Whiterock Court

Offers Independent Living

26 Reviews
9215 White Rock Trl, Dallas, TX 75238
Call (800) 385-2527
Whiterock Court (800) 385-2527
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Reviews of Whiterock Court

26 Reviews Write a review
Food
(2 Reviews)
Staff
(6 Reviews)
Facility
(6 Reviews)
Activities
(Not Rated)
Value
(Not Rated)

Independent Living Reviews for Whiterock Court

November 14, 2016

By Suzanne287764

I visited this facility

I went to a happy hour at Whiterock Court. It was OK, but it was unlike the other community. At that time, they had a couple of Western singers there that day that I listened to. It was nice, but the clientele looked really old to me, so I wasn’t that interested. It’s not something that I really wanted to live. The dining area was OK.

October 13, 2016

By Julie144346

I visited this facility

Whiterock Court was a much larger facility. It was a very nice facility. It was clean. The director that we met was very professional.

July 29, 2016

By L.M.

I am a friend or relative of a resident

I know someone from Whiterock Court, so I was able to see the place not as an official visit. The place was fine and clean. My friend’s apartment was fine. I was able to eat there, and the food was good. Their dining room looked nice.

May 10, 2016

By MarkLSMWN

I visited this facility

Whiterock Court is very nice, very clean, well decorated, and well laid out. It is just a nice facility. The room is a one-bedroom, which is what we want. There is a small kitchenette. They have nice program with things going on all of the time.

April 25, 2016

By Richard123660350

I visited this facility

Whiterock Court was nice, but they lied on the price. When the chef says you can't have so much food, why would I want to go there? There are two garbage bins on the right side, and parking on the other side. They could put in two elevators, not just one.

Provider Response

Hello Richard123660350, My name is Katie, and I'd like to thank you for reaching out and sharing your experiences with us! We are concerned around your comments about pricing, and hope you won't hesitate to reach out to our Resident Relations team any time to share more about this, and any other comments or pieces of feedback you may wish to share. We can be reached by phone at 800-370-8331, or email at resident.relations@holidaytouch.com. We wish you the best of luck in your search for senior housing, and look forward to hearing from you soon! Thank you once again for coming out to visit, and please take good care!

March 08, 2016

By Claudia21

I visited this facility

I was at Whiterock and spoke with a nice gentleman who was there. The place was quite nice in a wooded area. I saw their dining area, and everything looked very comfortable, very clean, and hygienic. I did not see any security people, but the place looked very secure and nice; it has to be secure because it’s not easy to get to.

June 28, 2015

By John109511850

I visited this facility

I went to visit Whiterock Court. I had lunch with them, and it was very good. The facilities were very clean, very nice, very appropriate, and very inviting. The people I met were welcoming and friendly. They impressed me very much. I think they were very good. I would recommend it to anybody.

January 24, 2015

By Caring104982650

I am a friend or relative of a resident

My son is living in Whiterock Court now. Whiterock Court is very good. I would give you an excellent recommendation for it. Everything there is very good. The food is good. The people who look after you are good. The maid service is good. The entire organization is good. I would recommend it highly.

April 29, 2014

By Caring81658350

I am a friend or relative of a resident

My dad was at Whiterock Court for two weeks. They told us that they give transportation from their facility to anywhere within the 10 mile radius. They said they have buses capable of transporting my dad, but they didn?t. The quality of food went down tremendously because I believe they lost their chef. There is no mention of breakfast starting at 8 to 9, but he had to be in a full dress attire. If you go down in your pajamas or sweat pants, the staff would tell you to go up and change or you would not be allowed to have meals. I think it could be more helpful if they could be more transparent about what they can truly offer for a resident.

Provider Response

Hello, thank you for taking the time to rate and review our community. We regret to hear of your experience and are confident this does not represent our community as a whole. Our dining programs had gone through a complete overhaul and receives very positive feedback from residents. We appreciate you sharing your feedback and thoughts on our community and hope to get a second chance to show you how great our leadership is. Thank you

April 29, 2014

By Caring52100450

I visited this facility

We really enjoyed our visit at White Rock Court with my son. The people we talked to were very nice. I'm so disabled I have to walk with a walker, so I'm not going to be doing much activity, like exercising. I'm 81 years old. The apartments that I've seen were pretty large. We like a large apartment, too. There were two floors and I like that it's big enough. It all looked very nice. We were very much impressed.

January 31, 2014

By Ted3

I visited this facility

I'm moving into Whiterock Court by the end of the month. It's closer to my family. It was a little high, but it was lower than some of the other places I looked at. I dealt with one person who was very helpful. I could tell that all the people who waited in the dining area were very friendly, kind and helpful. They serve 3 meals a day, have exercise classes, library, and good transportation provision to doctors and stores. There are lot of interaction among the residents playing bridge, and dominoes. I like everything that I was exposed to. They were very kind.

