Ventura Place

Offers Independent Living

24 Reviews
3026 54th St, Lubbock, TX 79413
Call (800) 385-2527
Ventura Place (800) 385-2527

Reviews of Ventura Place

24 Reviews Write a review
Food
(5 Reviews)
Staff
(11 Reviews)
Facility
(10 Reviews)
Activities
(3 Reviews)
Value
(2 Reviews)

Independent Living Reviews for Ventura Place

July 24, 2019

By John

I am/was a resident of this facility

I enjoy Ventura Place. Everybody's really nice and the staff is good. I think they need to have more variety for food. It seems like it's the same thing day in and day out. There's hardly ever any beef, as it's all pork, chicken, or turkey, and everybody's getting tired of the same thing.

Provider Response

Hi John, thank you for your review. We are happy to hear that you are a resident at our community and are enjoying Ventura Place! We appreciate you giving us the chance to improve by providing us with this feedback. Our goal is to have happy residents and family members so your feedback is very important to us. Thank you

March 24, 2019

By Munliter

I am a friend or relative of a current/past resident

My sweet, elderly, widowed mother is very happy here. She loves making new friends and the staff is very nice to her. She says the food is always very good, especially the homemade bread. There is one recent hiccup though. Weekly apartment cleaning and linen change is paid for and supposed to be included. My mother’s apartment has NOT been cleaned in 3 weeks and her linens haven’t been changed in a month. Why? She did ask, and they told her they were short staffed or “ ran out of time”. This is not right, people and I’m very disappointed. HIRE MORE PEOPLE! DON’T BE CHEAP! It will hurt you in the long run. If this matter isn’t taken care of quickly, I will go higher. The place is starting to get an odor, and this is disgusting. Please take care and have pride in this place. It would be such a shame to watch it go downhill.

Provider Response

Hey, thank you for taking the time to leave us feedback. We are thrilled your mother is loving Ventura Place and is making new friends. Your concerns have been shared with local and regional management. While they are currently short-staffed they are working diligently to bring in additional help so services are not lapsed. In the meantime once a month each floor gets a lighter service, but is still being serviced. If you have additional concerns or would like ore details about the current plan of action please reach out to us directly.

January 13, 2018

By RR

I am a friend or relative of a current/past resident

My mother-in-law is in Ventura Place. It's very nice and the people are very helpful. They were very accommodating. We're real happy with it. The lady that owns it built it like a cruise ship. Everything's in the middle. It's just a very nice facility. They have a pool table upstairs, they have a card table, and they have dominoes. Every morning, they slide the activity list underneath the door just like on a cruise ship, you just pick it up and you can read what is going on that day. They've got quite a few activities. The food there is really good.

May 31, 2017

By eugene-f

I visited this facility

Ventura Place's best feature is the nice dining facility which was sort of like a restaurant. I'm just not ready to be around a bunch of old folks. I was well-received there, chatted with for a period of time, and had a pretty thorough tour of the facility. The staff welcomed me pretty well. The rooms had a kitchen, a bedroom, and a living area, which was nice.

April 26, 2017

By Miacosette

I visited this facility

Jewelry was stolen, crystal was stolen and wallet was missing out of purse. Resident had passed away and room was suppose to be secured until immediate family could arrive from of out-of-town. There was absolutely no securing of room. All of office staff and cleaning staff had keys to room and therefore access to room. Also lots and lots of roaches!

Provider Response

Hello Miacosette, My name is Katie, I work for Holiday, and I'd really like the chance to learn more about and discuss your experience you describe, which falls far outside the strict standards and processes we have in place. Our team can be reached by email anytime at resident.relations@holidaytouch.com, or by phone at 800-370-8331. We hope to hear from you soon, Miacosette, and wish you a wonderful rest of your day. Thank you so much, -Katie

December 27, 2016

By Craig076361

I visited this facility

The people at Ventura Place were really nice. It's an older facility but had a wide variety of different floor plans for rooms. They didn't have many activities. There was one general common area where people gather and visit, and they had games and puzzles. The rooms weren't that new or nice since it's an older facility.

October 13, 2016

By Gena380256

I visited this facility

Ventura Place was very clean and very nice. We were ready to move there, but we had some issues with my mother-in-law. Nevertheless, the rooms were very clean, very nice, and very accommodating, and the food was good.

August 22, 2016

By Jacquelyn142485

I am a friend or relative of a resident

My mother is settled at Ventura Place in Lubbock and very happy there. The meals are wonderful. The community is very nice. The managers are very supportive and reactive to any complaints or anything you need. There are a lot of activities, but she hasn’t joined in a lot of them yet; I think the longer she is here, the more she will. The atmosphere is really homey and doesn’t feel institutional. The rooms and common areas are clean, neat, and well-lit. They have activites, an on-site beauty salon and a library. The grounds are kept up well. The staff is very friendly and very nice.

