
Reviews of Heritage Place Assisted Living
Assisted Living Reviews for Heritage Place Assisted Living
May 20, 2020
I visited this facility
July 05, 2019
I visited this facility
Provider Response
Thank you for writing us this review. We take our reviews seriously and use them to improve our service. That said, we are disappointed to learn about your most recent experience with us. This is not how we aim to run things. If you're willing to give us a chance, we would like to make this right with you and help however possible. Please call Jed Gines directly for help resolving this matter.
December 06, 2018
I visited this facility
November 25, 2018
I am a friend or relative of a current/past resident
April 06, 2018
I visited this facility
September 29, 2017
I visited this facility
March 04, 2017
I visited this facility
November 23, 2016
I visited this facility
Provider Response
Dear Cindy, Thank you so much for your review. It is so great to hear how our staff was able to make a difference. We feel that our team is our most valuable asset at Heritage Place Senior Living and it is truly rewarding to hear how we have been able to make a difference in other people's lives. Thanks again for your wonderful review. Sincerely, Team Heritage Place Senior Living.
November 23, 2016
I visited this facility
November 01, 2016
I am a friend or relative of a current/past resident
November 01, 2016
I am a friend or relative of a current/past resident
November 01, 2016
I visited this facility
Provider Response
It's so wonderful to see you had such a positive experience with us! We do our very best to provide top-notch service, so it's great to see we're living up to this goal. Sincerely, Team Heritage Place Senior Living.
October 27, 2016
I visited this facility
Provider Response
Thank you for your review! We are pleased that you enjoyed our community. As we continue to renovate, we hope you will continue to stop by and see our amazing new look! We're sure you will agree that it is already shaping up quite nicely. It's a lot of work, but our residents, families, employees and visitors deserve it! Sincerely, Blue Harbor Senior Living
September 30, 2016
I visited this facility
September 18, 2016
I am a friend or relative of a resident
August 13, 2016
I visited this facility
Provider Response
We are simply delighted that you had such a great experience with our team! Thank you so much for taking the time to share with us and we look forward to sharing this feedback with our team as it very rewarding for them to hear how they are able to make such a positive impact for others. Thank you again! Sincerely, Team Heritage Place Senior Living.
July 31, 2016
I am a friend or relative of a resident
May 10, 2016
I visited this facility
May 10, 2016
I visited this facility
February 29, 2016
I visited this facility
February 02, 2016
I am a friend or relative of resident
December 31, 2015
I am a friend or relative of resident
October 28, 2015
I visited this facility
October 28, 2015
I visited this facility
October 28, 2015
I visited this facility
August 31, 2015
I visited this facility
August 31, 2015
I am a friend or relative of a resident
August 11, 2015
I visited this facility
July 31, 2015
I am a friend or relative of a resident
June 21, 2015
I visited this facility
June 09, 2015
I am a friend or relative of resident
Provider Response
Making the decision to move your loved one into assisted living especially memory care can be very difficult, and I appreciate the thought you put into researching communities via the internet as well as touring multiple times before finally making the decision to move your loved one to Heritage Place. I am sorry to hear about your recent experiences. At Heritage Place, we pride ourselves on the staff we hire to work in our memory care. They sincerely care for the residents, and know each one of them personally. Our memory care staff only work in our memory care and become familiar faces for our residents. Our memory care unit is staffed appropriately. Oftentimes our aides are in a resident apartment providing one-on-one cares, so not always visible, but they are there. Our Med Technicians on duty are also aides, and care for the residents as well. Medications can be difficult to manage, especially medications that change frequently. We require signed physician orders before we can make any changes to our medication records and especially before giving the resident a new dose. Our pharmacy has an extremely quick turn-around time as long as we have all of the necessary information i.e. signed physician orders (which on occasion we must wait to receive from the physician office) once received we can typically get a new/changed medication the same day. Our activities program is based on each residents personal interest. Our calendar is created based on these interests. We encourage our residents to participate in activities, but we do not force them to participate. We plan a full day of activities, and let the residents help us set the pace, this is their home and we want them to feel comfortable in their own home, so if they do not want to participate, that is their right. We are open to new ideas/suggestions and would love for you to share your ideas with us. Our residents mean the world to us. They become a part of our lives and we become a part of theirs. The staff at Heritage Place truly love each and every resident and it shows. We will continue striving to improve our processes and we appreciate your feedback.
