Copperfield Estates was nice and very comfortable. It felt like home. It was very warm and inviting. The people that worked there that I met were very professional. We looked at three different rooms. I liked all the rooms that we visited. They felt like home and it was very comfortable, very similar to what my parents have currently. They're more like a small apartment with a small kitchenette. It's very clean and very nice. They have different people come and do bingo, they have movie nights, and on the second floor, they have a place where they do physical therapy. It seems like they have lots of activities. It's easy enough to visit. We saw the exercise room, that was good, and they have a kitchen downstairs where you can cook your own meals if you'd like to. If you had somebody special, they had a private room in the cafeteria in case you wanted to dine privately, maybe if you had family come over or what have you. They provide three meals a day.
Copperfield Estates
Offers Independent Living
43 Reviews
16820 West Rd, Houston, TX 77095
Call
(800) 385-2527
Reviews of Copperfield Estates
Independent Living Reviews for Copperfield Estates
April 15, 2022
I visited this facility
January 27, 2022
I visited this facility
Copperfield Estates has good proximity to Houston, but it's just too far for me to go visit and help my mom with the needs that she needed. It was clean. The staff there was nice. I only saw one room, and it was OK. It was like a studio apartment. It was a little old. The paint could have been done a little bit better. They were doing repairs, but it still seemed kind of dated. They're not like the newer apartments or anything like that. The facility itself, like the dining room and everything like that, was very nicely done.
October 21, 2021
I visited this facility
I toured Copperfield Estates and the people were very nice. I liked the fact that even though it's an independent living, they take care and handle the people from the beginning to all their needs without having to relocate. The person who gave us the tour was also great and they were very easy to work with.
The rooms were fine. I think they had bingo and different things going on too. They said that they took their people on a cruise at one time, so that was pretty nice. The place was very clean and they were very professional. I have no complaints with Copperfield Estates. We were considering them very strongly.
September 23, 2021
I am/was a resident of this facility
If you are looking for a place don’t stop here. Keep looking. It’s good until you actually live here. No security at all and a bunch of lies!! Everything changes when you live here. Can’t wait to leave.
Provider Response
Hello, thank you for taking the time to rate and review our community. We regret to hear that you were not completely satisfied with your experience at Copperfield Estates. We take the safety and security of our residents seriously. We would like the opportunity to discuss your concerns further. Please contact the local team directly, they would be happy to speak with you. Thank you
August 11, 2021
I am/was a resident of this facility
Everything is great from staff on down to meals and activities. I would like to go out more, but I understand about Covid.
August 11, 2021
I am/was a resident of this facility
Once a week, I get my bed changed, bathroom cleaned, dusted and floor vacuumed. My food is brought to my room 3 times a day. In the afternoon, at 2:30 there is a snack tray out with drinks provided. The servers are very friendly and if we ask them for anything, they try to get it if possible.
August 06, 2021
I visited this facility
I went to Copperfield Estates. I didn't like it, I found it to be very dated, I didn't think the dining room was very inviting, it didn't look homely or clean. The rooms themselves were nice, they're small which is expected, but the whole outlay wasn't meant for us. If I was old, I would not go there, this was too senior for me.
Provider Response
Hello and thank you for taking the time to review Copperfield Estates. One of our biggest focus is safety and cleanliness and our housekeeping team clean the common areas often. Although it may not be our community, we hope you find a place that suits your needs. Have a great day!
June 22, 2021
I visited this facility
We visited Copperfield Estates, which was built and arranged with its sister community that we've also been to. The people there were extremely nice. We liked the apartment that we looked at. It was very nice. The dining room was pretty much set up like where I am now. I didn't think it was quite as pretty. We ate there, and it was also very nice food. I'm always very particular about food.
They had an extremely nice staff, and the people there were very nice. When we ate there, some of them got up from their tables and introduced themselves. When I looked around the dining room, everyone was smiling and talking. Everyone seemed to be very happy, which means a lot. The staff was very friendly. It was a very clean and beautiful place. The person who helped us out during the tour was very nice, though she's not there anymore.
February 01, 2021
I visited this facility
We visited Copperfield Estates. The tour was nice, but I didn't want to stay there too long because of the quarantine. I wanted to be safe and I wanted to keep others safe. It was short, but it was very nice, very detailed, and very informative. The people were very nice. I was able to see the sitting area, the dining area, and the common area. I was also able to see one of the apartments. The facility was very clean. It is an older community, but it is still inviting and well maintained.
