Ventura Place was a lot more open. There were cottages, so you could have a lot more privacy and freedom to go outside. You could have your car, but they still offer free shuttles. So, you could still get transportation if you needed it around town. They had a gaming area where it had checkerboards set up and other games as well, nice exercising equipment with elliptical machines, a salon, and an elevator so it's very easy to get around in the main building. They put up a volleyball net while we were there and they had volleyball in the chairs with the residents and people who were just visiting. That was fun.
They have facilities all over the United States which they showed on a board. You can go and stay at least two weeks at any of them and so you always have a place to stay. They were having lunch and they let us join in and order anything we wanted. They had at least five things that day and I think they changed their venue up daily. It was a three or four-course meal. There's a fish dish, sides, and desserts at the end. They had seasoned meatballs with a sauce that was over it and pork tenderloin with the gravy over it. It was delicious and had a lot of variety.
The main guy there showed us everything and was very nice. He was the one who allowed us to sit down and try out the food. He gave explanations about the rooms and their sizes in great detail. He took the time to showing us all and it was very well done.
Ventura Place
Offers Independent Living
24 Reviews
3026 54th St, Lubbock, TX 79413
Call
(800) 385-2527
Reviews of Ventura Place
Independent Living Reviews for Ventura Place
April 03, 2022
I visited this facility
March 18, 2022
I visited this facility
I went to look at Ventura Place. The man who took me for a tour was delightful, engaging, and polite. He was wonderful. The tour itself was perfect. He took me to three different locations in the complex, and I liked the two of them. The first one was a studio apartment, and I thought it was a little small. The one-bedroom was quite large. The third place was perfect. There is a separate bedroom and a living room kitchen combination. I liked it. It was a perfect size. The staff told me they had activities every single day, and you can join as many as you want. If you don't want to, at any given time, you can just stay in your apartment or go to the library.
They have a lot of places where you can sit down, read a book, talk to people, and play cards. They have an Iron Chef there. It is an older facility. Some things look older, but they're not. The places that we went were like at the end of the hallway. I want something that's up at the front of the hallway, but that's just because of my preference. I was very favorably impressed. If it was just a bit cheaper, I would be happy.
December 15, 2021
I visited this facility
Ventura Place is an independent living facility, so it suits our needs. My father would be able to keep his pet. It is a large community. It's a very welcoming and loving community. The staff members that we met were very friendly and very helpful. They were just very helpful, and they answered our questions. They listened to what our needs were, and they were met. The only thing that we were really interested in -- and that we saw -- because this is what my father was needing, was the dining room, and it was large. The facility was beautiful.
September 27, 2021
I visited this facility
What's best for me about Ventura Place is that they don't have skilled nursing, but they have different levels of care. It's a good location. They have friendly staff. It's just a bit older and dated. Aesthetically, it's not like the other places. It's just a little bit dated, and their facilities haven't had the updates. The staff who gave the tour was very knowledgeable and very friendly. It doesn't have the upgrades compared to the other places we've visited, but there was nothing negative; nothing bad about the place. It's clean. It's located in an essential part of town, so it's easy for guests to get to. It's close to restaurants, shopping, grocery store, and not too far from the hospital.
September 23, 2021
I visited this facility
We have chosen Ventura Place for my father. Our initial tour was very pleasant and very welcoming. There were a lot of activities going on. The current residents were very welcoming. The spacious hallways like being able to maneuver and get around, the living space, and the meals were attractive. The rooms and accommodations were more attractive than the others for my father's price range. They have a little kitchenette, which is just a sink, a little connection for a microwave, or a little toaster oven, and a small refrigerator, which for someone his age or his ability to cook for himself or whatever, is more suitable. The food was excellent. He loved it.
July 02, 2021
I visited this facility
I thought Ventura Place was very nice. The lady introduced me to some residents we met in the hallway, and they said, "I love this place. It's great. You need to come here." I'm sure that they didn't have that planned because people were coming and going all the time. They also have a lot of things to do over there for the seniors to enjoy themselves. The lady was very nice and she did a good job.