August 02, 2016

By James288058

I visited this facility

I was very impressed with Ventura Place's dining room, the general living room areas' cleanliness, and with the facilities in general. I only saw the inside of one room, but I was very impressed with that as well. The staff was very friendly and very helpful. One day I was there and there was a program on because it was Memorial Day. They had musicians and speeches about the United States and the people who fought for this country and piano recitals. They had a library and a little chapel that's very small but there and available for ministers from different denominations to come in and have service there on the weekends. They have a shuttle bus available to the residents four and a half days a week to bring them to doctors' appointments, shopping, or places that they might like to go around the city of Lubbock.

November 09, 2015

By Ina2

I visited this facility

I have several friends that are in Ventura Place, which is very near my home, so I am very familiar with the location. I like everything there. Everybody is nice and helpful. I have eaten several meals there, and the food is excellent. The main building has three floors and houses a lot of individual centers. They have a lot of things going on all the time. They have bus transportation for anything you want to use it for. As far as I am concerned, it is a top-notch. The only thing that is holding me back is that my son lives in Houston, and he prefers I come to Houston.

June 29, 2015

By Anonymous107739950

I visited this facility

Ventura Place was very good. I really appreciated the attitude of the people who talked to me. They were friendly and helpful. I had lunch there, and it was very nice. I was impressed because it has a very positive atmosphere. It was homelike, but then it was a little bit like a hotel. It was clean and neat. I liked it.

May 15, 2015

By Caring105962850

I am/was a resident of this facility

I have been here at Ventura for about a month now, and I like the looks of it on the outside; it’s nice. We have a little balcony, and I’ve got one room; other people can get 2-bedrooms and 2-baths, but it costs a lot. There are also little cottages around it. The staff is very nice, I have one meal a day, and they have bingo and dominos for their activities.

February 20, 2015

By Telena

I am a friend or relative of resident

The management is horrible. The management is rude to residents and guest. My Mom's apartment was not cleaned in weeks, and then when we were moving her out, they went into her apartment and threw things away before we were completely moved. We still had 3weeks to complete the move. Probably $500.00 worth of fencing was gone, her perfumes, make-up, hairspray, cleaning supplies, etc. The management told me not to use the trash cans in the laundry room because they didn't want to take the trash to the dumpster.

Provider Response

Hi Telena, I'm Katie, I work at Holiday Retirement's corporate office. I'm so very sorry to hear that your mother had a negative experience at Ventura Place. I've passed your feedback on to our Resident Relations department for review. You're welcome to call them directly as well at 1-800-370-8331.

December 22, 2014

By Caring99384150

I visited this facility

I have friends who are there at Ventura Place, and I've been there many times. It is big, and it is a wonderful place. The people there couldn't be nicer. I don't have one thing except good stuff to say about Ventura. We ate many meals over there, and the food was great.

June 25, 2014

By Caring87716850

I visited this facility

We used to have a friend who lived in Ventura Place. All they had was an efficiency, which would be fine but could accommodate a queen-sized bed, a chest, a bedside table, and a comfortable chair. The kitchen is a typical size, and the bathroom is a typical size. I like the ground floor, but I thought it was just too small. It was $1600 a month, and it seemed to me that it was kind of high for a small, small space. They serve meals. They don't put cloths on the tables anymore for meals, which I guess is fine. We made an appointment, went over there, and talked to the manager, his wife, and the assistant manager. His apartment was more like a 2-room hotel suite. It didn't bother me, but it got out right across to the dining room. The reason I wanted to live there is it's very close to our daughter, who's looking for a way to move down there. They have cottages. I think it fit most of my net income.

April 11, 2014

By Caring75392450

I visited this facility

I've been to Ventura Place several times. I have two acquaintances who are living there. Everybody who has interviewed me and talked with me has been very pleasant, very nice. I can't say enough in favor of it. It would be definitely my place to choose when I'm ready to go. They have the 1-bedroom or studio and the 2-bedroom, and then they have cottages. They have card games, and they have the health room with the machines that you can work out on. They take buses for activities away from there.
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Questions about Ventura Place

Describe the overall population of independent living residents at Ventura Place. What is their average age? What are their favorite things to do?

Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.  

What transportation services does Ventura Place offer to independent living residents?

Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.

What makes the chef or dining program at Ventura Place exceptional? What kind of menu can independent living residents expect?

Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.

What common areas are available for independent living residents?

Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.

What safety features or security measures does Ventura Place offer to independent living residents?

Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.

If Ventura Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.

Does Ventura Place work with an agency or registry to provide nursing and medical assistance as needed?

Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.

Costs for Ventura Place

Cost of Independent Living

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Starting Price

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Services and Amenities of Ventura Place

Costs

  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $2247/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room, Resident Kitchen

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator, Parking: Covered, Garage, Private

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Wi Fi In Common Areas

Activities

  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Game Room, Activity Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

General

  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About Ventura Place

Ventura Place is located in Lubbock, TX, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Ventura Place for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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Ventura Place


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