January 30, 2014

By Caring9512850

I am a friend or relative of a resident

I had my brother spent a week with me in Whiterock and it wasn't appropriate for him. That's more of a retirement center and what he needed was a nursing home really. The person that talked to us about using the facility for him assured me that they could take care of all his needs. She also insisted that one of us stayed with him for a week until he got adjusted. The facility was very nice and very clean, the people were very friendly, and the food was wonderful, but they had no other services. My brother had a nurse that come into the home and we did get that service started during the week I was there, but I still had to help him bathe, help him eat, etc. He fell in the lunch room once and they had to call the fire department to get him up. It was a total nightmare. I really felt like they knew that he couldn't manage there, but we're so enthusiastic about having him there and the services they could provide that we decided to give it a try. However, after a week, I knew he couldn?t manage on his own. It was a very nice facility for a retired person that had no disability of any kind. I would even like to live there myself under those conditions but it was totally inappropriate for my brother. Once I talked to the manager and told him how inappropriate I thought it was and he agreed because he had seen the fall in the dining hall, they did return all the money, which is a plus. Regarding accommodations, my brother had a one-bedroom and he had his own bath. It also had a very small kitchen. There was no stove but there was a microwave and a living room area that was a continuation of the kitchen area. They said that they will provide furniture until we're sure that we're going to stay and they brought in a bed. I'm about 5 feet tall and I would say this bed had at least 3-1/2 to 4 feet tall mattress. I had to really work to get on the bed. He is short as I am, so I said that he can' do this. So they brought in a folding bed with a very thin mattress that was not appropriate but he slept on it for a week. As for their food, it was really good. They did have a nice variety. There were three meals a day and the service was wonderful. It was like being in an upscale restaurant. However, when he fell, I had to bring the food up to his room. For activities, during that week, I was aware of very little in the way of a program. They announced every morning that there was exercise in a room. However, they just came in and put on a video and then you just follow along. They had a program where someone was playing a piano and a group was singing along to kind of old-fashioned songs. Those were the only things I saw in the way of entertainment.

Provider Response

Hello, thank you for your review. We appreciate you taking the time to share about your experience with our community. While we may not have ended up being a good fit for your brother at this time, we greatly appreciate the kind words about our community. Thank you

November 28, 2013

By Caring73933550

I visited this facility

Whiterock Court was really nice and I enjoyed the surroundings. The apartments were really nice. The staff that I met were friendly, but the residents weren’t in my energy level. It was more than assisted living rather than a retirement community and I don’t need assisted living.

October 24, 2013

By Debbie49

I visited this facility

Whiterock Court was a very nice and clean facility. I liked that its location was more in a residential neighborhood and had lots of big trees around. It seemed really peaceful and quiet. The staff spent a lot of time with me, answering all my questions and showing me around. I ate lunch there and there I saw that the residents seemed to be very happy and enjoying themselves. They were talking with each other and interacting. The staff went around and talked to the residents. The food was good and you had a couple other options also if there was something you didn't like. The dining area was very cheerful and well-maintained. The tables were set very nicely with nice silverware and plates.

September 23, 2013

By Anne27

I am a friend or relative of a resident

Mom is now at Whiterock Court and it is a regular retirement Center. She sings in the choir and is a member of their coral. They do concert and other activities. They do take them out to eat with their bus and my mother enjoys that, but their bus is not a handicap accessible bus. Considering almost half of their residents are on walkers or scooters they should have made some provisions. She needs a little extra help so we are looking into a lady coming in and helping her.

August 14, 2013

By Caring67370650

I am a friend or relative of a resident

The total price includes three meals a day. These three meals are fixed from scratch by a chef so it's better than other institutional food. If you use their linen, they wash the linen once a week. They do light housekeeping as well including vacuuming and cleaning the bathroom. They also furnish toilet tissue. The electricity is included in the price as well as the water, trash and basic cable. As far as I know, everything has been top notch from the managers all the way to the servers. Everyone I've heard anything about has been very helpful.

July 11, 2013

By caring4219

I am/was a resident of this facility

I've been living in Whiterock for several months. It's real nice and the people are very nice and professional. They serve three meals a day and my apartment is cleaned every week. We have physical exercises in the exercise rooms and places where they play domino and bridge, and we can use the computer. I also have a balcony outside my room so I can sit outside. There are sidewalks for walking and the premises are very pretty and they look like a park.

June 13, 2012

By commercesd

I visited this facility

The Whiterock Court assisted living facility in the Dallas region was one of the places we saw while looking in the area for my brother's friend. The property is located very near the lovely White Rock Lake. We really thought the stately building had a quaint motor inn feel to it. The trees and surrounding hills were quite picturesque. The grounds exterior was designed like a hotel or resort, with many nice areas to enjoy outdoors. The lobby was clean and fresh with very nice staff to greet us. The dining room was quite nice, with plenty of space under expansive ceilings. The meal menus all had healthy food options for all kinds of diets. The food we saw looked and smelled delicious. Healthy snacks are offered all day and into the evening, as well as whenever residents request them. Their library was impressive, with many good books and games. They also offer Internet access. The fitness center had well maintained equipment and ample rooms, including daily classes. Residents may also safely navigate the lovely grounds with adequate supervision as necessary. The living spaces were generous, with several different floor plans to choose from. Each unit included kitchens, plenty of closet space, nice sized bedrooms and the screened balconies were a nice added touch, so that residents could go outside any time they liked, which the mild Dallas weather usually permits. Since it is very close to the city, it is convenient to the best parts of the urban environment, such as book events and readings and the arts, for museums, galleries, film and theater. This is a well designed and full service senior community with attentive staff and plenty of interesting things to do, with kind and caring staff to assist as necessary.
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Costs for Whiterock Court

Cost of Independent Living

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Starting Price

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Services and Amenities of Whiterock Court

Costs

  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $1919/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room, Resident Kitchen

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator, Parking: Covered

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Business Center, Wi Fi In Common Areas

Activities

  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Game Room, Activity Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

General

  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About Whiterock Court

Whiterock Court is located in Dallas, TX, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Whiterock Court for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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Whiterock Court


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