I wasn't very pleased with the apartment because it wasn't very big. It was a one-bedroom, and it seemed that the living area was smaller than the bedroom. Of course, that's not the one I'm going to be living in. She just showed it to me because it was on the ground floor. She said that they could put a doggie door in for my dog to go in and out, and my son could set a fence out in the back so that the dog could go out any time if he wanted to, which would be great for my dog and me.
June 26, 2021
I am/was a resident of this facility
My husband and I lived in Odessa and the same Holiday owns it. We were there nine-and-a-half years and my husband passed away a year ago this month and Ventura Place was like our second home. When I bring him to the doctors, we always stay at Ventura if they had a guestroom. I knew a lot of people by spending the nights in the guestroom when he had a doctor's appointment. This was the place that I chose to come because my daughter and her family live here in Lubbock and I have no family in Odessa. I was delighted to get a cottage here at Ventura Place. Holiday owns it like the one I lived in, in Odessa, so I'm very familiar with Holiday.
They have an excellent staff here. I have been here since September. The staff and the employees are very caring and help anyone that has a question or needs extra service. I'm very pleased with the entire management and employees. The meals are excellent. I have known the executive chef for about seven or eight years, and he would come also to our place in Odessa and train some every once in a while. He's been here for about 19 or 20 years. I can't believe that we're able to have a chef that's been here that long, and that is very good. That's a record. He is excellent. His name is Rufus. Sometimes on the weekend, if he's off, the food is not as well thought of.
I don't live in the building. It has cottages also along with the building and I live in one of the twenty-four cottages they have. Some cottages have one bedroom and one bath and a kitchen. I have two bedrooms, two baths, a kitchen, and a living and dining area. It's very comfortable. The back side faces the main street and the other side faces the beautiful building of Ventura Place.
We are very fortunate we have a brand new activity director. She's been here probably less than a month and she already has an itinerary of different activities on the bus touring different places. This weekend, we're having a karaoke contest and we're having a program if anyone wants to dress up in the 50s and 60s costume. That will be Saturday, and everyone is so excited. She's brand new and she's really gung-ho about activities, so we're very fortunate to have her.
I'm very happy here and I'm settled in, and I know several people and I'm very outgoing. I already know three-fourths of the people's names and they respond. It's a very good place for retirement. They're all prone to help each other and that's the main thing. They're very caring as a whole.
I've been an ambassador for Holiday for many years. I help people. If they ask me to sit with them, I'll tell them about it. I help with the tours. That's what I've done many times and I enjoyed doing it. Sometimes, they're shorthanded and I think it helps to tell the people what we have to offer, washers and dryers and activities. I think that makes a big difference with the Holiday. I have enjoyed welcoming people and meeting them, and that makes them feel comfortable definitely. I have done it several times since I moved here and I did not get paid for that, but I volunteer. When they ask me, I'm available for that. I just love people. I always have been outgoing and I just have worked all my life with the public. I'm certainly not shy.
June 21, 2020
I visited this facility
Ventura Place would have been my choice, but it was just too big for Mom. That place was excellent, and it was my pick, but it's just too overwhelming for my mother. The staff was awesome, it's a beautiful place, and the dining area was nice. I don't have any complaints about this place. It's not a good fit for my mother, but overall everything was great, including their facilities.
Provider Response
Hi Suzann, thank you for the wonderful review! While we may not have been a good fit for your mother, we greatly appreciate your kind words about our community. If circumstances ever do change, please do not hesitate to reach out. Our team would be happy to work with you.
July 24, 2019
I am/was a resident of this facility
I enjoy Ventura Place. Everybody's really nice and the staff is good. I think they need to have more variety for food. It seems like it's the same thing day in and day out. There's hardly ever any beef, as it's all pork, chicken, or turkey, and everybody's getting tired of the same thing.
Provider Response
Hi John, thank you for your review. We are happy to hear that you are a resident at our community and are enjoying Ventura Place! We appreciate you giving us the chance to improve by providing us with this feedback. Our goal is to have happy residents and family members so your feedback is very important to us. Thank you
March 24, 2019
I am a friend or relative of a current/past resident
My sweet, elderly, widowed mother is very happy here. She loves making new friends and the staff is very nice to her. She says the food is always very good, especially the homemade bread.
There is one recent hiccup though. Weekly apartment cleaning and linen change is paid for and supposed to be included. My mother’s apartment has NOT been cleaned in 3 weeks and her linens haven’t been changed in a month. Why?
