The Heritage at Edenhill Assisted Living New Braunfels, TX

Offers Assisted Living, Nursing Homes, and Continuing Care Communities

15 Reviews

2013

631 LAKEVIEW BLVD

New Braunfels

78130

The Heritage at Edenhill Assisted Living

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4.2 15

Cindy 2020-11-08 The Heritage at Edenhill Assisted Living had some bad reviews over time for their nursing facility. It was very old and a little outdated. They kind of went off my radar. I saw the assisted living and went down the hall in the memory care and nursing home. It didn't fit the needs we wanted, and my parents would have to use a bathroom down the hall. I wasn't as impressed because it was old. I visited this facility

5 3 1

Charlene 2018-03-28 My husband moved into Eden Hill. They have all sorts of activities, and they take them out to communities and activities. They serve three meals, they have a van for doctors' appointments, they do his laundry, and they take care of all his medical issues. The staff is wonderful. I am/was a resident of this facility

5 5 1

Nitawp 2017-04-10 My step-father was admitted there for several months for physical therapy and speech therapy. He loved it so much, he requested to remain for long term care. He received excellent rehab services and loving care. Since he was there, they opened the beautiful new buildings. I am a friend or relative of a current/past resident

5 5 1

johndailey 2014-05-13 My mother was there a couple times prior to her death. Every time there was always some sort of issue. She got pneumonia, the meds weren't started for 7 days because no one followed up on the order. When we said we going to call state, that's when we got action. Her oxygen was turned off for God knows how long. She wasn't checked until the hospice nurse found her with an o Sat of 78% when it is supposed to be 92-100%. I never got a call from the home it was always the hospice nurse calling me. I never received calls when she fell. I had to find out the next day from my mother in law. I was with her the night before she passed away, I told the charge nurse on unit 5, if there's a change in condition please call us so we can come and sit with her. I never got a call from stavros. She passed away around 7am. I got a call from the administration. None from the nurse. I got a call from hospice. None from the unit nurse. There's a lot more I can say but I will leave it up to your interpretation I am a friend or relative of resident

5 1 1

Joan27 2013-09-17 My uncle wanted to go to EdenHill Communities. That was the only place he really wanted to consider going but they have an eight-month waiting list, which was just too long for him. There were in the process of renovating their old apartments and they were moving all the residents out of their older apartments into the newer ones. What I like best about this facility is that everybody seemed to be getting the care that they needed. It was also a lovely and roomy facility. Their staff were very friendly. There were activities going on when we visited and residents were participating. I would recommend this to others. I visited this facility

5 5 1

SantaBear 2012-11-20 finest care givers and the organization in this area!! Building new facilities on campus for a really top notch facility I visited this facility

5 5 1

bxvasque 2012-09-26 This facility is very welcoming and pleasant to go to. I am visited this facility to inquire about arrangements for my mother. I was immediately welcomed and taken on a tour. I got to see the vast amenities that would be available to my mother. The staff is very pleasant and very professional. I felt like my mother would be in great hands. I was provided with plenty of literature regarding the facility. I also witnessed the great care that the staff takes with their residents. I am definitely considering Eden Hills as the right environment for my own mother. They have made it extremely easy to make this decision. I visited this facility

5 5 1

SJBT1976 2012-06-12 The grounds of Eden Hills is very well maintained, peaceful, filled with wild deer that roam around, and there are seats and benches dotted around for the residents to relax on. The assisted living area is very clean and and has a moderate number of staff and nurses working 24 hours per day. The residents that I encountered appeared to be happy with their living arrangements. My only concern over all was the lack of security at night - while the main entrance doors were locked, there were a number of side entrances that remained open, and shortly after our visit, Eden Hill terminated the contract of the night security company that patrolled the grounds. I visited this facility

5 4 1

handapanda 2012-03-09 I volunteered at Eden Hill Communities in New Braunfels, Texas for about four months in 2010. I thought that it was a great place for older adults to retire. They made sure that there were plenty of activities for the residents to participate in such as bingo, balloon volleyball, bowling, crafts, Bible study, Thanksgiving and Christmas family gatherings, Halloween parties, and spa days so that the female residents could get their hair and nails done. Because most of the residents are using wheelchairs as a means for getting around, all of the activities are designed for sitting down. The staff there is absolutely wonderful and they really seem to care a lot for the residents living there. Every person that I encountered at Eden Hill had a smile on their face and greeted you with a warm hello. They know each resident by name and always try to keep each resident as pleasantly comfortable and content as possible. I visited this facility

