys working there. The community has a nice smell and is very clean. The creek is absolutely beautiful and gives the building a great atmosphere. I would recommend Canyon Creek to anyone who is looking for a fantastic assisted living or memory care for a family member.
May 01, 2015
I visited this facility
I am a healthcare professional, and had the opportunity to tour Canyon Creek Assisted Living. I was very impressed with the staff members, as well as the cleanliness of the building. The residents appeared to be very happy with where they live. I would recommend Canyon Creek to seniors and families who are looking into assisted living communities.
April 15, 2015
I am/was a resident of this facility
Moving here was a totally unexpected surprise. Turns out Canyon Creek is above and beyond anything I could have ever expected. The staff is the cream of the crop and has been tremendous with their care. Canyon Creek exhibits what good quality assisted livings are all about.
March 31, 2015
I am/was a resident of this facility
When I first moved here, I found out how friendly the people are, and I started to feel right at home from the first. I still really enjoy living here.
March 31, 2015
I am/was a resident of this facility
I think Canyon Creek is a very friendly place. It has everything I need for my comfort, staff are always friendly and willing to help whenever needed. I believe it is the nicest community in the Valley. I personally love to do puzzles, as it keeps my mind active.
March 31, 2015
I visited this facility
This is a very nice facility with friendly staff!
March 31, 2015
I visited this facility
I was involved with Intermountain Therapy Animals and took my bulldog Bruzer to Canyon Creek on activity day. The was staff was always welcoming and wonderful to the residents. I really enjoyed our visits, the building was so clean and well kept. The residents were always so happy and enjoyed their home at Canyon Creek. a great location next to the creek in Cottonwood Heights.
March 30, 2015
I visited this facility
As part of my profession I am in and out of assisted livings daily. This is a great community with excellent staff and care for their residents.
March 25, 2015
I visited this facility
Love the staff and the facility!!
March 24, 2015
I am/was a resident of this facility
In the three months I've been here, I have found the staff both managers and caregivers to be professional and responsive to my own personal needs and the needs of others. Generally speaking I find the community to be clean and well taken care of. There are a variety of activities offered throughout the day. The executive director is visible and accessible througout the week and on the weekends which is a huge compliment.
March 23, 2015
I am/was a resident of this facility
I have been very comfortable here at canyon creek. I have made some great friends. Being able to start a choir has filled a spot for me and given me purpose. The management staff have been very helpful, and the nursing staff have been very attentive and concerned about peoples care needs.
March 17, 2015
I visited this facility
What a positive vibe shining throughout this community. They host great activities, and they do a great job getting their residents involved. Spring is just around the corner, and I know the outside scenery is going to be at its fullest potential; only adding to their wonderful culture. The staff is very knowledgable, and caring. Also, very impressed with the security of their memory care.
-Chrisa
March 05, 2015
I visited this facility
Canyon Creek Senior Living has the best resident focused staff around. They go the extra mile when a resident has a concern, need, or additional support. Their entire staff has been given value added service training to help ensure residents are safe and happy with their surroundings. I would highly recommend this Assisted Living facility for a loved one that requires this level of assistance.
March 02, 2015
I visited this facility
I love this facility! The staff are highly involved with their residents, whether it is the Administrator, Admissions Director, Housekeeping staff, nurses, and/or the recreation therapy staff, there is always someone available to let the residents know that they are cared for. I feel a sense of peace when I am in the building and know that there is a lot to be said about happy residents and staff members. Thank you for providing these things to people who need it the most in their lives. You are very inspiring!
February 27, 2015
I am/was a resident of this facility
My wife had diabetes in an advanced state. A staff member from Canyon Creek came to our home to invite us for a visit to this facility. I felt I could take care of her but I couldn't. She got the constant care she needed at Canyon Creek which I am grateful for ! I have personally lived here at Canyon Creek now for 2 yrs and am extremely happy here,
February 27, 2015
I am/was a resident of this facility
I think the place is very nice, and very sociable. Everybody seems like they are just one big family. My wife and I moved here from different communities and Canyon Creek helped make this happen for us.
