Capstone Healthcare Estates at Veterans Memorial
1424 Fallbrook Dr,
Houston, Texas 77038
3.8
(6 reviews)
$5,700
19424 MCKAY DR, Humble, TX 77338
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Capstone Healthcare Estates at Veterans Memorial
1424 Fallbrook Dr,
Houston, Texas 77038
3.8
(6 reviews)
$5,700
Pricing not available
3.28
(14 reviews)
Facility
3.6
Staff
3.4
Food
3.3
Activities
3.4
Value
3.0
gg
4
|
January 10, 2024
Great PT/OT. Did everything possible to work with my loved one. Had good communication with nursing which I appreciated. We have been here before. It's not the first time they have returned my loved one to me when I felt so defeated. I appreciate the support and help. I think COVID made it hard, but the protocols seemed good to me which was a relief.
Lisa
1
|
December 28, 2023
I don’t recommend this place to no one. My mom has been here for more than 2 weeks and this place is horrible and bathroom was unclean and a stinking health hazard. The toilet was not flushing for 8 days Multiple work orders were requested according to staff. On the morning of the 8th day it was fixed. There are many occasions when there is no response when you push the call button. My mother has sat in soiled poop for one day for two hours and the next day for three hours. When she would go to therapy they would leave her sitting in her wheelchair for hours unattended. She would ask to put back in her room and they would tell her to tell the nurse and the nurse would say the therapist had to put her back so it would be a back and forth thing until someone would decide who would do it! She would sit there in pain knowing she has dislocated disc in her back. She has a roommate who uses the bedpan so the staff would dump her poop and urine in a toilet that is not working and stinking up the whole room. The toilet was disgusting and poop was also on the toilet seat I’ve complained for a week and no one ever come in fix it or clean up the poop from the toilet until now but it stayed like that for a week which is very unsanitary! This place doesn’t work as a team and there’s lack of communication here as well don’t get me wrong I have met a few really great staff members but what good is that if no one is on the same page and works together as a team and help the elderly here. We had to put a clock in my moms room when she first came in so she’ll know how long it takes to assist her If you decide to put your love one here make sure you put up a clock in their room and keep track of everything.
madsister79
1
|
April 1, 2020
My brother died there in less than 2 weeks because nobody would listen, he had all evidence he had the c virus but nobody would listen to him. Medical personnel never saw him or check him.
moxnix
3
|
January 4, 2020
The hallways are extremely loud and disruptive. There's an extreme need for noise monitors in the hallways. The noise in the hallways is so annoying, as if no one cares. It's a job without respect for the patients. When my loved one became a patient, not a single nurse or aide gave directions for many things, no instructions tions for laundry, bathing. I visited five days in a row; no bathing. No complaining, it goes nowhere. Forget any help, they aren't there to provide care. Their mission certainly is not followed. Nor is there any care many patients.
Ezy
5
|
March 15, 2019
This place goes over and beyond the call of duty. My brother was in this rehab facility and he got the best therapy and the doctors found out he needed stints done, to help the blood flow and that was done before he was allowed to come home. He was sent home with scheduled therapy sessions and is still doing great.
Jennifer610
5
|
December 26, 2018
Park Manor of Humble is undergoing physical renovations/updates and they look great! Their team is friendly and very caring. Patients seem happy and well-cared for. Everyone has a smile on their face when you walk through the door.Very impressed with how everyone is smiling and ready to assist when you walk through the door.
Park Manor of Humble is a Senior Living provider in Humble, Texas that offers residents Nursing Homes services. Contact Park Manor of Humble for more details on services and rates.
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