Brookdale Shavano Park

Offers Assisted Living and Memory Care

16 Reviews
4096 DeZavala Rd., San Antonio, TX 78249
Call (800) 385-2527
Brookdale Shavano Park (800) 385-2527

Reviews of Brookdale Shavano Park

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Assisted Living Reviews for Brookdale Shavano Park

July 28, 2015

By Anonymous110429350

I am a friend or relative of a resident

They have been wonderful at Brookdale Shavano Park. I know they have bingo because my mother likes to participate in it. She has been there for a month now. It is neat, clean, and pretty. They have a workout facility.

July 20, 2015

By Christy8

I am a friend or relative of a resident

They are wonderful at Brookdale Shavano Park (Homewood Residence at Shavano Park). They have been doing a very good job, and they are very patient. It is a very clean facility. My mother does not care for the food, but it seems fine. They have bingo, jewelry making, and cooking activities. They also have a happy hour every Friday afternoons. She has a one-bedroom apartment with a refrigerator and a microwave. It has a nice sized bathroom. I think the room is quite large. She has a queen sized bed, a recliner, a night stand, a chest, and a sofa.

April 16, 2014

By aging as well

I visited this facility

My mother lived in this community for over 3 years in both the Assisted Living and Memory care buildings. There was never a time that I was worried or concerned about her safety and well being. The staff were always supportive, caring and loving in their approach with her as well as with our family. I found that there were plenty of activities going on, though she often times was not interested in doing them. The facility was clean, smelled good and the staff were always friendly. It felt good to walk into the place and be greeted with smiling faces from the staff and other residents.

April 15, 2014

By Senior daughter

I am a friend or relative of resident

This facility is more like a nursing home. There were very few residents without dementia. We moved my parent there and he/she was extremely lonely and unhappy. No activities except bingo.

Provider Response

We appreciate you taking the time to share your concerns about your parent's experience at Homewood at Shavano Park. Please be assured that the safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families. The staff is committed to providing the highest-quality service and care for each resident every day and we will share your feedback with our regional team.

January 05, 2014

By careingfriend

I am a friend or relative of resident

My relative was a resident here and the level of care received wasn't what we expected. This assisted living community was recommended to us and my Dad was evaluated by staff to make sure he was able to fit in at this facility. They assured us he was able to function at this level of care, however, only after a few months we could see that he was having trouble taking care of himself, falling on occasion. We were asked to move him, as they were not able to give him the care he needed. Very disappointed in this facility. I wouldn't recommend this place.

August 27, 2013

By Caring Daughter10

I visited this facility

Homewood at Shavano Park was a much newer facility. It was also a little more elegant but also much more expensive. Their dining room was spacious. There were more rooms in it. It was a beautiful place; however, it was a level A facility and we needed a level B facility for my father.

June 03, 2012

By commercesd

I visited this facility

We visited Homewood Residence at Shavano Park assisted living facility as an option for my brother's friend. The outer grounds were well tended and we liked the look of the building, with its sturdy columns and open terrace at the second level. The staff seemed very friendly, yet professional and capable. The foyer was inviting with nice furnishings which left us with a nice impression. Throughout the facility, we noticed a variety of activities, from reading to socializing and playing games. All of the areas were pleasant to be in and we could see that the residents thought so, too. The staff is well-versed at taking care of a variety of types of people, from those who are not ambulatory - to people who have memory issues. We could see that the seniors enjoy casual restaurant dining and that the food resembled what you might find in an upscale diner. The menu offered an impressive array of nice meal options. The nice atmosphere makes the dining experience pleasant. We liked that there was plenty of sunlight so that they do not need to use lighting when it is sunny outside. This is true for many of the dwelling spaces, as well. The fitness center includes daily yoga and aerobics exercise classes. Residents can also safely navigate the lovely garden pathways and courtyards for exercise. The activities they plan regularly include everything from visiting local restaurant favorites, the public library and movies - to day trips in outer regions. We liked the vibe in this facility and felt like it is a nice place for seniors to live.

December 07, 2011

By caringobserver

I visited this facility

All in all, I thought this was a pretty well kept facility. What I did not find to be acceptable was the ratio of staff to residents. It also seems as though there may be a lack of qualified personnel as I only met 3 certified professionals (CNA, LVN, RN) amongst a staff of 6 who were present at the time. As far as amenities go, this place has a lot going for it. It has an early 1900's feel to it but in that nostalgic kind of way. Old fashioned fixtures, antiques and chandeliers are commonplace at this establishment. The facilities seemed to be very well kept and I was impressed by the number of options the residents were presented with when it came time for meals. Although the staff seemed to be short of qualified professionals, it most certainly wasn't short of loving, caring individuals who seemed to be more than willing to do anything necessary to ensure continued comfort and satisfaction for the residents.
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Questions about Brookdale Shavano Park

What ongoing training does the staff receive in dementia care?

