The Plaza at Querencia

Offers Assisted Living, Nursing Homes, Continuing Care Communities, and Memory Care

11 Reviews

$$$$

2500 Barton Creek Blvd

Austin

78735

The Plaza at Querencia

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4.5 11

Phil 2018-09-14 The Plaza at Querencia's facilities were the nicest we've seen. They seemed to have a lot of activities, including transportation to places we might need to go. The food offering was better. They showed us the dining rooms and menu, and we were impressed. The facilities seemed to be first class. The rooms were excellent. They had good, professional management. I visited this facility

5 5 1

Caring93633350 2014-09-02 Querencia at Barton Creek is a very nice facility. In terms of their accommodation, their rooms were large and nice. They was nicely decorated too. It’s quite nice, it was like 5-storey building. It was very nice and it looks like a big hotel. It was nicely and tastefully decorated. The amenity was there for them, so I thought it was a good deal, but again it was expensive for me. The staff were very prompt in assisting us with our visit and that was good. I visited this facility

5 5 1

Susie 2021-03-30 My mother is at Querencia in Austin for therapy. The care and the staff were excellent. I can't go up there because of COVID, so it's hard to know how the therapy is going, but the communication is very good. Her room is very comfortable, the food is excellent, and it's the best. I am a friend or relative of a current/past resident

5 5 1

Virginia W.RICQL 2016-05-10 I visited Querencia on the western outskirts of Austin. It was a very beautiful location with birds, varmints, and deer but still in a residential community. As far as the general public is concerned, nobody can afford it. It's a very high-cost community. I could not afford to live there. I have friends who have moved there. I visited this facility

5 4 1

Happy Davie Jones 2012-10-12 The Querencia staff has done a wonderful job catering to my grandparents needs. This was most evident in the way in which they helped my grandfather suffer minimally as he passed away. The staff is interesting and diverse. However pricing is an issue for me. In particular the prices of meals are too high. We were often discouraged from eating at the home with my grandparents because of this high expense.My grandfather has passed recently and my grandmother lives alone there now. Her pain during this time has been minimized by the community the facility and its staff have created. A large number of daily activities and social gatherings keep the residence there connected and lively. The location is convenient for my family and offers easy access for my grandparents to the Westlake community as well as the Barton Creek Country Club. I would suggest this assisted living home for many older couples with the money to afford it. I am a friend or relative of a resident

5 4 1

commercesd 2012-06-07 While searching for a place for my friend's brother to live, we decided to take a look at Querencia at Barton Creek, since it was conveniently located. Their family members have lived in the region all of their lives. We were really impressed with how well the grounds were kept and how nice and accommodating the staff were. The communal areas all seemed to have a nice level of energy and participation. We could see that my brother's friend would get along well here. They are a full-service assisted living facility - with regular meals, snacks, housekeeping and personal care, as necessary. The dining room, activity rooms and lounges were all nicely decorated. We saw residents playing games, watching television and reading, while some were in the media room watching a movie. The residents are regularly encouraged to participate in a variety of activities, from exercise classes, to things such as creating artwork, play group games and sign up to take trips into the city for all kinds of fun outings. Based upon what we saw, we would recommend that anyone interested in finding a place for their loved one check it out. Each resident receives just the level of care they require. I visited this facility

5 4 1

CaringFriend 2012-01-06 I first visited Querencia when my friend's mother decided to sell her home. Since my parents lived in a life care community in AZ, I thought I knew what to expect. Of course, my friend and her mother checked out all of the financial arrangements and the status of the organization. Everything came up roses. However, Querencia exceeded all expectations in many other areas. The staff is friendly and helpful at all times, no matter what the problem, and they take time to know the residents as individuals. In addition, the food was excellent with several choices of meals and venues. It's a big plus that Querencia offers different styles and sizes of apartments and homes, with beautiful grounds. It really does feel like home with places to walk and spend time with guests and family privately.My friend's mom's major concern was finding a place that allowed her to take her dog. She's had pets all of her life and wasn't going to consider changing that. Querencia won big points on that too. They are most accommodating and understanding of the big role pets play in the lives of some seniors.I've heard no complaints from mother or daughter, and that's a lot of good to say about anyplace. I am a friend or relative of a resident

