Highland Glen American Fork, UT

Highland Glen is my number one. It's beautiful inside. They have their act together. I can't say nothing but good stuff about them right now. My sister-in-law has been there. I visited her there, so I got to spend some time in the building and talk to the people. You can use your own furniture and they have all kinds of little extras there that I liked. Every time I call her during the day and talk to her she's busy doing something. I remember a family that I talked to and everything I heard about it was good. It's nicely set up. My sister-in-law made a comment several times that this was her home, and what made her say that was that she was sleeping in her own bed, she had her dresser, her easy chair, and her loveseat, everything from home. It really felt like she was home.

Just a word of commendation to the creators and operators of the Highland Glen Senior Living facility in Highland Utah. We had our father as a resident there until just the middle of March 2017. His stay was short, having passed away peacefully while there. We were, and are, amazed at the care, the thoughtfulness, and the kindnesses that were shown to him and to us while he was a resident in the Memory Unit. Highland Glen recommended a Home Health service – Summit Homehealth – who themselves matched in every way the thoughtfulness and professionalism of their care and service. I can’t say too much how we appreciate them, the entire staff of the facility and their vigilant care and kindness shown to us and to our father.

What a wonderful place is Highland Glen. We had the opportunity to move our Mother in a few years ago and she enjoyed her time here until her recent passing. The entire staff is wonderful, thoughtful and helpful and so patient and understanding with those in the assisted care side of the facility.

Highland Glen was very nice, but there was no room available. The rooms looked very clean and nice. The person that assisted me during the tour was very knowledgeable. The dining area looked very nice. They had a library and an exercise room.

Highland Glen was a very nice place, and the rooms were very nice, too. The staff was very helpful and accommodating. The place was very clean and very lovely. I liked it very much, and I thought it met all our needs. The layout of the place was fine.

Highland Glen is really beautiful, but it's on a very busy road. It doesn't have the areas where independent people could walk around that much, but the building itself and the apartments are really nice. They're newer and nicer. They had a very full calendar of great activities for the residents, like game nights, music nights, exercise classes, so it seemed like they were always constantly looking to get people's minds and bodies stimulated. I saw a 1-bedroom with a small kitchenette and a nice family room/common area. They're very nice and well-appointed and had high ceilings.

When you drive up to Highland Glen it really looks nice and attractive. It’s well landscaped. People were friendly. The staff was very knowledgeable and was trying to help us in every way that they could. I saw a studio room and it was adequate. What I like is that they have a bar and you can get snacks there any time you want it.

Highland Glen was a new and beautiful facility. It seemed like a really nice, very inviting, and very clean place. It was quiet when we were there but I was impressed just from the presence of the facility. I thought the rooms were very nice. Everything was nice but a little bit more expensive than some of the other places we looked at. It was a place I’d be very comfortable having my father go to.

Highland Glen's rooms were very nice, clean, and a good size. We had a great tour. It was a beautiful facility. We saw the dining area, but we did not eat the food. When we were there, most of the people were gone for an activity. They were out of the building, and it was very quiet.

My parents are now in Highland Glen. It’s excellent. The food isn’t as great as the other facility I saw, but that’s the only thing that doesn’t measure up. The staff is good. They’re very nice workers. The rooms are spacious and pretty good. My parents have two full-sized beds in their bedroom. Highland Glen is a new, clean facility.

When I went in Ashford Assisted Living and Memory Care, I was very impressed with the facility. It was only 5 years old, and then they had added on the memory unit which was only a year old. It was a very lovely facility, and the people were extremely friendly. Everything was very clean, and they were very professional. It was very well run and very open. The staff and the patients seemed very happy. My wife would be moving in the memory care on Monday. The room that she would be moving into was nice. It's a studio that had a nice window and view of the mountains. I had not eaten there, but I looked at the food the patients were eating, and I had a menu; it all looked very good. It was a privately owned facility. I had talked with the owner and director of the facility and his assistant. I met with the nurse. They had a doctor on call right there and nurse's aides. Most of the time they had 5 -- and sometimes 6 -- patients per nursing assistant, so the patients were well cared for. They had a tremendous amount of activities. They took them on bus rides. They had entertainment came in. They helped them with things like gardening and crafts. They kept them as active as they were able to do. They had a huge open area with atriums, and the rooms were around the edge of the large open spaces. So, it was inviting and very relaxing with lots of room for guests. There were open areas where they could watch big screen TVs. They had music on a regular basis. People came in to perform. All the times that I had been there, they had different people performing, and the patients were participating.

My dad is living in Ashford Assisted Living & Memory Care. Their staff has a very positive attitude. Everything in that community was good. They even have activities such as bingo and singing. However, their food could be a little bit better.