May 04, 2015
I am a friend or relative of a resident
April 27, 2015
I visited this facility
Provider Response
Heritage Place Senior Living's renovation is complete! Our community looks amazing! Thank you for being patient with us during our remodeling phase. Along with the renovations of our common areas, each of our apartments are full-renovated as well, with new paint, carpeting and often-times new cabinetry and marble countertops. We are proud to show off our changes and would like to invite you back for a complimentary meal or two and a quick tour of all the updates. The staff are the friendliest and the food is delicious! And as always our activity calendar is full of fun and exciting things to do. Again, we encourage you to visit us again and thank you for the wonderful review.
March 27, 2015
I visited this facility
March 08, 2015
I am a friend or relative of a resident
January 07, 2015
I am a friend or relative of a resident
August 29, 2014
I visited this facility
July 22, 2014
I visited this facility
July 21, 2014
I visited this facility
August 14, 2013
I am a friend or relative of a resident
October 12, 2012
I am a friend or relative of a resident
June 23, 2011
I visited this facility
June 22, 2011
I visited this facility
Memory Care Reviews for Heritage Place Assisted Living
July 22, 2019
I am a friend or relative of a current/past resident
January 09, 2019
I am a friend or relative of a current/past resident
Provider Response
Thank you for taking the time to write us this review. We do our best to ensure we're providing our customers with the best service possible, and these reviews help us ensure we're fulfilling this goal. We are disappointed to learn of your friend's recent experience with us, however, and would like to help make things right. Please reach out to Jed Gines at your earliest convenience.
Questions about Heritage Place Assisted Living
Describe the overall population of assisted living residents at Heritage Place Assisted Living. What is their average age? What are their favorite things to do?
Get a little help. Get more out of life. Assisted living is just that — assistance. Want to eat in your apartment, but leave the cooking to someone else? Need a little help getting to the shopping center? Need help with medication reminders? We’ll do whatever it takes to help you live life to the fullest. We’re here to make sure that the small stuff doesn’t hamper your desire to get out there and make the most of it. And if you happen to need or want a lot more help, such as the companionship and assistance of a full-time caregiver, we’ll be there for you, too. The level of care available is very flexible and can be customized as you wish. The bottom line? You can count on us to be there for you — just like family.
What programs or activities does Heritage Place Assisted Living offer to keep residents engaged? How does the staff engage residents' long-term memories?
There is still so much to brighten every day. The smell of rosemary. The feel of yarn running through your fingers. The sound of a crowd’s spontaneous laughter. Memory care is at its best when it encourages active experiences. With that in mind, our specially-designed memory care neighborhood promotes safety, security and well-being, while also offering active life-enrichment for those facing Alzheimer’s disease or other related dementias. We’ve named our life-enrichment program Illuminations.™ And it can truly brighten everyone’s day. Illuminations stimulates the senses and reminds each person that he or she is at the heart of a loving community — a kind of extended family, if you will. It helps create feelings of connection — connection to physical surroundings, connection to community, connection with family, and connection to caregivers. It helps the entire family in just about every way imaginable. And we’re here to help in any way we can.
Costs for Heritage Place Assisted Living
Services and Amenities of Heritage Place Assisted Living
Room and housing options
- 1-bedroom apartments
- Studio Apartments
- Housing Extra: Studio Plus
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: 3 Meals A Day In The Dining Room
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
- Pool
- Features Extra: Chapel On Site
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Response System
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
- Gardening
- Arts And Crafts
Guest services
- Guest Parking
- Overnight Guests
Languages
- English
General
- Resident Capacity: 87
- Pets: Yes
Range of services
- Physical Therapy
- Occupational Therapy
Costs
About Heritage Place Assisted Living
Listening. Serving. Caring.
These things matter to you, and to us. We offer more than just a beautiful place to live. We offer a lifestyle that embraces our residents independence and offers high quality care and assistance where needed.
Our goal is to enhance the quality of life of our residents and make sure they live their lives to the fullest. We recognize that our residents require varying levels of care and assistance. We promise to tailor our community and services to the needs and preferences of each individual resident, ensuring that they continue to lead the life they want. Visit us today to start living your life to the fullest!
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