Every Clare Bridge associate 6 hours a year specifically related to dementia care. This is in addition to the 12 hours all associates receive.

Describe the overall population of assisted living residents at Brookdale Shavano Park. What is their average age? What are their favorite things to do?

Our residents’ average age is 86, which includes both our Assisted Living and Memory Care residents. Our residents love a good party, from our monthly Red Hat social, to our ever popular Happy Hour, every Friday, with live music by Izzy. It is a rare sight to see our first floor living room empty, as it’s normally filled with people playing Scrabble, chatting by the fire or catching up with their neighbors.

What programs or activities does Brookdale Shavano Park offer to enrich residents' well-being?

Our focus on providing our residents with an Optimum Life ensures that our activities program is rich and varied, tailored to the needs and desires of our residents.

What places are near Brookdale Shavano Park or within walking distance for assisted living residents to enjoy?

We are conveniently located in beautiful Shavano Park, mere minutes from the Medical Center area.

What transportation services does Brookdale Shavano Park offer to assisted living residents?

Our community bus is available 3 days a week to provide for residents’ transportation needs.

What makes the chef or dining program at Brookdale Shavano Park exceptional? What kind of menu can assisted living residents expect?

Our focus in dining is on consistency in quality and variety of food, while providing an enjoyable dining experience to each of our residents. We are exceptional for our responsiveness to resident wishes.

What safety features or security measures does Brookdale Shavano Park offer to assisted living residents?

We do offer optional emergency call pendants for those residents who have the need. Additionally, every apartment has emergency pull cords to notify our 24 hour staff that they need help.

How does Brookdale Shavano Park keep residents' families informed about their loved ones?

In addition to regular communication between our nurses and residents’ family members, every month one of our administrative staff calls the family member to share and inquire about the resident’s experience, from the family’s perspective.

What is the care staff-to-resident ratio at Brookdale Shavano Park during daytime and nighttime hours?

During the day our ratio is 1-7, and at night is 1-9.

If Brookdale Shavano Park accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Our community does accept pets. Pets are allowed in all common areas, except the dining room. This, of course, is dependent on the pet “playing well with others”.

What ongoing senior care training does the staff receive?

Every care associate receives 12 hours a year in ongoing training related to providing excellent and appropriate care to our residents.

How many staffers are on duty in the daytime and overnight?

Daytime: 4; Overnight: 3

What safety features or security measures does Brookdale Shavano Park provide to protect residents who wander?

In our Assisted Living building we continue to observe residents to ensure that they are not a wander risk. In Clare Bridge (Memory Care), we have coded access doors throughout the building.

What programs or activities does Brookdale Shavano Park offer to keep residents engaged? How does the staff engage residents' long-term memories?

We have a passionate Clare Bridge Program Manager who oversees resident-centered programming that provides 6 activities per day to engage the whole person, aligned with our Optimum Life program.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

One of our two nurses conducts the assessments, partnering with our Clare Bridge Program Manager (to assess cognitive functioning). Assessments are performed at least every six months or upon change of condition.

What techniques does Brookdale Shavano Park use to support memory care residents during mealtimes?

We use our refresh program, with scented, warm towels to prompt residents’ senses at the beginning of every meal. We offer choice to our Memory Care residents to preserve their dignity and independence. We also assist residents to continue to do for themselves as many tasks as possible. This is preferred to merely doing tasks for them.

How does Brookdale Shavano Park keep residents' families informed about their loved ones' health?

In addition to regular communication between our nurses and residents’ family members, every month one of our administrative staff calls the family member to share and inquire about the resident’s experience, from the family’s perspective.

Describe the neighborhood around Brookdale Shavano Park. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in beautiful Shavano Park, which is known for its trees and whitetail deer. We are close to the city while preserving the feel of country.

Is Brookdale Shavano Park affiliated with a hospital if more care is needed?

We are located within five miles of several highly rated hospitals. Many of our residents and their families prefer Methodist Stone Oak or North Central Baptist.

Photos of Brookdale Shavano Park

Services and Amenities of Brookdale Shavano Park

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Housekeeping

Health services

  • Medication Management


  • Religious Services

Guest services

  • Guest Parking
  • Overnight Guests


  • English


  • Respite Care
  • Pets: Yes


  • State Licenses: 50670

About Brookdale Shavano Park

Brookdale Shavano Park provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

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Brookdale Shavano Park

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