Barrington Place Alzheimer's Special Care Center

My wife is currently at Barrington Place Alzheimer's Special Care Center. It's all memory care. It's a newer facility and first class. The staff was very accommodating and very well versed in and caring for Alzheimer's patients. They have a very good program to make new residents comfortable. They put a lot of information on the door outside of the residents' rooms so that when the staff goes in, they can look at the list and then have a conversation based on the residents' likes and dislikes. It gives them a way to talk to the resident so that the resident knows that they're cared for well. The rooms are very adequate and nice. The one that my wife is in is a semi-private room. They have a shared bathroom between two rooms. The dining area is very nice and very spacious. I would be astonished if their food wasn't good because they have a chef. They have plenty of staff and CNAs to take care of patients. I was very impressed with their staff. They have a lot of the standard activities you see in these facilities, weight room, TV rooms, and places where the residents can play games, cards, and they have group activities, movies, and such. It's a very well-thought-out facility. It's impeccable and very well kept. They have a salon, and there are hairdressers there once a week and you can call and make an appointment with them. Value for money is excellent. I haven't observed a lot of activity other than the first tour I did. When we moved my wife in, they asked if we would wait two weeks to visit. They do that so that the resident has a chance to get oriented to the facility, the community, and the staff and get settled in. They said that the residents that can have those two weeks without family interference do a lot better overall and so we said we would all do that. So, I haven't been in the facility since my wife was in. I will go visit her until next Saturday when the two weeks are done.

In the few years my Mom was in the so called care center. I seen some horrible things. And was lied to my face from management. They move residents rooms, which makes no sense to me if it is a memory care. My mother had 2 incidents that aware of where men had exposed themself’s. She had very bad bruising on her arm that you could see finger marks. They pride themselves on the round layout of bldg. Residents can walk around and around but no staff to keep eyes on them , all staff seems to be placed in the main eating area. This is where I believe my mother had her issues. No staff other than in the one area. As soon as my mother was admitted they placed her on medication and she had a fall that ended her up in ER. I also witnessed another lady new to bldg was also medicated and seen her fall, smack down on hard on eating area floor no trying to catch herself hard fall. When the CNA went to get main nurse she was upset because she was leaving for the evening and had placed a call for another management member to deal with. All while not dealing with the poor resident. You could see the disgust even the CNA had for the Management. They did have some nice staff (CNA) But most staff that had any empathy was gone in a short time. Only seen a RN when it was time for medication. New outfits with tags still on, never made it on my mother, personal items disappear never found. Aware of music items donated. (Music good for Alzheimer’s) Never seem put to use for what they was met for. But what a beautiful facility. Lipstick on a PIG. If you love your loved one, please do not be fooled. Food was never good. But seen it go down in quality. Frozen cheap food. Fluids only served at meals. Every time I would stop and bring in my mother soup and dessert, even a yogurt. she acted like she was starving, and would say this taste so good. Think the monthly fee was to pay mortgage and management. Slim pickings for residents. If you are reading this cause you have a loved one in need of help my heart hurts for you. Such a tough thing to be going thru. Consider yourself hugged.

What I really liked about Barrington Place Alzheimer's Special Care Center is that it has an inner courtyard and the buildings are all the way around it, so when the residents go outside to this inner court, there's no way they can get out. I really liked the nurse and the lady that I first talked to. She was talking to all the residents and the other staff members like she knew them. They were doing crafts in one of the rooms, and it was well attended. I went to a church service there. I love the layout. It's more expensive than where my husband was, but they provide more services.

My father has Alzheimer's and we were instructed by his Doctor that he needed to live in a special care facility. Barrington Place was recommended to us by a social worker and I am so happy that we followed up on his recommendation. Barrington Place is wonderful in every capacity. The people are loving, the care is second to none, the prices are very reasonable and the home is beautiful. If you have a loved one that is in need of a special care center, you owe it to them and yourself to visit Barrington Place.

