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Retama Manor Nursing Center/harlingen

820 CAMELOT, Harlingen, TX 78550

(800) 558-0653 (Call a Family Advisor)

4.16

(6 reviews)

Offers Nursing Homes

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Reviews of Retama Manor Nursing Center/harlingen in Harlingen, Texas

4.16

(6 reviews)

  • Facility

    3.8

  • Staff

    4.5

  • Food

    3.3

  • Activities

    4.0

  • Value

    3.3

patient son

2

April 11, 2022

I am a friend or relative of a current/past resident

My mom was there and wound care was not good. The food was bad and there were roaches

Provider Response

We are disappointed that we did not provide you with a good experience. Thank you for taking the time to let us know. We want every patient to have a good experience. Feel free to contact us to discuss your concerns further.

Barbara

5

January 18, 2022

I am a friend or relative of a current/past resident

My husband is in rehab at Retama Manor Nursing Center/Harlingen. He recovered there twice from bouts with pneumonia after we chose it. They have just been outstanding with the rehab department. The nursing staff members are really quick to answer. They'll do anything to make you happy. If you don't like the meal, they'll go back and bring another meal. So, we've had a wonderful experience. He's in a double room, but he's been by himself the whole time that he's been there. They are really careful and try to keep them by themselves, because they kind of prefer privacy. It's a large room that has two beds, two TVs, a closet, a dresser, and double bed tables. They do have activities, but my husband is not one to participate. I know they have bingo, movies on their big TV screen, and tables for them to play cards or do whatever they want to do. Most of their food is good. The layout is spread out in every direction. It kind of gives you less noise. It's pretty quiet. It's not high, but it's way out of our pocket range.

Provider Response

Barbara, we're happy to hear you and your husband have had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let others know. Have a great day!

Reviewer RC#0613a

3

June 24, 2021

I am a friend or relative of a current/past resident

My husband was in Retama Manor Nursing Center/Harlingen over a year ago for rehab. It was OK. The staff was helpful, and from what I saw, the food was mediocre. It was clean, but at times there was still that nursing home odor. It was a fairly large place, and the wing he was in was more for rehab, so the people weren't there that long. They also had a regular nursing home wing. The grounds were pretty, and both the outside and inside areas were very well kept. Maintenance staff were working and painting here and there. In the room where my husband was, there were a couple of dents in the wall, and they came in and fixed them while he was there, so the maintenance staff seemed to be pretty good. It's on the pricey side and Medicare paid for it, but I ended up paying for a couple of days, which did not make me happy.

Provider Response

Thank you for taking the time to share your feedback. We strive to have a culture of improvement, and feedback like yours helps us shape the way we do things. Please contact us so we can follow up on your concerns. Thank you for your candid feedback.

Walty

5

January 11, 2020

I visited this facility

I was admitted to this facility for rehabilitation after I fell and injured my back. I am doing much better after receiving therapy for 10 consecutive days, therapists were very helpful and got me back to walking and am now able to get in and out of bed on my own. I highly recommend their rehabilitation services. The room was clean and maintained clean throughout my stay. Nurses were professional and responded quickly when assistance was needed. I even liked the food! All staff were very friendly, courteous and efficient. The room I was assigned has a nice tv, cable, landline and a great lift recliner.

Provider Response

Walty, thank you for sharing your positive experience! We always strive to provide quality service to every resident and patient, and are pleased to hear that you enjoyed your experience here at Retama Manor Nursing Center/Harlingen! Take care!

Esai2

5

July 28, 2014

I am a friend or relative of resident

Today is my brother's birthday! I called to wish him a happy birthday. Last year I called also on his birthday. His nurse Norma has been so kind on taking my brother the cordless phone to him. My brother had a stroke and does not speak and is paralyzed. I know that the nurses and staff are busy and sometimes understaffed. May God Bless Norma and the entire staff! Thank you Norma for taking the time to let me sing to my brother! I wish I lived closer!

lisette089

5

October 14, 2011

I am a friend or relative of a resident

While visiting the Retama Manor Nursing Center I noticed that all the nurses were working hard to satisfy the needs of their patients. They do their best to keep their patients busy while they try to tend to every need that each individuals may have. Sometimes I think that the nurses may be too over whelmed that they forget who they are working for, but in this facility the staff really care for their patients. They are very knowledgeable and humble and I am glad that they are the ones treating the loved ones of our community. I am very grateful that they are so helpful when we go and visit and assist us if we need anything. The facility is very clean and there is quite a bit of space that it is not overcrowded and there is room for all of the residents. The building itself is very luxurious and it well deserved for the patients that reside there.

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Services and Amenities of Retama Manor Nursing Center/harlingen in Harlingen, Texas

General

  • Resident Capacity: 128

Medicare

  • Health

    4.0

  • Overall

    4.0

  • Quality

    5.0

  • Staff

    1.0

Medicare Provider Number: 455822
    Ownership Type: For profit - Individual
    Rating Date: 9/1/2023

About Retama Manor Nursing Center/harlingen in Harlingen, Texas

Retama Manor Nursing Center/harlingen is a Senior Living provider in Harlingen, Texas that offers residents Nursing Homes services. Contact Retama Manor Nursing Center/harlingen for more details on services and rates.

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