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The Waterford at College Station

1103 Rock Prairie Rd, College Station, TX 77845

(800) 558-0653

Verified Partner

4.36

(25 reviews)

Offers Memory Care and Assisted Living

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Reviews of The Waterford at College Station in College Station, Texas

4.36

(25 reviews)

  • Facility

    4.3

  • Staff

    4.8

  • Food

    4.4

  • Activities

    4.8

  • Value

    4.3

Vanessa L

5

December 1, 2021

I visited this facility

I visited The Waterford last week and I was beyond impressed with the entire facility. Dawn, the director showed us around and she was wonderful, very informative and you could tell she definitely enjoys working there and truly cares about the residents. We toured a one bedroom apartment for my mother and the rooms are very spacious and nice. This was definitely our favorite place that we toured and I am positive we will be moving forward with moving her in here. I highly encourage if you're looking that you give this place a shot!

Provider Response

Hi Vanessa L! We're so happy we were able to help you out!

cookkayla

5

December 1, 2021

I visited this facility

I had the chance the visit The Waterford at College Station today. The community shows very well and had the opportunity to meet the Executive Director, Dawn, who showed us around and was very personable. You could tell that Dawn took pride in her community and genuinely cared and loved her residents. The one bedroom apartments are so spacious and beautiful. Looking at making the change to The Waterford very soon.

Provider Response

Hi Cookkayla, thank you so much for your positive comments about our Executive Director and The Waterford at College Station! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Carolyn

4

December 1, 2021

I visited this facility

The tour I had at The Waterford at College Station was pretty good. I think the administrator wasn't there, but the person that handles the maintenance and other things gave us the tour. I think the office manager was there as well and we met the activity coordinator for the memory care area. She was in an activity, so we just kind of waved at her and she acknowledged us. They're having renovations going on right now so he showed us the available room type. That room was not renovated yet. He then showed us a renovated room and I think it could have been maybe a little cleaner over there. It wasn't as nice and clean as the other location. It was a nice location, but I think it could have been a little cleaner. Like the room that wasn't renovated, there was a patient in the room so it kind of smelled in there. I don't know if they just needed to clean it for the day or what. They have assisted living there, so that may have something to do with that, but it wasn't as clean and as neat as the other places that I've seen although it wasn't bad. As far as memory care activities, they had stations to work on their memory and cognitive skills. Like they had a baby changing station and simple things like that. They had kind of basic mechanical things that you could do to work on your memory and that kind of thing. They mentioned that they do activities and they have games to try to get them involved in various things. The guy who did the tour told me as much as he knew like they have volunteers that help out and that they can also take patients to doctor visits if a family member is not able to go. They are available to do those types of things. They had a garden in the center of the facility and the place is locked so someone has to let you in.

Provider Response

Carolyn, thank you for your kind words and this wonderful review!

MIke

4

October 24, 2021

I visited this facility

I toured The Waterford at College Station and I thought they were all nice people. I think they're equal in what they do compare to the other community I visited, but Waterford is a little less expensive. The staff was nice.

Provider Response

Mike, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Rhedah

4

September 16, 2021

I visited this facility

The Waterford at College Station assisted living had nice and clean rooms. They've gone through remodeling so they've been removing carpets. I don't think any of those places should have carpet, period. It's also a much smaller place compared to the ones I have visited. It has a lot of wonderful amenities for the residents. I did happen to see one resident and her husband, and you could tell that they were happy there. The lady who we met and had a walkthrough with was Robin. She was actually the activity director, and she was wonderful. I thought she was very well-oriented, she wasn't trying to sell it. She showed us supplies, showed us the apartment, and everything that I needed to know. In this place, I could actually see where the nurses' stations was, and I could see the med cart. I think the nurses might have been at lunch or whatever since there was no one standing around, but you could see the med cart in their station area. The staff said that they were still renovating, and that place has been there for quite some time. They have a nice little van to take the residents to Walmart or the H.B as they want. They have a lot of external activities like that. They even have family nights where people come over and they can have a beer. They do that once a month. It was nothing elaborate, but the rooms were well-done and clean. The only drawback that I found in the studio rooms was they didn't have a full-size refrigerator. It was nice though. The hallways were nice and clean in that area.

Provider Response

Rhedah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Waterford at College Station.

Paul

4

April 7, 2021

I visited this facility

We had a good tour of The Waterford at College Station. The staff was very good. They had some construction going on at the time and they didn't have a pool, but it looks like the facility is going to be nice when they're done. The memory care unit is very tiny though and that turned us off.

Provider Response

Thank you again for taking the time to let us know how we did. We are currently remodeling several areas of the community and rolling out a very robust Memory Care program - even though our Memory Care is more intimate, it really is a wonderful MC neighborhood for our residents. We look forward to another revisit soon:)

Harry & Dorothy

5

October 27, 2020

I am/was a resident of this facility

We just moved in a week ago and everyone is so helpful and they will do anything for you. We just love it here.

