Pine Tree Assisted Living

We moved my father in law to Pine Tree Cottage and we love it. He is a handful and was put out of a place in Baytown. This facility handles him with no issues. The staff is trained to handle even the most difficult of residents. The staff is friendly and kind. They treat my father in law like his is family. The building is well maintained and clean. The secure courtyards are nice also. This is a small facility which gives more individual care to each resident. The night staff is just as great as they day shift.

My father was residing here for about 6 months. He had several falls and staff at night time were not doing their routes to check on patients. Communication was not well they would sometimes keep things about my father as for him falling and medications were giving wrong at times. None of the staff is trained at all to deal with alzheimer's patients. Staff there is minimal meaning the proper care is not given. When you are too involved as a family member they do not like that when questions keep being asked. Food there is horrible and personal property is always mixed up with other patients.

Pine Tree Cottage has accepted my father immediately. Now he is a resident there going on for two months now. It is a small place but it feels like a home and I like that. Their staff is very kind. I'm going to give them a high rating for now because it has been good so far.