January 19, 2021
I visited this facility
I did a physical tour of Copperfield Estates. I loved the concept and the staff was great, but I was concerned the fact that it was not gated. It needed updating, but mostly the staff was friendly and they seemed to be well-organized. I just thought it needed a lot more updating and I didn't like the fact that there was not a gate. It's an open property.
It was just a big open space. They told me that they had meals there, activities, and a huge common room, but I didn't get to see that. I met the chef and the staff was wonderful. When you walk in the door, it's kind of confusing. You're just sort of lost and that's maybe because they were cleaning that day or that's the way they do after meals, with this wide open space. When I went into the apartments, that the marketing director showed me, it just showed that it needs a lot of updating.
November 19, 2020
I am/was a resident of this facility
Can always relay on people working here to give 100% help about anything I ask them.
November 19, 2020
I am/was a resident of this facility
Great activities. Friendly staff, very attentive.
November 17, 2020
I am/was a resident of this facility
Everything here is great. The food is wonderful. The games keep us busy.
October 07, 2020
I visited this facility
Copperfield Estates is a place that we can afford, and it's close to my brother. It was pretty easy to get around. The apartments were very nice. It was very clean, and it looked very well-kept. The staff seemed very nice and very helpful. Due to Covid, their dining room is closed, but they said that they bring menus to the residents. They can select their meals every morning, and their meals are brought to them. They've got laundry facility, hair salon, and activity rooms. It's a step-up for my mother from where she is living now.
January 31, 2020
I visited this facility
Copperfield Estates was good. I had lunch with two delightful women, and we got to talk about the different activities there. The 1-bedroom apartment was nice, and it had a full kitchen with oven, microwave, and drawers. They had a library and a place to work out. The staff was good. The food was good. The building was nice.
August 20, 2019
I visited this facility
Copperfield Estates was a nice facility, but it did not have a kitchen inside the apartment, and that was a no-go for my brother. The staff was excellent, and the dining area was fine. The rooms were very well-kept, very organized, and seemed to be well equipped. They had two separate entertainment areas with cards, TV, and a pool table in one location.
July 29, 2019
I am a friend or relative of a current/past resident
My dad had a hard time with the meal situation. I was told different times of the meals begin served and the literature on the place would give even a different time. If you were not at a table when the server came around you did not get served. They had around 40 tables and 2 servers that came around and did 2 tables at a time to take your order, go to the kitchen, get your order, server your order before they would move on to the next 2 tables. This would frustrated my dad. So if you want consistency on getting your meal you need to look somewhere else. I ate with my dad several times through out his stay. I got frustrated with the way they would serve their meals. 8:00 breakfast, 12:30 Dinner and 5:00 Supper. The overall place was nice.
Provider Response
Hello, we are disappointed if there was any miscommunication about meal times. We have set times meals start to ensure prompt service and quality food. If you are willing to give us another chance, please reach out to us to speak to our manager directly.
June 20, 2019
I visited this facility
Copperfield Estates was nice. The apartments were very roomy and nice. They had exercise, Bingo, puzzles, book reading, movie nights, pool table, and games. The staff was kind and very understanding. They have a game room and a movie room. It was clean. They had a beauty shop where the people can get their hair done. The food was excellent.
December 10, 2018
I am a friend or relative of a current/past resident
My mom has been in Copperfield Estates for a month now. It's clean and nice, and the staff is efficient. The food and dining room are nice, and my mom likes it. They have a library.
June 26, 2018
I visited this facility
We liked Copperfield Estates. It was very nice and open. The dining room area is very nice, there's an elevator, and it was a quiet place. The staff was very friendly and knowledgeable, they took us on a tour, and it was very informative. They have a bus to take the seniors to outings or to the store. You can also have a car there and they also have a little gym. It is a very nice place.
December 16, 2017
I visited this facility
I like that Copperfield Estates is a small community. I like the size of the apartments. They showed me a 1-bedroom. They didn't have tons of activities, but there was movie time happening when I was there.
May 06, 2017
I visited this facility
I visited Copperfield Estates. Their landscape was very nice, and the person who greeted me was extremely nice. It was a nice setup. Everything was pleasing to us, but it was too far for us. They have breakfast, lunch, dinner, and snacks. They have activities like arts and crafts, and they even go on little shopping trips from time to time. They have a shuttle that would take us to our doctors’ appointments, but we would have to let them know ahead of time. We looked at a 1-bedroom and a 2-bedroom, and the 1-bedroom was fine, but I prefer to have a 2-bedroom. I think it would be a great place for a couple to live.
