What we enjoyed the most at Heritage Village was the fact that it's a beautiful place to begin with. It does not smell like a nursing home. You can tell that it's very well kept. It was very pleasant. I loved the fact that when we went on the tour, they were having a social activity like an ice skating show. I absolutely adored the fact that the independent living residents were assisting those from assisted living, the ones that needed assistance. It was a beautiful concept. They're helping each other. It's like having a new group of friends, which makes it very nice.
The apartments were very spacious. They're not crowded or anything. There's plenty of room to move around. It was pleasant, modern, and up to date. The staff was excellent. They were very kind, very friendly, and caring.
Our appointment was at 3 o'clock, and we got there right at that time and the coordinator was already at the door waiting for us. From there, we went to her office. She asked us a few questions and gave us pamphlets. It was very, very nice. They had a variety of options. They had a one-bedroom and a two-bedroom, and they had some that had balconies.
Heritage Village Mcallen, TX
Offers Independent Living
20 Reviews
2105 S Cynthia St, Mcallen, TX 78503
Call
(800) 385-2527
Reviews of Heritage Village
Independent Living Reviews for Heritage Village
May 04, 2022
I visited this facility
April 21, 2022
I visited this facility
I really liked the grounds at Heritage Village; they were nice. The facilities seemed adequate for my needs or for senior living. They were very attentive to my questions about the place, and they call. I liked the rooms that I saw because they didn't have carpets. The grounds were well kept and adequate for the needs of the residents.
There were some activities going on. The Activity Director was making popcorn for the residents. There was also an exercise class in progress. I was very impressed that they came and picked me up because I can't drive that far. They they gave me transportation. The staff also seemed attentive to the residents, like someone needed to get mail and someone came over and helped him through. It was in a good location and was close to the hospitals and to the shopping.
August 21, 2021
I visited this facility
The people at Heritage Village seem warm and friendly. It's independent living, but I like that the food is prepared for you. I think every place needs improvement, and there are just little things about them that could be critiqued. The staff was really helpful, answered all our questions, and was very knowledgeable.
We ate there, but we didn't really get that much of a chance to see the different facilities and things like that. I think they could improve, as it's a little old.
The place is convenient for shopping and everything in town. It was also near the hospital. My husband's a veteran, so he'll have to use the VA; but I would use the regular hospital, so it's convenient.
August 06, 2021
I visited this facility
A lady took me around Heritage Village. Her name was Brook, and she was great. She showed me around to the facilities, all the rooms, the dining room, and everything. Everything was great, and she did a superb job. It's just that the facilities needed to be remodeled. It's a good place for the price. The price is in my budget, but what I saw it lacks the quality in the rooms. They told me that they're going to remodel or upgrade it in the coming years. It's a great place to live for people with financial needs that don't want to spend too much to save some money.
I thought it was perfect for $1,400 a month. The food was great. The staff was great. The people working there were great. Even though it's not upgraded or remodeled, it was still nice. It was so clean and still decent. It was really spotless.
August 25, 2020
I visited this facility
Heritage Village was beautiful. The rooms were beautiful and were larger than the other rooms we looked at. The staff member was very knowledgeable, very friendly, and did a good job during the tour. With this pandemic, some of the activities aren't available, but they're still doing the activities that they can. All the amenities looked real nice. The dining room was a little restricted at the time, but they have a beautiful facility. They have to come out of their building and go across to a dining area for their meals.
December 13, 2019
I visited this facility
Heritage Village was very nice, and the people who work there are very helpful and knowledgeable. The facilities and rooms I saw were very impressive and in great condition. I didn't see any activities during the time I was there, but I ate with them and it was a wonderful meal. The dining area was also great, they had a game room and a large library. The residents I visited with seemed very happy. Their outdoor area was nice which was more like a courtyard, and the place itself was clean.
July 29, 2018
I visited this facility
Heritage Village was awesome. It's a peaceful place where the people looked happy. They had a lot of things to keep the residents busy and gave them a lot of independence, yet if they needed help the services were available. The living atmosphere was very secure and promoted peace and safety. The staff really cares about you. I didn't call them again but they called me when they had something available. The food looked good.
April 29, 2018
I am a friend or relative of a current/past resident
I didn't like Heritage Village because I think it wasn't for me. They provide three meals a day seven days a week. It's come and go as you please, and there were no restrictions. The food wasn't to my personal taste, but that's a personal thing. I'm sure many people loved the food. The staff was kind and supportive. They have movies, cards games, puzzles, poetry, and Bible readings. I think I just expected too much. I think I wanted more than they were able to do for me.
November 16, 2017
I am/was a resident of this facility
Heritage Village is a very friendly community. I'm very happy here and the staff is excellent. I have a big, beautiful apartment with a full kitchen, living room, dining area, a big bathroom, a den, and 1.5 baths. There are huge closets and a big balcony outside. The activities for the seniors are yoga, water aerobics, scrabble, Bingo, and Poker. There's a pool table, a billiards area, a shuffle board area, a heated swimming pool, a big covered picnic area, gym, and so on. The price is comparable to everything here, but they're bigger.
March 30, 2017
I visited this facility
A nice and polite lady showed me the 1-bedroom and the 1-bedroom apartments at the Heritage Village, and then we had lunch in the dining room. They make your meals, clean your rooms, and give you linens. The rooms were very nice and very clean. The food was not good, but the people were very nice.