Provider Response

We appreciate your positive review about your recent experience with us! We enjoy having you as part of the family and will always seek to exceed expectations. Thank you!

Peggy

5

October 27, 2020

I am/was a resident of this facility

I feel very comfortable here. Made lots of friends. Food is good. Workers are very pleasant.

Provider Response

We appreciate your positive review about your recent experience with us! Thank you for taking the time to write a review about your experience and we love having you part of the community. We will always strive to exceed your expectations.

big w

5

August 17, 2020

I am a friend or relative of a current/past resident

I moved my mother to Waterford in October of last year after a tour by Dawn F. After speaking with Dawn I knew this was the right place for her. She took the time to ensure my wife and I was very comfortable with everything and made the move a pleasant one. She was very hands on with everything to ensure residents were safe as possible during this covid 19 time. Any time that I had a problem or question, Dawn always took the time to answer them. Dawn has a very caring and kind heart for the residents at Waterford and doing an excellent job. Go Team

Provider Response

Big W, thank you for your kind words and this wonderful review!

slangwell

4

August 16, 2020

I am a friend or relative of a current/past resident

I moved my mom into The Waterford in May 2019. It was a scary process because she was in the beginning stages of dementia and I knew it would be very confusing for her. We were met by the sweetest, kindest soul when we entered the facility. She introduced herself as Dawn and she loved on Mom immediately. Dawn, Robbin, Pam and Elsa are shining stars and have a calling for caring for the elderly. I visited two other facilities before The Waterford. I was literally in tears because I felt like it was all just business. When I walked into The Waterford I knew Mom was ‘home.’

Provider Response

Slangwell, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at College Station!

DL91

5

August 15, 2020

I am a friend or relative of a current/past resident

Dawn F. drew our family to the Waterford College Station. She is personable, responsive, and has high expectations for the facility. Under her direction there have been many positive additions such as remodeling, increase in activities and standards for food services. I highly recommend this establishment.

Provider Response

Hi Dl91, we are very happy to have provided you with such a positive experience!

Friend of Jack

5

August 14, 2020

I am a friend or relative of a current/past resident

Dawn kept a smile on my loved one’s face and was always available to answer my questions. The daily exercise with Robbin is great!

Provider Response

Friend Of Jack, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at College Station! We agree - these two ladies are one of a kind!

Kayla Robison

5

August 12, 2020

I visited this facility

I recently tour The Waterford for my grandmother and Dawn F. was wonderful! Super friendly and helpful!

Provider Response

We appreciate your positive review about your recent experience with us!

Teresa

4

July 9, 2019

I visited this facility

We toured The Waterford at College Station. Their new manager is very committed to creating a really good community environment. They are in the process of making some corrections and fixing some things that they need to be fixed. I got a sense that she is very much on top of that and very much committed to making those changes. They are in the process of putting stations in the large activity room where you can plant flowers, try on hats, or watch fish in an aquarium. They're in the process of putting in some different stations to stimulate the residents.

Provider Response

Thank you again for taking the time to let us know how we did. We have continued to make positive changes so I hope you will give us another opportunity to showcase those changes.

Courtney

3

May 7, 2019

I visited this facility

I thought the Waterford at College Station was a little outdated but clean. It’s not a place I can see my father in. The people I talked to and the residents there seemed to like it there, but it’s too reminiscent of a nursing home. It’s a nice place and kept up well, but the overall feel reminds me of a nursing home that’s remodelled into an assisted living facility. They had a good size restaurant/cafeteria place and a decent gameroom. The staff was very nice and very helpful in answering questions. They were really trying to get a good feel or a good vibe going in there. They were doing exercise classes that morning and had activities for them. They were in the process of remodelling, so there was stuff here and there.

Provider Response

Hi Courtney, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit but would love another opportunity to show you the positive changes that have taken place since your last visit.

Donald

4

May 22, 2018

I am a friend or relative of a current/past resident

My wife was in the memory unit of The Waterford at College Station. The living quarters and the care were good. It was close to my house.

Provider Response

Hi Donald, thank you so much for your positive comments about The Waterford at College Station!

William R.

5

September 18, 2017

I visited this facility

The Waterford at College Station was a nice place. The manager took me around, gave me a thorough walkthrough, and it was nice. Some of the rooms had little kitchenettes and some are just studios.

Provider Response

William R., we are so happy to read such a great review about The Waterford at College Station!

Daryl536165

4

March 30, 2017

I visited this facility

We saw The Waterford at College Station. It's clean. They have lots of activities. They have people who are more involved and less involved than my mother. Their ratio of their caregivers to people is adequate for my mother's needs, I think. They have activities scheduled Monday through Friday. They have activities such as a memory game and history game, and bingo is offered every afternoon. Food is presented well, and if you need assistance, that is adequate as well.

