New Haven Assisted Living and Memory Care - Schertz

Steven

New Haven Assisted Living and Memory Care-Schertz was good and they could do double occupancy, which was nice. They had a movie night and they showed us the Sunday school service Bible study. They had an outside patio with a garden that everybody could come in, which was kind of nice. The rates were kind of high and it was small. It wasn't really big. There weren't a whole lot of people, but it was a nice facility. When we were there, the chef was preparing the meals. They had this big open area that had a big dining room, and he had the prep room, which was open. You can watch him cook there and there's a little bar around it. Kind of like a diner.

Thea

New Haven Assisted Living and Memory Care-Schertz was like being at home. I was looking at the memory care there, and when you walked in, you felt like you were at your home in the way they've set it up. If you're looking for somebody in memory care, it was set up nicely. They seemed to have the equipment and different things people could do. Upkeep was very good.

Jobeth

I toured New Haven Assisted Living and Memory Care-Schertz. It was good. The staff were all very nice. They knew what they were talking about. They were good. The rooms were kind of bleak though. They were small. The common area was nice. The grounds were OK, but nothing spectacular. I really didn't go out and look at the grounds, I just kind of looked through the window. They had a TV room, and that was the main thing about this place.

John

I thought that New Haven Assisted Living and Memory Care - Schertz will be the best fit for my father. It's the most convenient location for us. I didn't have any negative things to say about the place. It's a smaller facility, and I like the fact that they have 24-hour staffing for any medical issues. It seems to be very organized as far as working on personal assistance for the residents, that they would have a timeframe and a calendar to go through. The employees were very helpful, if I had any questions after work hours, I was told that they would be available to answer any questions that popped up. It was very clean and there wasn't a lot of clutter. It was wide open for people that had different medical devices to get through them like walkers, or wheelchairs. Everything was laid out pretty well, even the rooms were easy to access. They had a person that comes in that does the salon, they offered activities and they have a calendar like they do exercise.

Janice

We liked that the New Haven Assisted Living and Memory Care - Schertz was kind of a small facility. It was very much like a home with a lot of bedrooms. Everyone was very nice there. We liked the layout of the facility. The rooms were big enough. The thing that we didn't like was that they didn't have an enclosed yard area. They have a nice patio. The staff was very nice, but I think she was fairly new. She didn't seem knowledgeable because she knew nothing about the pricing. I don't think she was an administrative person at all. They had a small little kitchen that was nice with a microwave, a sink, a refrigerator, and a nice little counter.

Jeff

New Haven Assisted Living and Memory Care - Schertz is a smaller facility. It's not quite as open. It's an older facility. It's very clean. The people were very friendly. The only thing I didn't like about it was that the memory care wing was across the parking lot from the assisted living. There's no hallway or nothing connecting them. The memory care people have to be taken outside and across a parking lot to interact with other people. The rooms were clean. I was actually there at lunchtime, and the food looked amazing. The dining room was well lit. It's not huge, but big enough size for the number of residents that are in there. Their kitchens were basically in the center, so they could actually watch them cook. You could smell the food down the halls. There was no open concourse in the middle. The memory care had an enclosed porch patio. It was nice. I really wouldn't have a problem putting my father in there at all, but it was a little farther for us.