Poet's Walk San Antonio

Offers Memory Care

6 Reviews

$$$$

5438 Presidio Parkway

San Antonio

78249

Poet's Walk San Antonio

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4.8 6

Lynn 2019-05-28 Poet's Walk San Antonio was very nice. They had assisted living and memory care wing. They were all private rooms and private baths, and they were very nice. They had a dining room and an activity room. They had people working with them, and some residents were in wheelchairs and not too engaged, while others were a little more engaged. They told me they had LVNs around the clock and an RN on-staff. It's a nice place, and the building looked fairly new. There wasn't a lot of empty rooms, so it's a pretty popular place. The facility was very well maintained, clean, and nothing smelled. I visited this facility

5 4 1

Scott 2018-04-02 Mom moved into Poet's Walk San Antonio. It's well laid out, you can have various levels of memory care, all the staff seems caring, and you can do a number of activities during the day. They encourage the residents to get out and do activities, whether painting a picture, hitting a balloon, or doing puzzles. I was impressed with it. The food is very good, and my mother never complains about it. It had good variants, and they have other alternatives if the residents don't want their given meal. I am a friend or relative of a current/past resident

5 5 1

Joel 2018-03-28 My mom is in Poet's Walk San Antonio, and it is exceptionally clean. All the rooms are very bright and almost everything is brand new. The activities are very diversified, they are puzzles, games, and social events. The staff has been very good, and their system helps the staff identify the memory care needs of their patients. I am a friend or relative of a current/past resident

5 5 1

Alicia 2017-07-17 Right now, my mom is getting really good care in Poet's Walk. They are very attentive, when she needs anything they would call to let me know that she's running out on supplies. The attendants are really caring and keep an eye on her all the time. They would monitored her medication, they are patient with her, they work with her and they redirect her if she needs it because she has dementia and Alzheimer's. The staff are always on-hand and actively participating with the patients. I have never seen them just sitting around. The place is nice and clean, including the visitors' bathroom and my mom's room. Everything is well-kept. They have two patio-areas where the residents can come in and go as they please. They also have a third patio where they have to be escorted at the back. The dining and reception areas are always nice. The tables are always arranged in the common area and always kept clean. They usually serve soup, salad and a main course. And there's always something available in refrigerator where they can get a snack bar or a juice in-between meals. They play bingo all the time, there's music, and they do crafts, painting and flower-arrangements. They have puzzles and books on the shelves for the residents to utilize. There's also a little play-station for them to use if they need. One of the main reasons that we selected Poet's Walk is because they have a dog that lives in the facility. My mom just lost her dog prior to moving and it helped and comforted her. I am a friend or relative of a current/past resident

5 5 1

Nancy Hotaling 2017-04-29 What a wonderful place for my mom! She was the first resident in this new and beautiful facility. I can't say enough great things about the wonderful staff, starting at the top with the director, Wendy. Everyone is so kind and caring, such a huge difference compared to the facility that I moved her from. My mom is in her forever home! Thank you! I am a friend or relative of a current/past resident

5 5 1

Jan R.527316 2016-11-02 We were quite impressed with Poet's Walk San Antonio. I've been getting reports on what kinds of activities he's been doing, and they have a website that I can go to and I can see exactly what his schedule had been. They also take pictures of him during the day and pictures of things going on. They also make great use of technology, so they have a monitoring system in the bedrooms so that if he starts trying to get out of bed, they'd know immediately because of motion detectors in the room. Also, all of the nurses and the aides carry a tablet with them where all of the medications are recorded in the computer immediately. Anything that happens with him gets reported into the tablet immediately, and if a nurse or aide is not really familiar with him, they can look him up and see what sorts of things soothe him so we were very impressed with that. We already knew some of the people who are going to work with him there because we've worked with them before. It's a very nice facility, and the staffing levels were designed to be better. It's a brand new place and the people we knew are people we've had great confidence in before and we already had experience with them and my father really liked them and they seemed to really care about him. It's an exclusive Alzheimer's unit, and one of the things I was impressed by was that they had a lot of materials for them to work with, and these are not just laminated paper cut-outs that the nurses had made but proper manipulatives and puzzles that clearly had been bought purposefully and an investment has been made to stimulate their minds. All patients have an iPod with their favorite music on it, and they do music therapy every day. It's a very homey place, and they've got 2 interior garden spaces that at unlocked all the time where my father can go outside. There are 2 glassed in patios where he can be seen, and he can sit out anytime he wants to. He's still in a locked unit, but it gives him a sense of independence and freedom. I am a friend or relative of a current/past resident