Provider Response

Daryl536165, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at College Station!

Betty222402

5

March 23, 2017

I visited this facility

The Waterford at College was beautiful. It was brand new and very modern, but you felt more like you were in a hotel than in an apartment because of the elevators, all the inside rooms, and you went down to the halls to your door. Everything was inside or enclosed. Even though it was new and modern, the room sizes were not as big.

Provider Response

Hi Betty222402, thank you for taking the time to leave a review for us at The Waterford at College Station. We're happy we could meet your expectations!

RK035512

4

November 23, 2016

I visited this facility

Waterford looked like a very nice facility; it was well-kept and did not have any particular problem. The staff was extremely accommodating, and he was very helpful.

Provider Response

Rk035512, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at College Station!

Loving Daughter21

5

January 13, 2016

I am a friend or relative of a resident

My mom is in assisted living at The Waterford at College Station. We needed a facility closer to us that she would like, and she seems comfortable. She doesn't have any complaints about the staff. She talks about how much she likes them and what a good job they do. We don't have any problems with them, either. The overall impression has been positive. The building is well maintained, clean, and attractive.

Provider Response

Loving Daughter21, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at College Station!

Ctom4

2

October 21, 2015

I am a friend or relative of resident

My mother was a resident in the memory care unit for a little over a year. During that time, she fell and broke her hip. Staff found her and put her in her bed where she stayed overnight before they took her to the hospital. They did not take her to the one that we had requested for emergencies. They do not chart incidents. A family friend found a large knot and bruise on her forehead. The staff knew nothing about it and had no record of it. The staff that provides personal care are either poorly trained or simply do not care. I sat with my Mom on many occasions during meals and saw residents who had trouble feeding themselves sit in front of their plates, then the food was taken away. My mother has gained 19 pounds in the year after we moved her out of there. We also had to provide all of her consumable supplies and frequently weren't told they needed replenishing until after they ran out. This place is poorly run and poorly documented.

Provider Response

Hi Ctom4, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.

Earl8

5

June 16, 2015

I visited this facility

The Waterford was a great place. The manager was a super guy. They had assisted living and memory care. The rooms were big, and you got your own bathroom. The food was really good. The staff were very friendly and wonderful. They play bingo and different games. I fell in love with it, and they'll take care of you.

Provider Response

We appreciate your positive review about your recent experience with us!

Tom4

4

June 2, 2012

I visited this facility

Esperanza is a nice place. It's an older facility and smaller too.The people there are accommodating. I didn't find anything that is negative or whatsoever. In fact, this is one of the places we looked at and considered. I mean the place is good only that we were looking for a bit modern type of living for my mom and a bigger room for her to be more comfortable.

Provider Response

Tom4, we are so happy to read such a great review about The Waterford at College Station!

commercesd

4

January 12, 2012

I visited this facility

We went to see the Silver Oak On The Brazos in College Station while we were there taking a look at assisted living options for our aunt. The outer grounds looked well kept and had ample seating in the surrounding areas. Residents could enjoy the exterior area and feel safe with adequate staff nearby. The garden was particularly lovely, with nice walkways. The living room was warm and cozy, with comfortable furnishings and a fireplace. The adjacent chairs were inviting, and there nearby bookcases stocked with plenty of books. The residents also enjoy visiting the local library each week. In addition, they are taken to a variety of places on a regular basis, such as eateries, stores, museums, art galleries and other interesting places. The exercise area was well-equipped and they offer regular classes for all who desire them. They also offer individual instruction. Residents are encouraged to exercise daily, with specialized programs designed for each senior. The dining room was homey with very nice old-style furnishings and home-style food. Everything looked really delicious and the meal options were plentiful, as were the snacks. The staff seemed to really enjoy their jobs and the residents responded to that well. This is what is most important to us. We really liked everything we saw at this facility.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Costs for The Waterford at College Station in College Station, Texas

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,395

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,795

Starting Price

Services and Amenities of The Waterford at College Station in College Station, Texas

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: yes

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About The Waterford at College Station in College Station, Texas

Discover Texas hospitality and friendly staff at The Waterford® at College Station, offering Assisted Living and Memory Care services in College Station, Texas. Recently renovated, our community invites residents to relax and experience the very best amenities, both in our apartments and in the common areas. Our caring and professional staff provides a helping hand for residents who may appreciate assistance with activities of daily living. You can be assured that The Waterford at College Station provides the quality care that will allow residents to remain as self-reliant as possible while living in a supportive environment. Our attentive staff, on hand 24 hours a day, ensures that residents have everything they need to get the very best out of life. To keep residents entertained, our activity director plans a number of exciting events that encourages new friendships and an active lifestyle. Outside of our community, residents have access to a number of dining, shopping, and entertainment destinations, including top rated college sporting events at Texas A&M University.

Map of The Waterford at College Station

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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