5 5 1

no answers 2018-07-11 I am the Power of Attorney for this resident. Two quarterly reviews were never attended by key staff because many staffers were never informed of the scheduled review. I drove in from out of town to find confusion both times. For example, two reports of my mother's condition had critical information of other residents included as if these serious problems pertained to my mother. Instructions for the source of prescription meds were addressed four months ago, corrected at a previous quarterly review, addressed again at a second quarterly review, only to continue past that second review. The nurses, aides and food service are generally quite good, but prepare yourself for extremely poor communications between administration and staff. Other

5 2 1

Phyllis122747350 2016-03-31 My friend is in Eden Hill. She went to rehab first, but now she is in assisted living. I bring her there because it is close to her son. The staff is great. They have independent living in a big apartment house, cottages, assisted living, rehab, and a place for Alzheimer’s. It is a big community. The independent living is new and about six stories high. I am a friend or relative of a resident

5 5 1

Leslie118271850 2015-12-28 Eden Hill had everything from independent to assisted to nursing care. It was originally started for retired ministers, so my dad really liked that, but now it is open for everybody. It was up on a hill in a gorgeous location. It was just well put together and very nice. The dining area was absolutely gorgeous with meals served three times a day. They had a rec room, a swimming pool, beautiful grounds, an exercise room, and all that. They had included everything. They would take you to doctors in New Braunfels, but you would have to get a ride if your doctor was outside New Braunfels. I visited this facility

5 5 1

Maryanne6 2015-09-29 We have my mother-in-law in Eden Hill. Mom is a little bit over weight when she comes in, and so she has the reduced calorie diet. They eat three times a day. Her room is not large, but she has a large chest for her closet. She has a good size bathroom, two end tables on both sides of her bed, and a big window looking out. She says the bed is very comfortable. The staff is absolutely excellent. We are so happy with it, and so is she. They have bingo. Then, they have people come in and sing. They take them to church services on Sunday. They also have in-house services, and transportations to doctor's appointments. I have lunch with her. It is tasty. It is not highly seasoned, of course. It is in a moderate size amount. There are two buildings there. She is on the side where people can take care of themselves more. Then, later, we may shift her over to the other side where she can have more hands-on care. Both have just been excellent. I cannot imagine her being anywhere where she will be more comfortable. She loves it, and that says a lot because we have to sell her house to come up with all the money. So, that is really saying a lot. I am a friend or relative of a resident

5 5 1

Jim94712850 2014-09-23 I am very happy with EdenHill Communities for my mother. It’s a very good place and I would highly recommend it. Her apartment is very nice and there are a lot of activities going on. I know that she does cards and exercises. They also go to the park, the stores, and they take them to doctor's appointments. There are areas wherein they also play puzzles. She lives a better life now than she did before. It’s a fairly expensive facility, but it's worth it. I am a friend or relative of a resident

5 5 1

gaylef 2011-11-21 I HAVE HAD SEVERAL PROBLEMS WITH DIFFERENT NURSES AND STAFF. I am a friend or relative of a resident

5 3 1

631 LAKEVIEW BLVD, New Braunfels, TX 78130

Call (800) 385-2527

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2013

The Heritage at Edenhill Assisted Living (800) 385-2527

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Reviews of The Heritage at Edenhill Assisted Living

15 Reviews Write a review

Food

(2 Reviews)

Staff

(2 Reviews)

Facility

(2 Reviews)

Activities

(2 Reviews)

Value

(2 Reviews)

Assisted Living Reviews for The Heritage at Edenhill Assisted Living

November 08, 2020

By Cindy

I visited this facility

The Heritage at Edenhill Assisted Living had some bad reviews over time for their nursing facility. It was very old and a little outdated. They kind of went off my radar. I saw the assisted living and went down the hall in the memory care and nursing home. It didn't fit the needs we wanted, and my parents would have to use a bathroom down the hall. I wasn't as impressed because it was old.

March 28, 2018

By Charlene

I am/was a resident of this facility

My husband moved into Eden Hill. They have all sorts of activities, and they take them out to communities and activities. They serve three meals, they have a van for doctors' appointments, they do his laundry, and they take care of all his medical issues. The staff is wonderful.

April 10, 2017

By Nitawp

I am a friend or relative of a current/past resident

My step-father was admitted there for several months for physical therapy and speech therapy. He loved it so much, he requested to remain for long term care. He received excellent rehab services and loving care. Since he was there, they opened the beautiful new buildings.

