
The Heritage at Edenhill Assisted Living New Braunfels, TX
Offers Assisted Living, Nursing Homes, and Continuing Care Communities
15 Reviews

Reviews of The Heritage at Edenhill Assisted Living
Assisted Living Reviews for The Heritage at Edenhill Assisted Living
November 08, 2020
I visited this facility
The Heritage at Edenhill Assisted Living had some bad reviews over time for their nursing facility. It was very old and a little outdated. They kind of went off my radar. I saw the assisted living and went down the hall in the memory care and nursing home. It didn't fit the needs we wanted, and my parents would have to use a bathroom down the hall. I wasn't as impressed because it was old.
March 28, 2018
I am/was a resident of this facility
My husband moved into Eden Hill. They have all sorts of activities, and they take them out to communities and activities. They serve three meals, they have a van for doctors' appointments, they do his laundry, and they take care of all his medical issues. The staff is wonderful.
April 10, 2017
I am a friend or relative of a current/past resident
My step-father was admitted there for several months for physical therapy and speech therapy. He loved it so much, he requested to remain for long term care. He received excellent rehab services and loving care. Since he was there, they opened the beautiful new buildings.
May 13, 2014
I am a friend or relative of resident
My mother was there a couple times prior to her death. Every time there was always some sort of issue. She got pneumonia, the meds weren't started for 7 days because no one followed up on the order. When we said we going to call state, that's when we got action. Her oxygen was turned off for God knows how long. She wasn't checked until the hospice nurse found her with an o Sat of 78% when it is supposed to be 92-100%. I never got a call from the home it was always the hospice nurse calling me. I never received calls when she fell. I had to find out the next day from my mother in law. I was with her the night before she passed away, I told the charge nurse on unit 5, if there's a change in condition please call us so we can come and sit with her. I never got a call from stavros. She passed away around 7am. I got a call from the administration. None from the nurse. I got a call from hospice. None from the unit nurse. There's a lot more I can say but I will leave it up to your interpretation
September 17, 2013
I visited this facility
My uncle wanted to go to EdenHill Communities. That was the only place he really wanted to consider going but they have an eight-month waiting list, which was just too long for him. There were in the process of renovating their old apartments and they were moving all the residents out of their older apartments into the newer ones. What I like best about this facility is that everybody seemed to be getting the care that they needed. It was also a lovely and roomy facility. Their staff were very friendly. There were activities going on when we visited and residents were participating. I would recommend this to others.
November 20, 2012
I visited this facility
finest care givers and the organization in this area!!
Building new facilities on campus for a really top notch facility
September 26, 2012
I visited this facility
This facility is very welcoming and pleasant to go to. I am visited this facility to inquire about arrangements for my mother. I was immediately welcomed and taken on a tour. I got to see the vast amenities that would be available to my mother. The staff is very pleasant and very professional. I felt like my mother would be in great hands. I was provided with plenty of literature regarding the facility. I also witnessed the great care that the staff takes with their residents. I am definitely considering Eden Hills as the right environment for my own mother. They have made it extremely easy to make this decision.
June 12, 2012
I visited this facility
The grounds of Eden Hills is very well maintained, peaceful, filled with wild deer that roam around, and there are seats and benches dotted around for the residents to relax on. The assisted living area is very clean and and has a moderate number of staff and nurses working 24 hours per day. The residents that I encountered appeared to be happy with their living arrangements. My only concern over all was the lack of security at night - while the main entrance doors were locked, there were a number of side entrances that remained open, and shortly after our visit, Eden Hill terminated the contract of the night security company that patrolled the grounds.
March 09, 2012
I visited this facility
I volunteered at Eden Hill Communities in New Braunfels, Texas for about four months in 2010. I thought that it was a great place for older adults to retire. They made sure that there were plenty of activities for the residents to participate in such as bingo, balloon volleyball, bowling, crafts, Bible study, Thanksgiving and Christmas family gatherings, Halloween parties, and spa days so that the female residents could get their hair and nails done. Because most of the residents are using wheelchairs as a means for getting around, all of the activities are designed for sitting down. The staff there is absolutely wonderful and they really seem to care a lot for the residents living there. Every person that I encountered at Eden Hill had a smile on their face and greeted you with a warm hello. They know each resident by name and always try to keep each resident as pleasantly comfortable and content as possible.