February 26, 2015
I visited this facility
Canyon Creek Senior Living is amazing! They took great care of one of our members spouses, he visited twice daily and said all staff is excellent and always willing to help out. Facility was clean, nicely decorated and the meals were delicious!
February 23, 2015
I visited this facility
I did not like the memory care in Canyon Creek. It was downstairs. I thought it was too dark and gloomy. The staff was nice during my visit. The assisted living was nicer, but my mother would need to go to memory care.
November 19, 2014
I am a friend or relative of resident
My father currently resides at canyon creek and has lived there for 3 years. I am very disappointed in the quality of care and quality of food. Canyon creek was once a very friendly family type feel with happy residents and employees. It is rather obvious that residents and employee's are not happy and employees often seem stressed. Care and kitchen staff are always short. The current Director of Canyon Creek does not address any of our concerns and is always rude and in a hurry. All mangers doors are closed and uninviting. The Nursing director and her team are very nice and caring but are extremely understaffed. The young new care supervisor does not seem qualified for the job and does not resolve our concerns. Our family will relocate our father very soon. Please reconsider if you are planning to place your parent or loved one at canyon creek. Until management is changed, or can address our concerns this is not the place for anyone to place your parent or loved one.
June 29, 2014
I am a friend or relative of resident
To Everyone at Canyon Creek, what great people you all are! From day one you treated Donna with such dignity, love and care. We couldn't have picked a better place for her. You have all made everything so easy for us. We have been VERY impressed! From Randi and Jeanette from the very first day, to Toni, Cindy, Ann and Sonya and EVERYONE else, THANK YOU, THANK YOU! You have been very special to us. We love you all!
April 24, 2014
I visited this facility
This is the best assisted living in town in regard to programming and customer service. I have been to this place numerous times and every time it is clean, smells great, and the staff are friendly. I highly recommend Canyon Creek!!!!!
April 23, 2014
I visited this facility
I didn't like Canyon Creek. It actually smelled like urine in one room, but there was nobody in there. It was empty. How could it smell like that? The tour was good, but I don't think it was complete because they have a memory side, and then they have another side, and we never saw the other side. It was kind of quiet. It just seemed more confined. I don't know why. It just felt that way. Maybe that's just me. As far as the people who were touring us, they were excellent. The followup was good.
April 17, 2014
I visited this facility
I toured this place in preparation for the future and it is the place I decided upon and would recommend. It is in the best location for me, but would be convenient for most as it is located close to the highway. It is also in a very good part of town and is close to popular stores. The facility is immaculately cleaned and the staff seem so happy to be there. The apartments are spacious and have very nice views of the mountains and a real creek that runs right next to the building. The restaurant also looks out onto the creek. It is very peaceful. When I toured, they had live entertainment. The calendar of activities stated that this is a regular occurance, which is something I would enjoy. They also go on outings to various places. I have to admit, I was tired of seeing other places because they all felt the same. I was relieved when I found this place and I'm confident anyone would as well. Save yourself some time and frustration, check out Canyon Creek.
April 14, 2014
I am a friend or relative of resident
So impressed!
We moved my mother into this facility about 5 months ago and have seen her flourish. We spent about 2 months touring other places in the greater Salt Lake area and there were a few that stood out to us, including Canyon Creek. The grounds and building are beautiful, but the one thing that stood out most was the friendly staff. We met a few residents in the hallways and they said they couldn't be happier to be there, which I think, is the true test when shopping for a place. My mom has become friends with quite a few other ladies and they socialize regularly. She is so much happier now and she is extremely complimentary of the attention she gets from the staff. We are very satisfied and so glad we made Canyon Creek our top choice. I highly recommend this place! They definately live up to their reputation for top notch service.