May 13, 2014

By johndailey

I am a friend or relative of resident

My mother was there a couple times prior to her death. Every time there was always some sort of issue. She got pneumonia, the meds weren't started for 7 days because no one followed up on the order. When we said we going to call state, that's when we got action. Her oxygen was turned off for God knows how long. She wasn't checked until the hospice nurse found her with an o Sat of 78% when it is supposed to be 92-100%. I never got a call from the home it was always the hospice nurse calling me. I never received calls when she fell. I had to find out the next day from my mother in law. I was with her the night before she passed away, I told the charge nurse on unit 5, if there's a change in condition please call us so we can come and sit with her. I never got a call from stavros. She passed away around 7am. I got a call from the administration. None from the nurse. I got a call from hospice. None from the unit nurse. There's a lot more I can say but I will leave it up to your interpretation

September 17, 2013

By Joan27

I visited this facility

My uncle wanted to go to EdenHill Communities. That was the only place he really wanted to consider going but they have an eight-month waiting list, which was just too long for him. There were in the process of renovating their old apartments and they were moving all the residents out of their older apartments into the newer ones. What I like best about this facility is that everybody seemed to be getting the care that they needed. It was also a lovely and roomy facility. Their staff were very friendly. There were activities going on when we visited and residents were participating. I would recommend this to others.

November 20, 2012

By SantaBear

I visited this facility

finest care givers and the organization in this area!! Building new facilities on campus for a really top notch facility

September 26, 2012

By bxvasque

I visited this facility

This facility is very welcoming and pleasant to go to. I am visited this facility to inquire about arrangements for my mother. I was immediately welcomed and taken on a tour. I got to see the vast amenities that would be available to my mother. The staff is very pleasant and very professional. I felt like my mother would be in great hands. I was provided with plenty of literature regarding the facility. I also witnessed the great care that the staff takes with their residents. I am definitely considering Eden Hills as the right environment for my own mother. They have made it extremely easy to make this decision.

June 12, 2012

By SJBT1976

I visited this facility

The grounds of Eden Hills is very well maintained, peaceful, filled with wild deer that roam around, and there are seats and benches dotted around for the residents to relax on. The assisted living area is very clean and and has a moderate number of staff and nurses working 24 hours per day. The residents that I encountered appeared to be happy with their living arrangements. My only concern over all was the lack of security at night - while the main entrance doors were locked, there were a number of side entrances that remained open, and shortly after our visit, Eden Hill terminated the contract of the night security company that patrolled the grounds.

March 09, 2012

By handapanda

I visited this facility

I volunteered at Eden Hill Communities in New Braunfels, Texas for about four months in 2010. I thought that it was a great place for older adults to retire. They made sure that there were plenty of activities for the residents to participate in such as bingo, balloon volleyball, bowling, crafts, Bible study, Thanksgiving and Christmas family gatherings, Halloween parties, and spa days so that the female residents could get their hair and nails done. Because most of the residents are using wheelchairs as a means for getting around, all of the activities are designed for sitting down. The staff there is absolutely wonderful and they really seem to care a lot for the residents living there. Every person that I encountered at Eden Hill had a smile on their face and greeted you with a warm hello. They know each resident by name and always try to keep each resident as pleasantly comfortable and content as possible.

See all Assisted Living reviews (9)

Nursing Home Reviews for The Heritage at Edenhill Assisted Living

July 11, 2018

By no answers

Other

I am the Power of Attorney for this resident. Two quarterly reviews were never attended by key staff because many staffers were never informed of the scheduled review. I drove in from out of town to find confusion both times. For example, two reports of my mother's condition had critical information of other residents included as if these serious problems pertained to my mother. Instructions for the source of prescription meds were addressed four months ago, corrected at a previous quarterly review, addressed again at a second quarterly review, only to continue past that second review. The nurses, aides and food service are generally quite good, but prepare yourself for extremely poor communications between administration and staff.

Continuing Care Retirement Community Reviews for The Heritage at Edenhill Assisted Living

March 31, 2016

By Phyllis122747350

I am a friend or relative of a resident

My friend is in Eden Hill. She went to rehab first, but now she is in assisted living. I bring her there because it is close to her son. The staff is great. They have independent living in a big apartment house, cottages, assisted living, rehab, and a place for Alzheimer’s. It is a big community. The independent living is new and about six stories high.