After visiting many other care facilities this week Barrington Place was our last stop on the list. Walking inside we were greeted with a friendly face and refreshments while the front desk person got us someone who could give us a tour. When on the tour we were treated very nicely. They wanted to know our thoughts and feelings for the facility. Barrington Place has 3 to 4 activities going on throughout the day for their residents. While we were there they were doing a spa activity and there were quite a few residents doing the activity. They also have performers come in to preform for the residents. We were told that the performers perform in a way where the residents can participate. We looked at a companion room and got shown all of the furniture that is provided. When talking to the staff everyone was very knowledgeable and all of our questions were answered. The staff was very patient with us as well as all of their residents. Knowing how tough it is to deal and cope with someone having dementia or Alzheimer's I strongly believe Barrington Place is the perfect fit for my loved ones.

This place is just like all the rest in Utah and Wyoming. They all have the same sales pitch and this lady, A nurse had the audacity to say to me “I promise, we’re not just blowing smoke!”. Well, after 2 weeks we have been lied to more times than we can count about the care and well being of my dad. After one week of being told he had been showered daily, we arrived to find that his toiletries hadn’t been touched- soap still in the wrapper and everything- even after being told that he’d taken his gold bar of Dial soap and washed - there was no gold bar of soap anywhere to be found in the bathroom not one of theirs and the one we brought was locked in a drawer in his closet untouched. Each time we’ve come he’s been sitting in his mess- so much that after the first week...his feces had dried on his bottom creating huge, painful red sores. When asked about his aggression, we were told daily that he was doing “so good” and “perfect” only when we spoke with a CNA after about a week...she said that he was mean and hitting & slapping them and that is why they had him on a different bedtime routine. Today, when we arrived one employee told me (because I asked where his pillow was) that when she got here at 6 am she found him with “stuff” everywhere-“wiping it on the windows and everywhere because he had a very large BM in the night”. Yet the nurse told my mom she found him at 8 am when she got here. Inconsistent stories every time you ask - They say they check on him every two hours yet, we have yet to hear of one instance of him actually making it to the bathroom aside from initial arrival and the times we’ve come to visit and we have taken him into the restroom. He is constantly hungry and today he has repeated over and over again that “they beat me up”! They never take him to the restroom

Our past journey with Barrington Facilities and JEA has been so undesirable it is difficult to waste anymore of my time and thoughts towards their facility. However, I believe that I owe it to my loved one and others to share the depravity of Barrington’s Place services. Though their facility tours well, that is about the extent of the niceties. In an attempt not to attack, but to review the facilities, I used a typical star format; one star being the lowest possible rating five being the highest. **** Cleanliness * Courtesy of the staff - I found the administration to be combative and accusatory. * Food –When the residents can no longer eat solid food, instead of providing soft foods such as soups, Jello and mashed potatoes, they serve pureed Salmon. Could you imagine eating this even if you liked fish? Disgusting. * Communication – no follow up to repeated requests, very limited dialogue. * Medical support – there is none, they are not a nursing center. Very conflicting information in this area, they tell you about the support when you first are entering the facilities, then afterwards, they claim they are not required by law to provide certain services because they are not a medical provider. * Safety of residents, non-existent, our loved one had several unwitnessed physical events which led to medical treatment. Overall it seems that everything that is associated with this horrible disease, they feel is a problem with the resident and have no support measure other than to medicate your loved one. We finally received dignified professional care when hospice step in; thank you to the Hospice Team! It is unfortunate that our state does not do a better job of regulating these types of facilities, it is a huge disservice to our elderly.

Grossly understaffed. Clients get very little individual attention. Daily activities are a sham; insufficient number of physical activities. Staff do not support family & friends to take their loved one out for lunch, a brief hike, normal day-to-day activities - treating Barrington like a lock-down unit. Staff we talked to say they are leaving as soon as they can find another job.