She did ask, and they told her they were short staffed or “ ran out of time”. This is not right, people and I’m very disappointed.
HIRE MORE PEOPLE! DON’T BE CHEAP! It will hurt you in the long run.
If this matter isn’t taken care of quickly, I will go higher.
The place is starting to get an odor, and this is disgusting.
Please take care and have pride in this place.
It would be such a shame to watch it go downhill.
Provider Response
Hey, thank you for taking the time to leave us feedback. We are thrilled your mother is loving Ventura Place and is making new friends. Your concerns have been shared with local and regional management. While they are currently short-staffed they are working diligently to bring in additional help so services are not lapsed. In the meantime once a month each floor gets a lighter service, but is still being serviced. If you have additional concerns or would like ore details about the current plan of action please reach out to us directly.
January 13, 2018
I am a friend or relative of a current/past resident
My mother-in-law is in Ventura Place. It's very nice and the people are very helpful. They were very accommodating. We're real happy with it. The lady that owns it built it like a cruise ship. Everything's in the middle. It's just a very nice facility. They have a pool table upstairs, they have a card table, and they have dominoes. Every morning, they slide the activity list underneath the door just like on a cruise ship, you just pick it up and you can read what is going on that day. They've got quite a few activities. The food there is really good.
May 31, 2017
I visited this facility
Ventura Place's best feature is the nice dining facility which was sort of like a restaurant. I'm just not ready to be around a bunch of old folks. I was well-received there, chatted with for a period of time, and had a pretty thorough tour of the facility. The staff welcomed me pretty well. The rooms had a kitchen, a bedroom, and a living area, which was nice.
April 26, 2017
I visited this facility
Jewelry was stolen, crystal was stolen and wallet was missing out of purse. Resident had passed away and room was suppose to be secured until immediate family could arrive from of out-of-town. There was absolutely no securing of room. All of office staff and cleaning staff had keys to room and therefore access to room.
Also lots and lots of roaches!
Provider Response
Hello Miacosette, My name is Katie, I work for Holiday, and I'd really like the chance to learn more about and discuss your experience you describe, which falls far outside the strict standards and processes we have in place. Our team can be reached by email anytime at resident.relations@holidaytouch.com, or by phone at 800-370-8331. We hope to hear from you soon, Miacosette, and wish you a wonderful rest of your day. Thank you so much, -Katie
December 27, 2016
I visited this facility
The people at Ventura Place were really nice. It's an older facility but had a wide variety of different floor plans for rooms. They didn't have many activities. There was one general common area where people gather and visit, and they had games and puzzles. The rooms weren't that new or nice since it's an older facility.
October 13, 2016
I visited this facility
Ventura Place was very clean and very nice. We were ready to move there, but we had some issues with my mother-in-law. Nevertheless, the rooms were very clean, very nice, and very accommodating, and the food was good.
August 22, 2016
I am a friend or relative of a resident
My mother is settled at Ventura Place in Lubbock and very happy there. The meals are wonderful. The community is very nice. The managers are very supportive and reactive to any complaints or anything you need. There are a lot of activities, but she hasn’t joined in a lot of them yet; I think the longer she is here, the more she will. The atmosphere is really homey and doesn’t feel institutional. The rooms and common areas are clean, neat, and well-lit. They have activites, an on-site beauty salon and a library. The grounds are kept up well. The staff is very friendly and very nice.
August 02, 2016
I visited this facility
I was very impressed with Ventura Place's dining room, the general living room areas' cleanliness, and with the facilities in general. I only saw the inside of one room, but I was very impressed with that as well. The staff was very friendly and very helpful. One day I was there and there was a program on because it was Memorial Day. They had musicians and speeches about the United States and the people who fought for this country and piano recitals. They had a library and a little chapel that's very small but there and available for ministers from different denominations to come in and have service there on the weekends. They have a shuttle bus available to the residents four and a half days a week to bring them to doctors' appointments, shopping, or places that they might like to go around the city of Lubbock.
