Signature Pointe

Offers Assisted Living, Nursing Homes, and Memory Care

13 Reviews
14655 Preston Road, Dallas, TX 75254
Call (800) 385-2527
Signature Pointe (800) 385-2527

Reviews of Signature Pointe

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Assisted Living Reviews for Signature Pointe

March 15, 2014

By Caring64084950

I am a friend or relative of a resident

Signature Pointe was three miles from my house, so it was really close to me. It’s a nice place. My friend broke his hip and went into the rehab facility before he moved into their secure ward. They’re very nice. I really like the staff. Their whole second floor is for the Alzheimer’s patients. They’re very specialized when it comes to the memory care unit.

June 18, 2013

By Concerned son2

I am a friend or relative of resident

My mother fell and injured her head. She and I were told that this place was the best to recover. The staff is disorganized, hurried and appears to be disgruntled. I noticed pieces of toilet paper on the floor along with a toothpick. I took a pic of this and the next 3days they never were cleaned up. I wrote my initials on the label on the bed sheet and the sheets had not been removed for 3days. Then I was called and told my mom was "ok", they woke my mom at 4am to start a "line". Not knowing what a "line" was, I asked "why would you need to administer any of her medicines into her veins, she only takes two pills! The nurse was starting to give my mom SOMEONE ELSE'S medicine into a "line" in her hand!!!!

February 04, 2013

By Mike a Favorite Nephew

I am a friend or relative of resident

My Aunt was on the 4th floor in the Advanced Nursing Care part of the Facility, not a permanent resident. We had issues with the nursing staff not answering the alert signal, sometimes for 30 minutes. (the room was right next to the nurse's station) They would not come to help her to the bedside potty, and several times would leave her sitting alone on it - totally against the law due to possible injury from falls. We spoke with the Head Nurse who briefed the staff (we heard her) but the staff ignored her. We spoke with the Social Worker, the Head of Staff, and Tried to catch the director. We finally gave up and are having her moved to another facility due to the absence of attentiveness by the nursing staff and the fact we had communicated many concerns with several levels of supervision/management with no results. When we asked if she had been given any of her particular medications, the standard answer was "we don't know". Is it time for more Tylenol to help her fever, "we don't know". When someone comes from a hospital to their facility, you would think that they would take medicating more seriously. When we moved her, the room temperature was over 84 degrees. We also noted Picketers out front with signs saying that "they killed my mother". Like a previous review from 2 years ago stated - This Is Disconcerting. This may be a good place to live due to the furnishings and good food, but it is DEFINITELY NOT a place I would recommend for recovering from a hospital stay.

October 20, 2011

By Michael F.

I visited this facility

Signature Pointe was very nice... and it had an awesome view of the park as well. Guests here were very independent, and were able to go walking on their own when they wanted to through the park. If they asked for someone to go with them, it could be arranged as well. That, I like. Freedom with the option of assistance... If I were a client of an elderly caregiving facility, this is what I would like. This is nothing like the stereotypical nursing home facility... this is a more like an apartment for the elderly, where the apartment manager is on call for you 24/7. I would definitely recommend this to anyone in the Dallas area looking for assistance for their elderly family member.

September 09, 2011

By acstewart

I am a friend or relative of a resident

My stepdad's mother lived at this facility for a period of time. The facility was nice. The grounds were well kept. I did not have much interaction with the staff - the facility seemed to be geared towards residents that were mostly capable of somewhat independent living. Her room was nice - I would describe it as a studio apartment - a one bedroom with a small kitchen and a bathroom. Our family personally did not have any bad experiences with this facility. However, she ultimately needed a different type of care in a different environment. The only one thing that I would mention that was a little bit worrisome - one time when we went to visit, there were family members outside picketing/demonstrating with signs claiming that the facility was negligent in the care of their relative. I did not have any details regarding the particulars of their situation. However, it was still disconcerting to see.
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Nursing Home Reviews for Signature Pointe

Services and Amenities of Signature Pointe


  • All Inclusive Rent

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking
  • Security Gate

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes
  • Pharma


  • Offsite Activities
  • Religious Services

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Diabetic
  • Low Fat
  • Low Salt
  • Renal


  • English
  • Spanish


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 675757
  • Ownership Type: For Profit Corporation
  • Date Certified: 08/01/2019


  • Resident Capacity: 195
  • Respite Care
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy

Types of care

  • Meal Preparation

Training Areas

  • Memory Care Training

About Signature Pointe

Signature Pointe is a senior living provider in Dallas, Texas that offers residents Assisted Living, Nursing Homes, and Memory Care. Contact Signature Pointe for more details on services and rates.

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