Franklin Park TPC Parkway
21802 Encino Commons, San Antonio, TX 78259
(800) 558-0653
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Reviews of Franklin Park TPC Parkway in San Antonio, Texas
Kim
4
|
March 14, 2024
Franklin Park TPC Parkway was a lovely facility. It is nice, wide, open, and bright, and the most modern of all the facilities that we toured. It was nice and lovely, but it just was not warm and friendly.
Karen
3
|
February 23, 2024
Franklin Park TPC Parkway is nice, but the food has gotten worse since I've been here, and I'm hearing complaints from the other residents, so it's not just me because I mostly don't complain, I just listen. When they clean, they don't do a great job, so I still have to have my own vacuum, own mop, brooms, and cleaning supplies, which I was told I wouldn't need those things, but you do if you'd like your place to stay clean. They haven't been taking us to very many places. We've lost our activities director. We don't have 24/7 security around the clock. They've hired somebody to work the 11:00 to 7:00 shift at night. So, hopefully, that's going to improve. They have exercise equipment here. They need to improve on taking us places other than just to eat. They take their assisted living people places, but they leave us out. They tell us that the van can't be at both places at one time, which is ridiculous. They have two vans. I don't know what the problem is. They are constantly having problems with keeping employees, so that speaks volumes. The manager here for the food is just not doing a good job at all and if you order it to be delivered in, you never see a meal. It doesn't show up. It's ridiculous. When you pay what they charge here, you should be getting top service and we're not. The staff members are overworked because they're understaffed. Activities would be greatly appreciated by everybody who lives here. They have suggestion boxes, but they don't follow through.
ughhh
1
|
February 24, 2023
Over promises and under delivered. Kept deposit even though never moved in due to medical reasons
Cruz
5
|
December 16, 2022
I love Franklin Park TPC Parkway. I liked that it had a lot of amenities that I was looking for. I loved the floor plan. The location was kind of number one, too, because it's close to my oldest son. It's about seven miles away from their house, and that was important to me. I like the area for the most part. I liked the fact that it has a garage and storage facilities, at an extra cost of course. That was the only one I noticed that had more amenities like that, because I still drive and wanted to keep my car for as long as I could. It wasn't an old place. It's very well-maintained. It was clean. It just felt right when I was in there. I didn't feel like I was in an old folks home even though it is a 55-plus senior community. I just had a good feeling about it. The lady that showed me around really gave me a good tour. She asked questions, and she stayed with me. I had a meal there. The only problem is that I'm a vegetarian. I know they told me that I could request items. It's like a cafeteria-style thing where you go in and they have certain things of the day, and I could request that they leave the meat off if it was possible. They had alternatives as well. The food was OK. It was fine. It was sustainable. They have all kinds of activities, but I really wasn't interested because I'm not really into activities. One thing I did like (though I don't have a pet now) is that if you have a pet, they have a little park-like thing. It was kind of small, it's big as a yard, and it's like a mini dog park, which I thought was cool. They had places where you could go and walk because I like to do that. They have a beauty salon. They have a doctor onsite. It's a small little clinic, and it's separate from everything. It's not included in your rent, so I thought that was kind of cool. What I really like, too, is they have onsite a 24/7 emergency call system. Even for independent living, they give you one of these First Alert type things that you can use in case you need it. Now they don't do emergency, but if you call it or use it, they will call 911 for you, or make sure you get some sort of medical help, and that was a 24-hour thing that they have somebody on call there. They give an emergency pendant per resident. They also have guest suites available if I have family from out of town that want to spend the night. It's an extra fee, but it's nice to know that it's there. They have a full-sized kitchen with an island in each apartment. They have an activity center where they do movies and stuff like that. I didn't meet that many staff members, just the salesperson that took me around. She was really, really good at being thorough and showing me stuff that I didn't expect. I had a nice soup and a salad without the meat. The food was good. The atmosphere in the dining room was awesome. It's a beautiful, beautiful place. Also, they will repaint your whole place. The labor is no charge, and I would have to pay for the paint, which is not that big a deal. But they would do it for me, so I thought that was kind of cool, especially if I walk into a place or see a place that has horrible paint that I hate. They're very committed to making you want to feel at home.
Bonnie
5
|
October 14, 2022
The person who gave me the tour at Franklin Park TPC Parkway was excellent. She was so knowledgeable about everything, so that was very refreshing. She answered all my questions. The dining area was very nice and very well-appointed. I could not see any negative about their dining area. And the residents that I saw there looked like they were excited to be going down for their meals. They were all dressed and ready and spoke highly of going down to dinner. The areas that I saw were very clean. Everything was very neat. I saw service individuals, I don't know if they're employed by Franklin Park or outside vendors, but I saw them. They were doing their jobs to keep everything nice and clean. Everything looks very, very clean. I only met a couple of the staff people. The person giving me the tour and the person at the front desk. And they were all very kind, very nice, and very informative. I mean, just the few people I met were all excellent.
Georgia
5
|
October 6, 2022
We visited the Franklin Park TPC Parkway. The staff is very friendly, helpful, and welcoming. We've had the food there, it's good although it could be better. Compared to the other places I've seen, they were just as nice if not nicer than anything else. They have all the amenities, they have a gym and a pool, they have activities planned, and they had everything everybody else had. Some of the other places we've been at weren't as kept up as well as this one. It's located close to a lot of shopping, restaurants, and lots of activity.
What you can do with Caring
Costs for Franklin Park TPC Parkway in San Antonio, Texas
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$7,530
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,205
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,385
Starting Price
Services and Amenities of Franklin Park TPC Parkway in San Antonio, Texas
Costs
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- 3-bedroom apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
About Franklin Park TPC Parkway in San Antonio, Texas
At Franklin Park TPC Parkway, you’ll enjoy peace of mind knowing that additional care and assisted living services are available 24 hours a day, 7 days a week. Each home is artistically designed to capture a sense of style. Functionality mixed with luxurious details gives your home substance and beauty. Community-style and assisted living lets you enjoy a refreshing lifestyle free from the burdens and stress of living alone.
We offer the finest in memory care and Alzheimers programs here at Franklin Park TPC Parkway in San Antonio. Our techniques and strategies for coping and quality of life in the journey of the challenges of dementia preserve the respect and dignity of everyone in each stage of their own personal challenge. Contact our staff for a caring and informed introduction to our facilities and ever evolving Alzheimer’s, memory care and dementia program strategies.
Assisted Living Amenities
- Community Pet
- Dr's office on site
- Smoothie bar
- Courtyards
- Concierge Services
- Onsite Medical, dental & podiatry visits
- TV room
- Activity Center
- Transportation
- Activities Director
- Water
- Game Room
Independent Living Amenities
- Salon - Exterior
- Game Room
- Fitness Center
- Chapel
- Bistro dining
- Ball Room
- Theater
- Smoothie bar
- Full Service Kitchen / dining
- Courtyards
- Concierge Services
- Onsite Medical, dental & podiatry visits
- TV room
- Activity Center
- Transportation
- R Water
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