5 5 1

5438 Presidio Parkway, San Antonio, TX 78249

Call (800) 385-2527

Poet's Walk San Antonio (800) 385-2527

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Reviews of Poet's Walk San Antonio

6 Reviews Write a review

Food

(3 Reviews)

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(4 Reviews)

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Memory Care Reviews for Poet's Walk San Antonio

May 28, 2019

By Lynn

I visited this facility

Poet's Walk San Antonio was very nice. They had assisted living and memory care wing. They were all private rooms and private baths, and they were very nice. They had a dining room and an activity room. They had people working with them, and some residents were in wheelchairs and not too engaged, while others were a little more engaged. They told me they had LVNs around the clock and an RN on-staff. It's a nice place, and the building looked fairly new. There wasn't a lot of empty rooms, so it's a pretty popular place. The facility was very well maintained, clean, and nothing smelled.

Provider Response

Dear Lynn, Thank you so much for taking the time to leave us this great review. We appreciate your feedback as we are sure it will help other families.

April 02, 2018

By Scott

I am a friend or relative of a current/past resident

Mom moved into Poet's Walk San Antonio. It's well laid out, you can have various levels of memory care, all the staff seems caring, and you can do a number of activities during the day. They encourage the residents to get out and do activities, whether painting a picture, hitting a balloon, or doing puzzles. I was impressed with it. The food is very good, and my mother never complains about it. It had good variants, and they have other alternatives if the residents don't want their given meal.

Provider Response

Thank you for your positive feedback. We appreciate the time you took to leave a review.

March 28, 2018

By Joel

I am a friend or relative of a current/past resident

My mom is in Poet's Walk San Antonio, and it is exceptionally clean. All the rooms are very bright and almost everything is brand new. The activities are very diversified, they are puzzles, games, and social events. The staff has been very good, and their system helps the staff identify the memory care needs of their patients.

Provider Response

Dear Joel, Thank you for your 5 star review and positive remarks. We hope to continue to exceed your expectations.

July 17, 2017

By Alicia

I am a friend or relative of a current/past resident

Right now, my mom is getting really good care in Poet's Walk. They are very attentive, when she needs anything they would call to let me know that she's running out on supplies. The attendants are really caring and keep an eye on her all the time. They would monitored her medication, they are patient with her, they work with her and they redirect her if she needs it because she has dementia and Alzheimer's. The staff are always on-hand and actively participating with the patients. I have never seen them just sitting around. The place is nice and clean, including the visitors' bathroom and my mom's room. Everything is well-kept. They have two patio-areas where the residents can come in and go as they please. They also have a third patio where they have to be escorted at the back. The dining and reception areas are always nice. The tables are always arranged in the common area and always kept clean. They usually serve soup, salad and a main course. And there's always something available in refrigerator where they can get a snack bar or a juice in-between meals. They play bingo all the time, there's music, and they do crafts, painting and flower-arrangements. They have puzzles and books on the shelves for the residents to utilize. There's also a little play-station for them to use if they need. One of the main reasons that we selected Poet's Walk is because they have a dog that lives in the facility. My mom just lost her dog prior to moving and it helped and comforted her.

Provider Response

Thank you so much for taking the time to leave such a detailed and kind review. I am sure this will help other families who are looking for similar services. We truly appreciate your feedback.