April 25, 2017
I visited this facility
Copperfield Estates was beautiful and really nice, but my sister-in-law has to have more care than what they could offer. The room was spotless and very nice, but they said that they could not change her diapers. You have to be on your own to live there. We saw the activities room. They were making some kind of decoration and had a room just for that. They had a library where they could go and read. The residents were sitting down in a little lobby area and looked very happy.
April 25, 2017
I visited this facility
Copperfield Estates was well-kept and looked like a comfortable place to live. They had games, like cards and bingo. The staff was very friendly and very helpful. They had transportation, so they had the ability to get you to your appointments if necessary.
April 18, 2017
I visited this facility
Copperfield Estates was great. The seniors gathered together in the common room. I had a good tour. The staff showed me pretty much everything and seemed to be caring and very nice. Their apartments were beautiful and spacious. It had a great view when you opened up the patio; you could see the outside, and it was beautiful.
March 06, 2017
I am a friend or relative of a current/past resident
We have selected Copperfield Estates for my mom. The place is nice and clean, and her room is more than adequate. The meals are above average, and the staff seems friendly. They could use more elevators.
January 06, 2017
I visited this facility
Copperfield Estates is a more enclosed, smaller community, and the rooms that my mom could afford were too small. There weren't as many amenities; they didn't have a pool. The dining hall was accessible. You ate whatever you wanted, however much you wanted. It had the feeling of a group home.
July 12, 2016
Other
Run, don't walk from this company. I made 1 phone call yesterday to ask a few questions, and now less than 24 hours later I've received 2 sales phone calls, 1 sales text and 1 sales email. It's like working with a used car salesman! All high pressure sales tactics. The facility can't be great if they are this aggressive with trying to get you to place a loved one there.
Provider Response
Hi Kim, thank you so much for reaching out and providing us your honest feedback. I'd like to apologize that our communication and your experience with us has been anything less than helpful or an absolute pleasure. We strive to be informative, helpful and personable in our communications and interactions with residents & their families, but in the same breath, acknowledge we may at times fall short of accomplishing that goal. I want to extend our sincere apologies to you this was your experience with us this time around. We certainly understand how you may feel. If you're ever open to giving us another chance, we'd love the opportunity to try and make it right. Again, please accept our sincere apologies for having missed the mark this time around -- and a sincere thank you as well for taking the time to share your feedback.
June 28, 2016
I am a friend or relative of a resident
I had a brother-in-law at Cooperfield Estates for a little over a year, and I was really impressed with them. They served 20 meals a week, had laundry, and had a maid who came in once a week to clean for him at no extra cost. They had hairdressers and barbers came once a week if they wanted to have their hair done and a nice, big cafeteria. We ate with him a couple of times. I liked the food. It was nice, as far as I was concerned. They had an activity director. They would take them out in a van one or two days a week to go shopping, get groceries, or go to a doctor’s appointment. If they wanted to participate, they had activities on-site, like dancing, in two different activity rooms with big TVs and books. They had a nice library, too.
June 10, 2016
I visited this facility
We visited Copperfield Estates a couple of times. At first, we were kind of interested, and then my wife was a little anxious on it. They showed us a two-bedroom, which was very nice, that had windows on both sides because it was on a corner and had a lot of light in it. For some reason or another, we were talked into signing a lease agreement and that was the worst mistake we’ve ever made in our lives. It’s not that they tricked us or anything as we did it ourselves, but we haven’t moved in. It was too far to walk to the dining room area. My wife had to go to the doctor the next day because of her knee; she had shots in her knee because it was almost half a mile to walk. We told them she can’t do that walking and so forth, but because we’ve signed the agreement, they said that we’re going to pay for it plus an initiation fee. That’s the weirdest thing I’ve heard in my life, but we signed it and we’re paying for it. We can’t afford that, but they don’t care. I wouldn’t stay there if they paid me to stay there. I didn’t realize people did things like that, especially to older people. They had a game room where they play checkers. I don’t do that and my wife doesn’t do board games or stuff like that. That’s the way they were in Copperfield. We could not rate them because we had such a bad feeling about them. I’m sure the people who live there and probably didn’t have to sign leases like that are very happy with what they’re doing. If they hadn’t done that to us, I might rate them quite high.
Provider Response
Hi Anonymous038036, we appreciate you taking the time to respond. The staff at Copperfield Estates take our reviews very seriously, and would like very much the opportunity to follow up with you to learn more about this and your experience in greater detail. Can you give our Resident Relations team a call at (800) 370-8331? We would really like to get in touch with you regarding this matter - thank you!!