March 07, 2017
I visited this facility
Heritage Village has beautiful grounds and buildings. I would say there are adequate activities and social events planned. They have bingo and puzzles, a reading library, and ice cream socials. They have a service to take you to your doctor’s appointment. The laundry service is good. There is a swimming pool, and the Jacuzzi is very good. They have three meals in a dining hall. The staff is very friendly. Once a week, housekeeping comes to every apartment.
December 13, 2016
I visited this facility
Heritage Village was great. It was fantastic, but I can't afford it. Everything was fantastic though. They have great people. Fantastic people! Everything was good. They gave us a free dinner, and it was fantastic. It was a very good restaurant. It's excellent.
November 01, 2016
I visited this facility
The young lady who attended to me at Heritage Village was very nice and very kind. She invited to take my parents on a tour and free lunch. It's nice, clean, and peaceful, and they have everything in there. Everybody is super nice, kind, comfortable, and caring. It's a very nice place.
September 29, 2016
I am a friend or relative of a current/past resident
I visited Heritage Village. I stayed there for 2 to 3 days, and I was going to accept their offer, but they increased the price. The facility was OK, but it was a little dirty. The room they showed me was fine, but the room I stayed had roaches. The food was not served hot, but it was good. The people there were fantastic.
August 15, 2016
I visited this facility
Heritage Village was remodeling and putting in new things when I visited. I liked the outside portion of it, and they said they're putting in a new pool. We went down recently for a barbecue, but they didn't have good ribs. A man kept calling me to invite me for that barbecue but when I went there, no one met me so we just sat down at a table and that was the end of it. I think they need to improve on the food and their staff.
Provider Response
Hello friend, thank you so much for visiting us, along with the kind words you shared about our new, re-modeled community - which, as you noted, is indeed getting a beautiful new pool. We are so happy you came, but I am so very sorry to hear about your not being greeted at the barbecue. That is certainly not the experience we aim to deliver, and one we hope to not repeat. I want to thank you for taking the time to share this feedback with us; although we seem to have missed the mark this time around, we will use this as motivation to strive toward delivering an even greater level of excellence the next time.
July 13, 2016
I visited this facility
We took a tour of the Heritage, and it was like a 5-star hotel. They had really good food and the grounds were awesome.
March 31, 2016
I visited this facility
Heritage Village is nice and in a very good neighborhood. The lady who attended to us was an awesome person. We took lunch with other people there, and the food was very good. Heritage Village would be a nice place to live. The staff was very focused on the people and the business. They have three chefs there, who we all liked. The staff was great.
January 26, 2016
I visited this facility
Heritage Village was nice. The rooms were clean. We got to go inside a room that was available, and we had no complaints about it. It was higher price-wise though, and more like a nice quality hotel. It had a big storm door on the outside, and a nice parking area. It was a good spot.
October 22, 2014
I visited this facility
I liked the Heritage Village. It was nice, and they were very good people. Basically, they just showed us the facility and let us know what they do and the fact that my sister would be in her own home and all the food will be given to her. The man that was showing and telling us everything was very informative.
August 25, 2012
I am a friend or relative of a resident
In the six months that my aunt has lived there, I've had great experiences with this facility during my visits, and on the occasion that I've stayed overnight when my aunt's fallen ill. There are plenty of appropriate activities for the residents to enjoy, a point which was important to me after seeing news stories of residents doing nothing but watching TV all day. Every member of the staff that I've met have been very courteous, helpful and had generally great relationships with my aunt. All services I was promised during my initial visit was being taken care of, and I've always been notified on changes with my aunt, who's never had complaints and seems to genuinely enjoy the home. The only two negative incident I can report is being charged monthly fees twice in July, however, it was identified as a mistake and the matter was cleared up in the same day, and I was notified within the hour.
The facility is well equipped to handle my aunt's disabilities, with the latest resources and well-trained staff members. I've never seen or heard of my aunt, or any other resident, being mistreated or neglected, something I make to point of asking around about.
Overall, I have a very favorable opinion of this facility and would definitely recommend it as opposed to other homes in the city, all of which I researched before moving my aunt into Heritage Village Apartments.
Questions about Heritage Village
Describe the overall population of independent living residents at Heritage Village. What is their average age? What are their favorite things to do?
Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.
What places are nearby for independent living residents to enjoy?
Beach, Performing Arts, Center Mall, Birding Center, restaurants and shopping centers.
What are some recent off-site events that the community activity director at Heritage Village has organized?
Day trip to South Padre.
What transportation services does Heritage Village offer to independent living residents?
Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.
What makes the chef or dining program at Heritage Village exceptional? What kind of menu can independent living residents expect?
Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.
What common areas are available for independent living residents?
Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.
What safety features or security measures does Heritage Village offer to independent living residents?
Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.
If Heritage Village accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.
Does Heritage Village work with an agency or registry to provide nursing and medical assistance as needed?
Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.
Costs for Heritage Village
Services and Amenities of Heritage Village
Costs
- Fee Structure Extra: Included In Rent: Electric, Gas, Sewer, Water
- Independent Living Starting At: $1732/month
Room and housing options
- 1-bedroom apartments
- Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Dining Extra: Private Dining Room
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Security Gate
- Pool
- Features Extra: Laundry Room For Use, Library, Elevator, Hot Tub, Storage Space, Parking: Covered
Cleaning services
- Laundry For Linens
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Technology Extra: Business Center, Wi Fi In Common Areas
Activities
- Offsite Activities
- Fitness Room
- Activities Extra: Billiard Lounge, Game Room, Activity Room
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
- Pets: Most Pets Allowed
About Heritage Village
Heritage Village is located in Mcallen, TX, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Heritage Village for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
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