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Stonehenge

538 South 500 East, American Fork, UT 84003

(800) 558-0653 (Call a Family Advisor)

2.92

(14 reviews)

Offers Nursing Homes

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Reviews of Stonehenge in American Fork, Utah

2.92

(14 reviews)

  • Facility

    3.4

  • Staff

    3.0

  • Food

    3.2

  • Activities

    2.4

  • Value

    3.1

Ellis N

1

May 5, 2021

I am/was a resident of this facility

I had just had extensive surgery which removed a soccer-ball size chondrosarcoma from my chest along with five ribs and half my diaphragm. I was sent to Stonehenge American Fork to recover. I took with me very specific instructions for my care, including a high-protein diet, multiple cleaning out of my surgery wound, changing dressing, etc. I had a drainage tube from the wound: this was to be vacated four time/day. J reminded the care-givers of these instructions. In response, they said the instructions were not communicated to them, but they would clean out the wound and change the dressing. I my eight days, the dressing was changed only twice along with some cleaning out the surgery wound. When I would remind the caregivers, the response was, "Sure we'll be right back to do that, but the same person mostly never returned. I would be someone else with the excuse that it wasn't his or her job. I started to get severe pain in the surgery wound, and I asked them to allow me to contact my surgeon, to find out if that was normal. I had to go back on narcotics because of the pain. Th run-off from the drain changed color from pink to grayish white. When i asked if that was normal, they said it was nothing to worry about. I asked continuously if they had spoken to my surgeon; they responded "yes". When I asked which doctor, they said the Stonehenge doctor. On day eight, my surgeon came from Provo to see how I was doing, owing to the severity of my surgery and I believe because he was getting incomplete reports. He immediately saw the color of the drainage and ordered my wife to pack my things preparatory to returning to the hospital for a series of three more surgeries to clean out the Staff infection caused by lack of adequate wound care at Stonehenge. I could easily have died if left at Stonehenge and the inept and disorganized care. I rarely saw anyone who knew what to do. Most were pleasant, but didn't seem to want, or have time to do what they were supposed to do. Many friends advised me to sue Stonehenge, but I didn't want to spend all the rest of my life doing such a thing. In retrospect, maybe it would have prevented mistreatment to others.

PaulaDean

5

October 21, 2020

I am/was a resident of this facility

I spent the entire month of September 2020 in Stonehenge American Fork. My room was very large and kept picked up and clean by an excellent staph. It didn't seem to matter if working in nursing, housekeeping, physical therapy, etc., if I needed something and they could do it they did with a smile on their face. Everyone who gave me care never acted rushed. They didn't complain. They were in need of more help, but this didn't interfere with their quality of work. They needed to wear masks and gloves and sometimes gowns. They remembered and their technique was spot on. I'm a retired nurse. I know what they needed to do with keeping from passing pathogens. Not once did I see a slip up. I went that entire time without a visitor. The staff was well aware and went out of their way to spend some time with me. I had severe congestive heart failure. I transferred from the hospital. Upon admission I was in pain and confused. A lovely aide, Esther was called to come take care of me. I have panic attacks. She knew exactly what to do to help me. i can't say enough positive things about nursing and PT. I must though say thanks to Sy and Craig from PT. Those two guys worked with me through my pain with skill and patience and cheer. They got me moving so i could go home where i'm continuing to improve. I hope to not need rehab again, but if I do I will want to stay at Stonehenge American Fork. I would highly recommend them.

stay away forever

1

May 22, 2020

I am a friend or relative of a current/past resident

Run far far away. My mother was a patient here and she died due to their poor care. They failed to give her the medication and labs ordered by the hospital, resulting in her death. She was completely unresponsive and the nurse said that my mom was just sleeping. I ended up having to call 911 myself to get her to a hospital because they just didn’t care. I had attempted on multiple occasions to resolve concerns I had but they just didn’t care. Finally I just ended up filing complaints with the state and Medicare. If you love your family member, don’t send them here. Their rehab program was also poor- I am a therapist myself and they were terrible!!!

laglow

1

February 7, 2020

I am/was a resident of this facility

I should have written this sooner but I decided it needed to be shared. I was in this facility last year and I almost died because of them. They overdosed me on morphine. The ones who are suppose to be monitoring me overdosed me! My family came to see me and they couldn't wake me up. They had to give me 3 shots of narcan to revive me. I just kept thinking it was an accident but I could have died! Unfortunately I still have reaccurring memories and nightmares. If I think about it I panic. I would never recommend this place to ANYONE!

Awesome Experience

5

January 31, 2020

I am a friend or relative of a current/past resident

I've had many friends rehab at Stonehenge of American Fork. The staff have always been kind and caring. The rehab team seems to know what they are doing and my friends have all recovered well. The food is good, they didn't like everything that was served, but overall all, it was good. The facility has a really good vibe and everyone seems happy. I would really recommend Stonehenge of American Fork to anyone needing rehab or Long Term Care.

