Stoneybrook Healthcare Center

My step dad just moved into this facility which has new owners as of today. They are re vamping the whole building. The grounds are nicely maintained and the building inside and out is clean. There is faint smell when you walk down the halls but it is a much better facility than others I have visited. The staff including the admissions director, receptionist, dietician, activities director, maintenance men, LVN, and nurses' aid, and social worker are all people I have met. They all have been very nice. The receptionist answers the phone on the first ring when we call to inquire about things. These are all things I like about the place. The room itself is on the smaller side, and it is plain, but we went in and decorated it and will continue to create a home-like environment for my step father. The other place he was in was horrible and had people speaking rudely and disrespectfully to both my mother and their residents. At Stoneybrook, I have found everyone to be quite informative, upfront, and transparent about billing, care, and protocol. This is refreshing and my step dad is happy he is there. It isn't the fanciest of facilities, but what does that matter if it is clean and the staff is caring, polite, and prompt in the care of a loved one?

I recently visited Stoneybrook Healthcare Center because I wanted to place my great grandmother in a nurturing clean safe environment close to me.This center was the first on my list because it was literaly 5 to 10 minutes in walking distance from my apartments on Dunvale. Upon my initial arrival the building looked well maintenance from the street view and even walking up I remember looking at the small court yard with low cut grass and a stone bench in front thinking how nice and peaceful it looked. Once entering the building I did not see any one seated in the lobby area to great me or guard the entry into the building. After waiting 20 minutes, I walked down the hall where I was immediately met with the overwhelming smell of urine to the nurses' station where I waited for the employees to finish their conversation to be rudely greeted by the lady who had a thick accident. At that point I was no longer interested in any services Stoneybrook Healthcare Center had to offer I was fed up and had seen enough. I love my great grandmother very dearly and I felt if they did not even bother to cover up their poor work ethics for me how much worse it would be if I left her there alone.Believe me if you go to visit today I am sure you would find similiar if not the same circumstances.