Nursing Home Reviews for The Heritage at Edenhill Assisted Living
July 11, 2018
Other
I am the Power of Attorney for this resident. Two quarterly reviews were never attended by key staff because many staffers were never informed of the scheduled review. I drove in from out of town to find confusion both times. For example, two reports of my mother's condition had critical information of other residents included as if these serious problems pertained to my mother. Instructions for the source of prescription meds were addressed four months ago, corrected at a previous quarterly review, addressed again at a second quarterly review, only to continue past that second review. The nurses, aides and food service are generally quite good, but prepare yourself for extremely poor communications between administration and staff.
Continuing Care Retirement Community Reviews for The Heritage at Edenhill Assisted Living
March 31, 2016
I am a friend or relative of a resident
My friend is in Eden Hill. She went to rehab first, but now she is in assisted living. I bring her there because it is close to her son. The staff is great. They have independent living in a big apartment house, cottages, assisted living, rehab, and a place for Alzheimer’s. It is a big community. The independent living is new and about six stories high.
December 28, 2015
I visited this facility
Eden Hill had everything from independent to assisted to nursing care. It was originally started for retired ministers, so my dad really liked that, but now it is open for everybody. It was up on a hill in a gorgeous location. It was just well put together and very nice. The dining area was absolutely gorgeous with meals served three times a day. They had a rec room, a swimming pool, beautiful grounds, an exercise room, and all that. They had included everything. They would take you to doctors in New Braunfels, but you would have to get a ride if your doctor was outside New Braunfels.
September 29, 2015
I am a friend or relative of a resident
We have my mother-in-law in Eden Hill. Mom is a little bit over weight when she comes in, and so she has the reduced calorie diet. They eat three times a day. Her room is not large, but she has a large chest for her closet. She has a good size bathroom, two end tables on both sides of her bed, and a big window looking out. She says the bed is very comfortable. The staff is absolutely excellent. We are so happy with it, and so is she. They have bingo. Then, they have people come in and sing. They take them to church services on Sunday. They also have in-house services, and transportations to doctor's appointments. I have lunch with her. It is tasty. It is not highly seasoned, of course. It is in a moderate size amount.
There are two buildings there. She is on the side where people can take care of themselves more. Then, later, we may shift her over to the other side where she can have more hands-on care. Both have just been excellent. I cannot imagine her being anywhere where she will be more comfortable. She loves it, and that says a lot because we have to sell her house to come up with all the money. So, that is really saying a lot.
September 23, 2014
I am a friend or relative of a resident
I am very happy with EdenHill Communities for my mother. It’s a very good place and I would highly recommend it. Her apartment is very nice and there are a lot of activities going on. I know that she does cards and exercises. They also go to the park, the stores, and they take them to doctor's appointments. There are areas wherein they also play puzzles. She lives a better life now than she did before. It’s a fairly expensive facility, but it's worth it.
November 21, 2011
I am a friend or relative of a resident
I HAVE HAD SEVERAL PROBLEMS WITH DIFFERENT NURSES AND STAFF.
Services and Amenities of The Heritage at Edenhill Assisted Living
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Condos Townhomes
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Resident Parking
- Pool
- Spa
- Features Extra: Chapel, Business Center, Emergency Call System, Library
Cleaning services
- Laundry For Linens
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Wifi
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Fitness Room
- Arts And Crafts
- Activities Extra: Educational Programs
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
- Financial Aid
Languages
- English
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 455618
- Ownership Type: Non Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 197
- Respite Care
Range of services
- Physical Therapy
- Occupational Therapy
- Range Of Services Extra: Full Rehab Services
Types of care
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Meal Preparation
Payment options
- Credit Card
- Check
About The Heritage at Edenhill Assisted Living
The Heritage at Edenhill Assisted Living is a senior living provider in New Braunfels, Texas that offers residents Assisted Living, Nursing Homes, and Continuing Care Communities. Contact The Heritage at Edenhill Assisted Living for more details on services and rates.
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