Amy3838Smith

1

March 27, 2019

I am a friend or relative of a current/past resident

Alice/April the LPN (night nurse) needs to be fired immediately. I have never met a less caring person. She yells at her coworkers there and she was awful to my mother who stays there. The minute she walks into a room you can feel a bad presence enter with her. Why is she in healthcare when she clearly hates helping people. My mom was throwing up and she walked out of the room and called someone else to assist even though she was right there. She needs to go to therapy because she is clearly an unhappy miserable person. She needs help.

Family member of a patient

5

February 2, 2018

I am a friend or relative of a current/past resident

Recently I had a family member who was a Rehab patient at Stonehenge of American Fork. It was a difficult situation for all of us but we could not be happier with the care that we given. The therapist were great and the nursing staff was extremely kind and helpful. I would totally recommend Stonehenge of American Fork to anyone needing Rehab.

A Recent Patient

5

January 30, 2018

I am/was a resident of this facility

I recently was a patient at Stonehenge of American Fork. I was there for about 3 weeks and had a wonderful experience. The nurses were very attentive to my needs and very kind. The therapist did a great job and were very nice. The food was good, not like home, but I ate everything on my plate. I would absolutely recommend Stonehenge of American Fork to anyone wanting a great therapy experience.

One_Who_Cares

1

December 13, 2017

I am a friend or relative of a current/past resident

This place has potential to be a good place to rehab. Unfortunately, it is a horrible place and poorly run. They seem to always be understaffed. There are never enough aides to help residents. When the call light is pressed, the patient waits for up to 20+ minutes, and when you have to go the bathroom and unable to get up yourself, that is just not right. You rarely see the nurse except for a quick pass of medications. They are only concerned about profit, if your insurance runs out, they'll kick you out, ready or not. I would definitely discourage anyone from going here.

AdStevens

1

September 19, 2017

I visited this facility

This place is something else. Every time I visit the facility and go to a desk for assistance, everyone is always on their phones. I know that it's hard not to watch the latest Taylor Swift video, or like your friends Facebook posts. I wish I could get paid to do that. While the staff are on their phones, don't worry your loved ones are only checked on a few times a day. Your loved one could go all day without drinking water and the staff wouldn't know it. The food here is worse than Elementary School Lunches. A response from the owner to my review does not justify anything that I've addressed in my review.

Great Place to Rehab!

5

March 15, 2017

I am a friend or relative of a current/past resident

I've had many of my friends in Stonehenge of American Fork and all of them had a wonderful experience. Most of them have been in for knee surgery. It was a painful experience but they were treated very good and are now doing great at home. Awesome place to get better!

unhappyfamily2016

1

October 26, 2016

I am a friend or relative of a current/past resident

The facility is beautiful, but don't be fooled! It doesn't make sense that one would leave a facility weaker and sicker than when they came in! I would not recommend this facility for rehab! My father was there in 8/2016 for Physical Therapy following a hospitalization for pneumonia. First off, he got sicker while there with horrible nausea, vomiting and diarrhea. When I questioned the nurses and asked them to call the MD, the answer I received was that "the doctor will be in on Thursday." This was on Monday. Being an RN myself, I questioned several nurses. I felt as though they talked down to me. We also requested not to have certain things on his for his meals, due to GI side effects...this never happened! There was also no encouragement to leave his room for meals and PT was not able to work much with him because he was so sick. The doctor wrote that he could be discharged to "long-term care or less intensive PT as an outpatient." This caused insurance to discharge him. This was against other staff's recommendation. I appealed to the insurance but, it was denied because of the doctor's note. They seemed only interested in moving him to their long-term care side. He went home on home health but just continued to get sicker the few days he was at home and had to be readmitted to the hospital...this time with an intestinal bug called C-diff. I attribute this infection as a result of his stay there. After the second hospitalization, he then ended up in another rehab facility being treated for that and his weakness, to which they were awesome!

Caring Daughter118517550

4

January 14, 2016

I am a friend or relative of a resident

The overall experience with Stonehenge Care Facility has been very good for my mom. The rooms are very spacious and clean, but the food is not so good. My mother has not yet participated in any of their activities, but they have all of the standard activities as well as concerts.

Caring114180050

5

August 26, 2015

I am a friend or relative of a resident

Stonehenge of American Fork was nice. You could have your laundry done there, and they'd bring it to you. They have the dining room and, of course, they also had therapy if they needed therapy. The staff was really nice. They were really friendly. She was there for about a month, and she liked the people. The therapists were really cute with them.

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Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    4.0

Medicare Provider Number: 465178
    Ownership Type: Government - Hospital district
    Rating Date: 9/1/2023

About Stonehenge in American Fork, Utah

Stonehenge is a Senior Living provider in American Fork, Utah that offers residents Nursing Homes services. Contact Stonehenge for more details on services and rates.

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