April 29, 2017

By Nancy Hotaling

I am a friend or relative of a current/past resident

What a wonderful place for my mom! She was the first resident in this new and beautiful facility. I can't say enough great things about the wonderful staff, starting at the top with the director, Wendy. Everyone is so kind and caring, such a huge difference compared to the facility that I moved her from. My mom is in her forever home! Thank you!

Provider Response

Thank you so much for taking the time to provide feedback. We appreciate you positive review.

November 02, 2016

By Jan R.527316

I am a friend or relative of a current/past resident

We were quite impressed with Poet's Walk San Antonio. I've been getting reports on what kinds of activities he's been doing, and they have a website that I can go to and I can see exactly what his schedule had been. They also take pictures of him during the day and pictures of things going on. They also make great use of technology, so they have a monitoring system in the bedrooms so that if he starts trying to get out of bed, they'd know immediately because of motion detectors in the room. Also, all of the nurses and the aides carry a tablet with them where all of the medications are recorded in the computer immediately. Anything that happens with him gets reported into the tablet immediately, and if a nurse or aide is not really familiar with him, they can look him up and see what sorts of things soothe him so we were very impressed with that. We already knew some of the people who are going to work with him there because we've worked with them before. It's a very nice facility, and the staffing levels were designed to be better. It's a brand new place and the people we knew are people we've had great confidence in before and we already had experience with them and my father really liked them and they seemed to really care about him. It's an exclusive Alzheimer's unit, and one of the things I was impressed by was that they had a lot of materials for them to work with, and these are not just laminated paper cut-outs that the nurses had made but proper manipulatives and puzzles that clearly had been bought purposefully and an investment has been made to stimulate their minds. All patients have an iPod with their favorite music on it, and they do music therapy every day. It's a very homey place, and they've got 2 interior garden spaces that at unlocked all the time where my father can go outside. There are 2 glassed in patios where he can be seen, and he can sit out anytime he wants to. He's still in a locked unit, but it gives him a sense of independence and freedom.

Provider Response

Thank you so much for your detailed review. We truly appreciate you positive feedback.

See all Memory Care reviews (6)

Costs for Poet's Walk San Antonio

Cost of Memory Care

Starting Price

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Services and Amenities of Poet's Walk San Antonio

Costs

Rent Plus Care Fees
Entry Fee
Fee Structure Extra: We Offer A Month To Month Rental
Memory Care Starting At: $5000/month

Room and housing options

Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Resident Transportation
Coffee Shop
Party Space
Tv Room
Garden And Patio
Features Extra: Library

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Medication Management

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financing Advice

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

General

Resident Capacity: 62
Staff Patient Ratio: 1 To 8
Minimum Age: None
Pets: No Pets Allowed

About Poet's Walk San Antonio

Poet’s Walk San Antonio, A Spring Hills Memory Care Community, is dedicated to providing personalized and comprehensive Alzheimer’s disease and Dementia care. Spring Hills Senior Communities has created a proprietary memory care environment that provides an engaging atmosphere that encourages a compassionate person-centered approach. At Poet’s Walk San Antonio, we are committed to “Dancing” with our residents.

The Spring Cottage Memory Care Program is distinctively designed to create a safe and warm living environment for persons in all stages of Alzheimer’s disease and Dementia. We provide person-centered care and programs that engage the mind, body, and spirit of the people we care for. We will continuously demonstrate “Caring with a Commitment to Quality” by aspiring to the highest professional standards, while providing care and services in a nourishing, compassionate environment that supports the health and wellbeing of our residents.

Poet's Walk San Antonio

Reviews of Poet's Walk San Antonio

Memory Care Reviews for Poet's Walk San Antonio

I visited this facility

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I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

Costs for Poet's Walk San Antonio

Photos of Poet's Walk San Antonio

Services and Amenities of Poet's Walk San Antonio

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

General

About Poet's Walk San Antonio

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