5 5 1

emrfd 2011-11-04 Querencia is more like a resort than a retirement community. The place is huge - 38 acres with excellent landscaping, architecture and interior design. They have a large covered pool for rehab exercises and recreational swimming, a pet park, art studio, and a fitness center with lots of different classes. Querencia also has great walking trails. I've only tried their food twice, but it was good both times. Unlike other retirement communities, Querencia has certain meals that always available, no matter what time of day it is. Housing is luxurious and consists of apartments, or larger condos/villas. Querencia's pricing is on the higher side, due to their luxuries and amenities. So, in this regard, they might not be the best choice if you're on a limited budget. I believe they are a non-profit, so earned income is reinvested back into the community. Querencia is very flexible when it comes to helping residents pay for assisted living and medical services. They allow residents to use Querencia's in-house medical services (by paying for LifeCare), or residents can pay privately for medical/nursing services outside of the community. If you have the funds, Querencia is a great choice with lots of luxuries and flexible nursing care. I am a friend or relative of a resident

5 4 1

Ann121252150 2016-02-29 I referred to Querencia as a docked cruise ship. It was ultra lovely in every respect, but I just could not afford it. It’s a life care so there was a heavy entrance fee, and then the monthly fee was pretty average or a little high average, but it was gorgeous. So that would have been my choice, but to afford the upfront fee which 90 percent of that would go to my beneficiaries. So I liked that part of it, but to get that much cash, I’d have to sell stuff that gives me income. This was from $400,000 up to $1M entry fee, so we’re talking the elite, and so everything about it was first class. The young man who showed me around, his name was Philip Taylor and I liked him very much, was very professional. So all of that was very good and the staff seemed to be very handpicked. Everything was what you would want. I visited this facility

5 5 1

William19 2013-11-21 I had lunch with my friend at Querencia and the food was good. It was set up like a hotel. It was a seated dining and you would order from a menu. It was a very nice place and the staff in the front desk and the restaurant seemed fine. I visited this facility

5 5 1

leyash 2012-05-08 My experience with the facility is that they were extremely caring. They took requests seriously, and wanted to make the tenants as comfortable as possible. They were there to help with just about any needs that anyone had, and they really took their jobs seriously. They were thoughtful, caring, fun, as well as giving and attentive. In the times that I visited, it was very clean, functional, and there was always someone there to help me or my grandmother with anything that we needed. They were a retirement facility, and my grandmother was there for a little over 2 years. They really show that they have a love for their tenants, and they wish to give them the best time possible, while still letting them have a bit of their own independence. They cared about the people, and it showed through their actions and thoughts. It was a great facility to work with. I am a friend or relative of a resident

5 4 1

2500 Barton Creek Blvd, Austin, TX 78735

Call (800) 385-2527

The Plaza at Querencia (800) 385-2527

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Reviews of The Plaza at Querencia

11 Reviews Write a review

Food

(Not Rated)

Staff

(2 Reviews)

Facility

(1 Review)

Activities

(Not Rated)

Value

(1 Review)

Assisted Living Reviews for The Plaza at Querencia

September 14, 2018

By Phil

I visited this facility

The Plaza at Querencia's facilities were the nicest we've seen. They seemed to have a lot of activities, including transportation to places we might need to go. The food offering was better. They showed us the dining rooms and menu, and we were impressed. The facilities seemed to be first class. The rooms were excellent. They had good, professional management.

September 02, 2014

By Caring93633350

I visited this facility

Querencia at Barton Creek is a very nice facility. In terms of their accommodation, their rooms were large and nice. They was nicely decorated too. It’s quite nice, it was like 5-storey building. It was very nice and it looks like a big hotel. It was nicely and tastefully decorated. The amenity was there for them, so I thought it was a good deal, but again it was expensive for me. The staff were very prompt in assisting us with our visit and that was good.

Nursing Home Reviews for The Plaza at Querencia

March 30, 2021

By Susie

I am a friend or relative of a current/past resident

My mother is at Querencia in Austin for therapy. The care and the staff were excellent. I can't go up there because of COVID, so it's hard to know how the therapy is going, but the communication is very good. Her room is very comfortable, the food is excellent, and it's the best.

May 10, 2016

By Virginia W.RICQL

I visited this facility

I visited Querencia on the western outskirts of Austin. It was a very beautiful location with birds, varmints, and deer but still in a residential community. As far as the general public is concerned, nobody can afford it. It's a very high-cost community. I could not afford to live there. I have friends who have moved there.

