Brookdale Preston

Offers Assisted Living and Memory Care

21 Reviews
12400 Preston Road, Dallas, TX 75230
Call (800) 385-2527
Brookdale Preston (800) 385-2527

Reviews of Brookdale Preston

21 Reviews Write a review

Assisted Living Reviews for Brookdale Preston

February 26, 2015

By Caring102035850

I visited this facility

Brookdale was very nice. I liked it. It was fine, and nothing was wrong with it. I would use it if my mom was interested; however, our situation changed. They had excellent service.

February 11, 2015

By Carol84831750

I am a friend or relative of a resident

My mother's room was nice at Brookdale Preston. They were not very quick to do repairs when things were broken, and I did not appreciate that. The food looked better than what my mother said it tasted, but they always went to a lot of trouble with their meals. I hadn't tried them, but they were very nutritious, full meals. They had a lot of activities.

August 26, 2014

By Jack25

I am a friend or relative of a resident

We chose the Emeritus at Preston because of its location, the facility condition, and the people working there. The staff is excellent. They are very professional and polite and they really care for our needs. They are always very attentive to everything. The room is pretty spacious for just one person. My grandfather said the food is excellent and he loves it there. The dining room is very nicely set up and it looks like a banquet hall. They have an activity director who kind of brings in new stuff every day, so there are a lot of opportunities for activity. I like the fact that everything is provided and taken care of -- basically full service, like a hotel.

July 26, 2014

By Caring84940850

I am/was a resident of this facility

We moved in once to Emeritus at Preston. It was very good. The people and the room were nice. They were helpful too. It was a really nice place.

November 23, 2013

By Jan21

I visited this facility

Emeritus at Preston did have a good environment. There were trees all around. They also have a big dining room. The residents there seemed happy and this facility has activities for them. They really try to get them involved in things. They even had a little memory class going on at the time of my visit. It appeared to be a very caring place and that's my impression; however, I just didn't think it was the right facility for my parents at the moment.

October 30, 2013

By GrandmaBerry

I am a friend or relative of a resident

My parents moved last April at Emeritus at Preston. We chose this facility because they were able to provide the accommodation that my parents wanted. They wanted a two-room apartment with two bath and they were one of the few facilities who could provide that. It's a smaller place and a little more personal. Their rooms are nice and clean. There are no kitchens in any room. They do have a half refrigerator with no freezer and there is a microwave that must be provided by the facility. There are no other electrical appliances allowed for safety reasons. They don't allow any throw rugs on the floor because they can contribute to falls. They take pictures at dinner, they dance to the music, and everybody seems to have a pretty good time. They have a nice activity room with a full kitchen. They have a lot of outings with a bus coming there. They have a regular driver and they post the outings. They have a calendar for the whole month and then the post individual ones so that people can sign up for it. They also do shopping. My mother is blind, in a wheelchair and has Parkinson's, but there is always somebody that goes with her and helps her. She gets personal attention. The staff is very accommodating. The front desk staff and the dining staff are very nice.

October 18, 2013

By Frank16

I visited this facility

Emeritus at Preston was a marvelous place and the staff was great. I went on a rainy day and they just went out of their way. I liked the room they had there. It had a nice bedroom and a nice sitting area, plenty of closet space and a microwave oven. It was pretty roomy.

September 24, 2013

By David44

I visited this facility

Emeritus at Preston is a well-maintained facility. It is clean, spacious and laid out well. The rooms that we saw had been refurbished and re-painted for their new occupants.

August 15, 2013

By Bill25

I visited this facility

At Emeritus at Preston, their facilities were great and above everything else. I also visited this place for my wife. Their apartments were outstanding and above the norm. They had several different but very good floor plans to choose from. The staff was very active. Regarding activities, there was a lot of going on in this place. They played a lot of games and it seemed that they had activities every hour. The only problem I had with Emeritus was the location. It was too far away from where I was at.

June 02, 2013

By mike angel

I am a friend or relative of resident

I have a friend who lives at this community. Everytime I speak with her she is so happy she decided to move to this property. All she talks about is how her life has completly changed since moving to this community. She has made so many friends and her dog is loved by all the staff and residents. Every time I visit her she is always participating in some sort of activity. Im so happy that she has found a loving place she can call home.

May 30, 2013

By Bruce Davidson

I am a friend or relative of resident

My grandmother lives in this community, and absolutely loves it. The staff is warm and friendly, and attends to every need. There are plenty of fun activities, and she's always busy. We are very happy we found Emeritus, and would recommend it to anyone.

May 22, 2013

By Caring0023

I am a friend or relative of a resident

My parents chose Emeritus because it had the amenities they needed. The facility was very nice. The staff were more than happy to accommodate any special needs and seemed interested when they moved in. They had three meals in a day in the dining area. There was a wide range of activities for those who were able. They both seemed happier.

November 17, 2012

By Donna Will

I visited this facility

I found this community delightful! It was well manicured and very sanitary. The smell was like being at home with my Yankee candles. The residents seemed very alert and happy. The staff appeared to be Johnny on the spot and friendly. The Director that assisted me was a very gentle, sweet spirited young woman. My overall experience was terrific. I haven't made up my mind for my mother-in-law just yet, but it is one of two that we are considering. I think it feels lovely. My mom would be very proud to entertain her guests here.
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Photos of Brookdale Preston

Services and Amenities of Brookdale Preston

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping

Health services

  • Medication Management
  • Nurse On Staff: No


  • Offsite Activities

Guest services

  • Guest Parking
  • Overnight Guests


  • English


  • Minimum Age: 65
  • Pets: Yes


  • State Licenses: 000978

About Brookdale Preston

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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