March 30, 2016
I am a friend or relative of a resident
We found Copperfield Estates for my sister. They have studios, one-bedroom, and two-bedroom apartments. It doesn’t offer anything medical, so if you need medical, you have to hire that on top of everything else. The facility is very nice, though, with nice staff and excellent food. They have bingo, movies, card games, and lots of activities happening four or five times a day.
February 21, 2016
I visited this facility
I visited Copperfield Estates. I was impressed with the cleanliness and the attitude of the staff. I really liked that. The rooms were very clean and nice. The dining area was set up nice, and the food was very good.
September 26, 2015
I visited this facility
I visited Copperfield Estates. I could get a studio there that did not have a kitchen, but it was more than what I am paying now. To get a 1-bedroom was way out of my price range and it still didn't have a kitchen. I liked the girl there that I talked to. The main dining room was very nice, very well kept and very clean. The rooms were very clean and nice too.
July 15, 2015
I visited this facility
Copperfield Estates was really nice. The way that it was set up and everything was just nice. All I can say are good things about them. They were very friendly. It was really nice and clean, and it smelled good. I was really impressed with it.
April 27, 2015
I visited this facility
Copperfield Estates is like a cruise ship that isn't going anywhere. It's very well organized, clean, and well run. It has a pool table. We found it to be fairly expensive, but it's a really nice place.
October 24, 2014
I am/was a resident of this facility
I have lived in Copperfield Estates since June or July. I chose it because of location, and the overall ambience of the place was good enough as a whole. They have Bingo, exercise, and Wii games.
June 17, 2014
I am a friend or relative of a resident
My parent is in Copperfield Estates. It is top of the line. I like the cleanliness and overall appearance of the place. Everything is immaculate and beautiful. The staff is very good, and they have excellent food.
June 15, 2014
I visited this facility
Copperfield Estates is very accommodating. We had a nice lunch but nobody ever followed up with us. We kept thinking we could hear from the salesperson and nobody ever called us back. The staff is fine. The rooms are depressing; we were looking at a 1-bedroom. I thought the food was better than OK. The dining facilities are nice enough. The activities don't look very inviting. They’re mostly sedentary like bridge.
It reminded me of a college dorm. There’s nothing outside going on. People like sitting outside in the sunshine or taking a walk. It looked like an institution to me. They would have to do a complete renovation of the rooms and have some facilities like some gazebos for people to sit around in outside. I talked with several residents; they were mostly women, and they were friendly enough, because they were all curious about why my sister and I were there. They were well enough, dressed casually but pretty nice.
November 27, 2013
I visited this facility
We spent three hours at Copperfield Estates which is a senior retirement and it's an excellent facility. The grounds were nice, well kept, and clean. We ate there and the food was good. The staff was great. The residents were nice and everybody was friendly. Their activities were what they said their activities were. Rooms were nice; they had one bedrooms and studios.
November 21, 2013
I am a friend or relative of a resident
Copperfield Estates was beautiful and they want my mother there. We ate there and the food was good. There were a lot of activities and we spent three hours there. The rooms were fabulous.
July 25, 2013
I am a friend or relative of a resident
I choose Copperfield Estates for my mom. The place is close to me and it's a fabulous facility. It seems like the staff is very professional. We were very impressed with them. We liked the space the facility has, the three meals a day. She loves her room. She loves the security and the fact that the managers lived there on the premises, next to her room, and that really is a huge, huge, huge plus.
June 12, 2013
I visited this facility
I thought Copperfield was a very new place, very nice. The staff was really outstanding. We didn't eat the food, but we were there at mealtime and it looked very good. The only worry we had was because my in-laws were eighty nine and ninety years old, I think they were a little bit concerned about having to ride an elevator. The other thing was their rooms were way too small and that was my main concern. So far, those were the only negatives. I don't know if we're going to use them or not, but it is top two on our list.
July 28, 2011
I visited this facility
This is an assisted living facility that I have visited. I take a group of students as volunteers. The staff here are knowledgeable and friendly. You can tell that they really enjoy working there. The residents there seemed well taken care of and happy. The facility is clean and looks new. I think the building is only a few years old. The only negative comment that I have about this is that the building is very close to West Road, which is a main road.
Costs for Copperfield Estates
Services and Amenities of Copperfield Estates
Costs
- Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
- Independent Living Starting At: $2115/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Private Dining Room, Resident Kitchen
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator
Cleaning services
- Laundry For Linens
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Technology Extra: Business Center, Wi Fi In Common Areas
Activities
- Offsite Activities
- Fitness Room
- Activities Extra: Billiard Lounge, Game Room, Activity Room
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
- Pets: Most Pets Allowed
About Copperfield Estates
Copperfield Estates is located in Houston, TX, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Copperfield Estates for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
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