My mother-in-law is in Ventura Place. It's very nice and the people are very helpful. They were very accommodating. We're real happy with it. The lady that owns it built it like a cruise ship. Everything's in the middle. It's just a very nice facility. They have a pool table upstairs, they have a card table, and they have dominoes. Every morning, they slide the activity list underneath the door just like on a cruise ship, you just pick it up and you can read what is going on that day. They've got quite a few activities. The food there is really good.
Ventura Place
Offers Independent Living
14 Reviews
3026 54th St, Lubbock, TX 79413
Call
(844) 325-8230
Reviews of Ventura Place
Independent Living Reviews for Ventura Place
January 13, 2018
I am a friend or relative of a current/past resident
May 31, 2017
I visited this facility
Ventura Place's best feature is the nice dining facility which was sort of like a restaurant. I'm just not ready to be around a bunch of old folks. I was well-received there, chatted with for a period of time, and had a pretty thorough tour of the facility. The staff welcomed me pretty well. The rooms had a kitchen, a bedroom, and a living area, which was nice.
April 26, 2017
I visited this facility
Jewelry was stolen, crystal was stolen and wallet was missing out of purse. Resident had passed away and room was suppose to be secured until immediate family could arrive from of out-of-town. There was absolutely no securing of room. All of office staff and cleaning staff had keys to room and therefore access to room.
Also lots and lots of roaches!
Provider Response
Hello Miacosette, My name is Katie, I work for Holiday, and I'd really like the chance to learn more about and discuss your experience you describe, which falls far outside the strict standards and processes we have in place. Our team can be reached by email anytime at resident.relations@holidaytouch.com, or by phone at 800-370-8331. We hope to hear from you soon, Miacosette, and wish you a wonderful rest of your day. Thank you so much, -Katie
December 27, 2016
I visited this facility
The people at Ventura Place were really nice. It's an older facility but had a wide variety of different floor plans for rooms. They didn't have many activities. There was one general common area where people gather and visit, and they had games and puzzles. The rooms weren't that new or nice since it's an older facility.
October 13, 2016
I visited this facility
Ventura Place was very clean and very nice. We were ready to move there, but we had some issues with my mother-in-law. Nevertheless, the rooms were very clean, very nice, and very accommodating, and the food was good.
August 22, 2016
I am a friend or relative of a resident
My mother is settled at Ventura Place in Lubbock and very happy there. The meals are wonderful. The community is very nice. The managers are very supportive and reactive to any complaints or anything you need. There are a lot of activities, but she hasn’t joined in a lot of them yet; I think the longer she is here, the more she will. The atmosphere is really homey and doesn’t feel institutional. The rooms and common areas are clean, neat, and well-lit. They have activites, an on-site beauty salon and a library. The grounds are kept up well. The staff is very friendly and very nice.
August 02, 2016
I visited this facility
I was very impressed with Ventura Place's dining room, the general living room areas' cleanliness, and with the facilities in general. I only saw the inside of one room, but I was very impressed with that as well. The staff was very friendly and very helpful. One day I was there and there was a program on because it was Memorial Day. They had musicians and speeches about the United States and the people who fought for this country and piano recitals. They had a library and a little chapel that's very small but there and available for ministers from different denominations to come in and have service there on the weekends. They have a shuttle bus available to the residents four and a half days a week to bring them to doctors' appointments, shopping, or places that they might like to go around the city of Lubbock.
November 09, 2015
I visited this facility
I have several friends that are in Ventura Place, which is very near my home, so I am very familiar with the location. I like everything there. Everybody is nice and helpful. I have eaten several meals there, and the food is excellent. The main building has three floors and houses a lot of individual centers. They have a lot of things going on all the time. They have bus transportation for anything you want to use it for. As far as I am concerned, it is a top-notch. The only thing that is holding me back is that my son lives in Houston, and he prefers I come to Houston.
June 29, 2015
I visited this facility
Ventura Place was very good. I really appreciated the attitude of the people who talked to me. They were friendly and helpful. I had lunch there, and it was very nice. I was impressed because it has a very positive atmosphere. It was homelike, but then it was a little bit like a hotel. It was clean and neat. I liked it.
May 15, 2015
I am/was a resident of this facility
I have been here at Ventura for about a month now, and I like the looks of it on the outside; it’s nice. We have a little balcony, and I’ve got one room; other people can get 2-bedrooms and 2-baths, but it costs a lot. There are also little cottages around it. The staff is very nice, I have one meal a day, and they have bingo and dominos for their activities.
February 20, 2015
I am a friend or relative of resident
The management is horrible. The management is rude to residents and guest. My Mom's apartment was not cleaned in weeks, and then when we were moving her out, they went into her apartment and threw things away before we were completely moved. We still had 3weeks to complete the move. Probably $500.00 worth of fencing was gone, her perfumes, make-up, hairspray, cleaning supplies, etc. The management told me not to use the trash cans in the laundry room because they didn't want to take the trash to the dumpster.
Provider Response
Hi Telena, I'm Katie, I work at Holiday Retirement's corporate office. I'm so very sorry to hear that your mother had a negative experience at Ventura Place. I've passed your feedback on to our Resident Relations department for review. You're welcome to call them directly as well at 1-800-370-8331.
December 22, 2014
I visited this facility
I have friends who are there at Ventura Place, and I've been there many times. It is big, and it is a wonderful place. The people there couldn't be nicer. I don't have one thing except good stuff to say about Ventura. We ate many meals over there, and the food was great.
June 25, 2014
I visited this facility
We used to have a friend who lived in Ventura Place. All they had was an efficiency, which would be fine but could accommodate a queen-sized bed, a chest, a bedside table, and a comfortable chair. The kitchen is a typical size, and the bathroom is a typical size. I like the ground floor, but I thought it was just too small. It was $1600 a month, and it seemed to me that it was kind of high for a small, small space.
They serve meals. They don't put cloths on the tables anymore for meals, which I guess is fine. We made an appointment, went over there, and talked to the manager, his wife, and the assistant manager. His apartment was more like a 2-room hotel suite. It didn't bother me, but it got out right across to the dining room. The reason I wanted to live there is it's very close to our daughter, who's looking for a way to move down there. They have cottages. I think it fit most of my net income.
April 11, 2014
I visited this facility
I've been to Ventura Place several times. I have two acquaintances who are living there. Everybody who has interviewed me and talked with me has been very pleasant, very nice. I can't say enough in favor of it. It would be definitely my place to choose when I'm ready to go.
They have the 1-bedroom or studio and the 2-bedroom, and then they have cottages. They have card games, and they have the health room with the machines that you can work out on. They take buses for activities away from there.
Costs for Ventura Place
Services and Amenities of Ventura Place
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Cottages
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: Private Dining Room
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Tv Room
- Resident Parking
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
Technology and entertainment
- Cable In Rooms
Activities
- Offsite Activities
- Lectures Discussions
- Wii Sports
- Fitness Room
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
Costs
About Ventura Place
Ventura Place is located in Lubbock, TX, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Ventura Place for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
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