November 09, 2015
I visited this facility
I have several friends that are in Ventura Place, which is very near my home, so I am very familiar with the location. I like everything there. Everybody is nice and helpful. I have eaten several meals there, and the food is excellent. The main building has three floors and houses a lot of individual centers. They have a lot of things going on all the time. They have bus transportation for anything you want to use it for. As far as I am concerned, it is a top-notch. The only thing that is holding me back is that my son lives in Houston, and he prefers I come to Houston.
June 29, 2015
I visited this facility
Ventura Place was very good. I really appreciated the attitude of the people who talked to me. They were friendly and helpful. I had lunch there, and it was very nice. I was impressed because it has a very positive atmosphere. It was homelike, but then it was a little bit like a hotel. It was clean and neat. I liked it.
May 15, 2015
I am/was a resident of this facility
I have been here at Ventura for about a month now, and I like the looks of it on the outside; it’s nice. We have a little balcony, and I’ve got one room; other people can get 2-bedrooms and 2-baths, but it costs a lot. There are also little cottages around it. The staff is very nice, I have one meal a day, and they have bingo and dominos for their activities.
February 20, 2015
I am a friend or relative of resident
The management is horrible. The management is rude to residents and guest. My Mom's apartment was not cleaned in weeks, and then when we were moving her out, they went into her apartment and threw things away before we were completely moved. We still had 3weeks to complete the move. Probably $500.00 worth of fencing was gone, her perfumes, make-up, hairspray, cleaning supplies, etc. The management told me not to use the trash cans in the laundry room because they didn't want to take the trash to the dumpster.
Provider Response
Hi Telena, I'm Katie, I work at Holiday Retirement's corporate office. I'm so very sorry to hear that your mother had a negative experience at Ventura Place. I've passed your feedback on to our Resident Relations department for review. You're welcome to call them directly as well at 1-800-370-8331.
December 22, 2014
I visited this facility
I have friends who are there at Ventura Place, and I've been there many times. It is big, and it is a wonderful place. The people there couldn't be nicer. I don't have one thing except good stuff to say about Ventura. We ate many meals over there, and the food was great.
June 25, 2014
I visited this facility
We used to have a friend who lived in Ventura Place. All they had was an efficiency, which would be fine but could accommodate a queen-sized bed, a chest, a bedside table, and a comfortable chair. The kitchen is a typical size, and the bathroom is a typical size. I like the ground floor, but I thought it was just too small. It was $1600 a month, and it seemed to me that it was kind of high for a small, small space.
They serve meals. They don't put cloths on the tables anymore for meals, which I guess is fine. We made an appointment, went over there, and talked to the manager, his wife, and the assistant manager. His apartment was more like a 2-room hotel suite. It didn't bother me, but it got out right across to the dining room. The reason I wanted to live there is it's very close to our daughter, who's looking for a way to move down there. They have cottages. I think it fit most of my net income.
April 11, 2014
I visited this facility
I've been to Ventura Place several times. I have two acquaintances who are living there. Everybody who has interviewed me and talked with me has been very pleasant, very nice. I can't say enough in favor of it. It would be definitely my place to choose when I'm ready to go.
They have the 1-bedroom or studio and the 2-bedroom, and then they have cottages. They have card games, and they have the health room with the machines that you can work out on. They take buses for activities away from there.
Questions about Ventura Place
Describe the overall population of independent living residents at Ventura Place. What is their average age? What are their favorite things to do?
Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.
What transportation services does Ventura Place offer to independent living residents?
Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.
What makes the chef or dining program at Ventura Place exceptional? What kind of menu can independent living residents expect?
Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.
What common areas are available for independent living residents?
Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.
What safety features or security measures does Ventura Place offer to independent living residents?
Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.
If Ventura Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.
Does Ventura Place work with an agency or registry to provide nursing and medical assistance as needed?
Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.
Costs for Ventura Place
Services and Amenities of Ventura Place
Costs
- Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
- Independent Living Starting At: $2247/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Private Dining Room, Resident Kitchen
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator, Parking: Covered, Garage, Private
Cleaning services
- Laundry For Linens
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Technology Extra: Wi Fi In Common Areas
Activities
- Offsite Activities
- Fitness Room
- Activities Extra: Billiard Lounge, Game Room, Activity Room
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
- Pets: Most Pets Allowed
About Ventura Place
Ventura Place is located in Lubbock, TX, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Ventura Place for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
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