October 09, 2013
I visited this facility
Canyon Creek was a very beautiful facility but it was very expensive. They have a real creek which runs through the garden at the back. The person who gave me the tour was pretty busy. Although, they can improve on their attitude towards the patients.
July 24, 2013
I visited this facility
Canyon Creek Senior Living was very nice but it was not within our budget. I thought the rooms were spacious. The staff were very amiable.
June 01, 2012
I am a friend or relative of a resident
My grandmother was placed into this assisted living facility because she could no longer live alone, and needed supervision and assistance. Whenever I visited there, there was plenty of parking, and it always seemed like a warm and friendly atmosphere. the decor was inviting and the facility looked new and clean. It was important for us to have her feel as much "at home", so they allowed us to bring in her own furniture and post pictures of her family on the walls, and decorate it how we wanted. The nurses seemed very knowledgable, and were promt to assist her when she needed it. The nutrition people were also very nice and fulfilled her requests for certain food. they took her out so she could get fresh air and helped her do various activities that she liked to do. When she passed away, they were very professional and helpful. I am pleased that we chose that center for her care.I would definately refer someone to this facility for their loved one.
June 10, 2011
Visited this facility
I always enjoy visiting Canyon Creek Assisted Living because not only are the grounds nicely taken care of, but it is always clean and well lit. I've never seen a stray speck of dust, which is saying quite a lot. The staff is also very efficient and non-obtrusive. The only concern I had was for the less than stellar safety rating in the area, but there's never been a problem here.
Questions about Canyon Creek Senior Living
Describe the overall population of assisted living residents at Canyon Creek Senior Living. What is their average age? What are their favorite things to do?
Be true to yourself at Canyon Creek. With the many choices you’ll have, and the folks helping you feel your best, you can take advantage of all that the community has to offer. Things like the comfort and privacy of your own apartment home, knowing companionship and community are right outside your door. And our yummy restaurant dining, which allows you to dine when it’s most convenient for you—not us. We will always work to understand you — your likes and dislikes, and tailor our service and attention to what works for you. That’s our promise. That’s what we call 100% True Blue.
What programs or activities does Canyon Creek Senior Living offer to keep residents engaged? How does the staff engage residents' long-term memories?
There is still so much to brighten every day. The smell of rosemary. The feel of yarn running through your fingers. The sound of a crowd’s spontaneous laughter. Memory care is at its best when it encourages active experiences. With that in mind, our specially-designed memory care neighborhood promotes safety, security and well-being, while also offering active life-enrichment for those facing Alzheimer’s disease or other related dementias. We’ve named our life-enrichment program Illuminations.™ And it can truly brighten everyone’s day. Illuminations stimulates the senses and reminds each person that he or she is at the heart of a loving community — a kind of extended family, if you will. It helps create feelings of connection — connection to physical surroundings, connection to community, connection with family, and connection to caregivers. It helps the entire family in just about every way imaginable. And we’re here to help in any way we can.
Costs for Canyon Creek Senior Living
Services and Amenities of Canyon Creek Senior Living
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $2600/month
- Memory Care Starting At: $4500/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Private Dining Room
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library, Fitness Room/Gym
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Nurse On Staff: Yes
Financial guidance
- Va Benefits Consultation
General
- Resident Capacity: 116
- Staff Patient Ratio: 1 To 12
- Respite Care
- Minimum Age: 55
- Pets: Small Pets Allowed
About Canyon Creek Senior Living
Listening. Serving. Caring.
These things matter to you, and to us. We offer more than just a beautiful place to live. We offer a lifestyle that embraces our residents independence and offers high quality care and assistance where needed.
Our goal is to enhance the quality of life of our residents and make sure they live their lives to the fullest. We recognize that our residents require varying levels of care and assistance. We promise to tailor our community and services to the needs and preferences of each individual resident, ensuring that they continue to lead the life they want. Visit us today to start living your life to the fullest!
Map of Canyon Creek Senior Living
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