December 28, 2015

By Leslie118271850

I visited this facility

Eden Hill had everything from independent to assisted to nursing care. It was originally started for retired ministers, so my dad really liked that, but now it is open for everybody. It was up on a hill in a gorgeous location. It was just well put together and very nice. The dining area was absolutely gorgeous with meals served three times a day. They had a rec room, a swimming pool, beautiful grounds, an exercise room, and all that. They had included everything. They would take you to doctors in New Braunfels, but you would have to get a ride if your doctor was outside New Braunfels.

September 29, 2015

By Maryanne6

I am a friend or relative of a resident

We have my mother-in-law in Eden Hill. Mom is a little bit over weight when she comes in, and so she has the reduced calorie diet. They eat three times a day. Her room is not large, but she has a large chest for her closet. She has a good size bathroom, two end tables on both sides of her bed, and a big window looking out. She says the bed is very comfortable. The staff is absolutely excellent. We are so happy with it, and so is she. They have bingo. Then, they have people come in and sing. They take them to church services on Sunday. They also have in-house services, and transportations to doctor's appointments. I have lunch with her. It is tasty. It is not highly seasoned, of course. It is in a moderate size amount. There are two buildings there. She is on the side where people can take care of themselves more. Then, later, we may shift her over to the other side where she can have more hands-on care. Both have just been excellent. I cannot imagine her being anywhere where she will be more comfortable. She loves it, and that says a lot because we have to sell her house to come up with all the money. So, that is really saying a lot.

September 23, 2014

By Jim94712850

I am a friend or relative of a resident

I am very happy with EdenHill Communities for my mother. It’s a very good place and I would highly recommend it. Her apartment is very nice and there are a lot of activities going on. I know that she does cards and exercises. They also go to the park, the stores, and they take them to doctor's appointments. There are areas wherein they also play puzzles. She lives a better life now than she did before. It’s a fairly expensive facility, but it's worth it.

November 21, 2011

By gaylef

I am a friend or relative of a resident

I HAVE HAD SEVERAL PROBLEMS WITH DIFFERENT NURSES AND STAFF.

See all Continuing Care Retirement Community reviews (5)

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Services and Amenities of The Heritage at Edenhill Assisted Living

Costs

All Inclusive Rent
Rent Plus Care Fees
Entry Fee

Room and housing options

1-bedroom apartments
2-bedroom apartments
Studio Apartments
Condos Townhomes

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Hiking Trails
Resident Parking
Pool
Spa
Features Extra: Chapel, Business Center, Emergency Call System, Library

Cleaning services

Laundry For Linens
Housekeeping

Technology and entertainment

Cable In Rooms
Wifi

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Fitness Room
Arts And Crafts
Activities Extra: Educational Programs

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financing Advice
Financial Aid

Languages

English

Medicare

Health:
Overall:
Quality:
Staff:
Medicare Provider Number: 455618
Ownership Type: Non Profit Corporation
Date Certified: 10/01/2020

General

Resident Capacity: 197
Respite Care

Range of services

Physical Therapy
Occupational Therapy
Range Of Services Extra: Full Rehab Services

Types of care

Dressing And Grooming
Bathing And Toileting
Exercise
Meal Preparation

Payment options

Credit Card
Check

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About The Heritage at Edenhill Assisted Living

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The Heritage at Edenhill Assisted Living is a senior living provider in New Braunfels, Texas that offers residents Assisted Living, Nursing Homes, and Continuing Care Communities. Contact The Heritage at Edenhill Assisted Living for more details on services and rates.

The Heritage at Edenhill Assisted Living New Braunfels, TX

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Reviews of The Heritage at Edenhill Assisted Living

Assisted Living Reviews for The Heritage at Edenhill Assisted Living

I visited this facility

I am/was a resident of this facility

I am a friend or relative of a current/past resident

I am a friend or relative of resident

I visited this facility

I visited this facility

I visited this facility

I visited this facility

I visited this facility

Nursing Home Reviews for The Heritage at Edenhill Assisted Living

Other

Continuing Care Retirement Community Reviews for The Heritage at Edenhill Assisted Living

I am a friend or relative of a resident

I visited this facility

I am a friend or relative of a resident

I am a friend or relative of a resident

I am a friend or relative of a resident

Services and Amenities of The Heritage at Edenhill Assisted Living

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Languages

Medicare

General

Range of services

Types of care

Payment options

About The Heritage at Edenhill Assisted Living

Map of The Heritage at Edenhill Assisted Living

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