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Hilltop Village Nursing And Rehabilitation Center

1400 Hilltop Circle , Kerrville, TX 78028

(800) 558-0653 (Call a Family Advisor)

2.66

(6 reviews)

Offers Nursing Homes

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Reviews of Hilltop Village Nursing And Rehabilitation Center in Kerrville, Texas

2.66

(6 reviews)

  • Facility

    3.0

  • Staff

    2.3

  • Food

    1.7

  • Activities

    2.0

  • Value

    1.0

Kimio

1

January 14, 2023

I am a friend or relative of a current/past resident

My friend for 65 years, who joined the military with me in 1969 just got moved here from another facility. He smelled really bad, his hair was overgrown and tangled but he was cleanshavened. I'm on his HIPPA list and I asked the head nurse if they would inform me if he passed away. (He is 100+ miles from me.) the head nurse said they could not be bothered with that task. I asked because he doesn't look too good. I'm not satisfied with that answer and will call the Disabled American Veterans organization and others to get some help in this matter.

Red Ass

2

October 12, 2021

I am a friend or relative of a current/past resident

They don’t give showers on a regular basis. The food sucks! They are always short staffed. They right hand doesn’t know what the left hand is doing. Very poor communication with family members and residents.

Provider Response

It is our intent to resolve concerns like this quickly. To help you, we need additional information. If you are willing, please contact us so we may escalate your concerns. Thank you.

Martin

5

March 18, 2021

I am a friend or relative of a current/past resident

My friend was in Hilltop Village Nursing And Rehabilitation Center. It was nice, clean, and airy. He was in a single room. It was kind of small, but it was adequate for a bed and everything. He seemed comfortable there. It's not as fancy as some of the others around here, but it seemed stable. The premises looked to be well kept.

Provider Response

Hello Martin, thank you; we appreciate your feedback! Your recommendation means so much to us. Thank you again for taking the time to let others know about your positive experience. Have a great day!

RR

4

March 14, 2020

I visited this facility

Hilltop Village Nursing and Rehabilitation Center was not as nice looking as the others, but the care was much better. They do nursing home services, and they have a skilled wing. They provide excellent care. However, it's an older facility, so the appearance could use a facelift.

Provider Response

Thank you for your praise and kind comments about our facility. We always strive to provide quality service to every resident and patient, and are pleased to hear that you enjoyed your experience here at Hilltop Village Nursing and Rehabilitation Center!

Herdaughter1

1

December 25, 2017

I am a friend or relative of a current/past resident

My mother died 9 days after being here...supposedly for respite...they didn't give her pills when she was supposed to have them, she came back bloated, she had a bad blister that had busted, she fell the first night and no one called me. She already had heart failure and diabetes which I didn't know when I put her in...but she wasn't bloated nor in bad shape when she went in. If you love someone, don't put them here....she was chilled so couldn't get naked for a bath so she came home smelling of body odor...my mother was a very clean woman and the least they could have done is wash her private area when they changed her diaper. One of the staff told her she could take her pills like always when she went home, but when she was there she would take them the way she wanted mother to take them...all at once so she wouldn't have to do much I guess. I highly recommend you NOT consider this as a caring place...looks nice but I no longer have a mother and I don't say they brought it on but I say they sure didn't do anything to help....why didn't they tend to her when she was so bloated her eyes were like slits?

Mary633054

3

July 13, 2016

I am a friend or relative of a resident

My husband was in Hilltop, but they couldn’t keep him because they didn’t have a lock down area. It was a nice place with the dining room was set up like a restaurant, and a part of it was set up for people who were more impaired.

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Services and Amenities of Hilltop Village Nursing And Rehabilitation Center in Kerrville, Texas

Payment options

  • Payment Options Extra: Private funds, Medicare, Medicaid

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 455628
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Hilltop Village Nursing And Rehabilitation Center in Kerrville, Texas

Hilltop Village Nursing And Rehabilitation Center is a Senior Living provider in Kerrville, Texas that offers residents Nursing Homes services. Contact Hilltop Village Nursing And Rehabilitation Center for more details on services and rates.

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