October 12, 2012

By Happy Davie Jones

I am a friend or relative of a resident

The Querencia staff has done a wonderful job catering to my grandparents needs. This was most evident in the way in which they helped my grandfather suffer minimally as he passed away. The staff is interesting and diverse. However pricing is an issue for me. In particular the prices of meals are too high. We were often discouraged from eating at the home with my grandparents because of this high expense.My grandfather has passed recently and my grandmother lives alone there now. Her pain during this time has been minimized by the community the facility and its staff have created. A large number of daily activities and social gatherings keep the residence there connected and lively. The location is convenient for my family and offers easy access for my grandparents to the Westlake community as well as the Barton Creek Country Club. I would suggest this assisted living home for many older couples with the money to afford it.

June 07, 2012

By commercesd

I visited this facility

While searching for a place for my friend's brother to live, we decided to take a look at Querencia at Barton Creek, since it was conveniently located. Their family members have lived in the region all of their lives. We were really impressed with how well the grounds were kept and how nice and accommodating the staff were. The communal areas all seemed to have a nice level of energy and participation. We could see that my brother's friend would get along well here. They are a full-service assisted living facility - with regular meals, snacks, housekeeping and personal care, as necessary. The dining room, activity rooms and lounges were all nicely decorated. We saw residents playing games, watching television and reading, while some were in the media room watching a movie. The residents are regularly encouraged to participate in a variety of activities, from exercise classes, to things such as creating artwork, play group games and sign up to take trips into the city for all kinds of fun outings. Based upon what we saw, we would recommend that anyone interested in finding a place for their loved one check it out. Each resident receives just the level of care they require.

January 06, 2012

By CaringFriend

I am a friend or relative of a resident

I first visited Querencia when my friend's mother decided to sell her home. Since my parents lived in a life care community in AZ, I thought I knew what to expect. Of course, my friend and her mother checked out all of the financial arrangements and the status of the organization. Everything came up roses. However, Querencia exceeded all expectations in many other areas. The staff is friendly and helpful at all times, no matter what the problem, and they take time to know the residents as individuals. In addition, the food was excellent with several choices of meals and venues. It's a big plus that Querencia offers different styles and sizes of apartments and homes, with beautiful grounds. It really does feel like home with places to walk and spend time with guests and family privately.My friend's mom's major concern was finding a place that allowed her to take her dog. She's had pets all of her life and wasn't going to consider changing that. Querencia won big points on that too. They are most accommodating and understanding of the big role pets play in the lives of some seniors.I've heard no complaints from mother or daughter, and that's a lot of good to say about anyplace.

November 04, 2011

By emrfd

I am a friend or relative of a resident

Querencia is more like a resort than a retirement community. The place is huge - 38 acres with excellent landscaping, architecture and interior design. They have a large covered pool for rehab exercises and recreational swimming, a pet park, art studio, and a fitness center with lots of different classes. Querencia also has great walking trails. I've only tried their food twice, but it was good both times. Unlike other retirement communities, Querencia has certain meals that always available, no matter what time of day it is. Housing is luxurious and consists of apartments, or larger condos/villas. Querencia's pricing is on the higher side, due to their luxuries and amenities. So, in this regard, they might not be the best choice if you're on a limited budget. I believe they are a non-profit, so earned income is reinvested back into the community. Querencia is very flexible when it comes to helping residents pay for assisted living and medical services. They allow residents to use Querencia's in-house medical services (by paying for LifeCare), or residents can pay privately for medical/nursing services outside of the community. If you have the funds, Querencia is a great choice with lots of luxuries and flexible nursing care.

See all Nursing Home reviews (6)

Continuing Care Retirement Community Reviews for The Plaza at Querencia

February 29, 2016

By Ann121252150

I visited this facility

I referred to Querencia as a docked cruise ship. It was ultra lovely in every respect, but I just could not afford it. It’s a life care so there was a heavy entrance fee, and then the monthly fee was pretty average or a little high average, but it was gorgeous. So that would have been my choice, but to afford the upfront fee which 90 percent of that would go to my beneficiaries. So I liked that part of it, but to get that much cash, I’d have to sell stuff that gives me income. This was from $400,000 up to $1M entry fee, so we’re talking the elite, and so everything about it was first class. The young man who showed me around, his name was Philip Taylor and I liked him very much, was very professional. So all of that was very good and the staff seemed to be very handpicked. Everything was what you would want.

Provider Response

Thank you, Ann, for taking the time to share your kind words about Querencia. We’re so glad you had a good experience during your recent visit, and we truly appreciate your generous comments about our community and our team members. To earn your 5-star rating is a real compliment! For those who might not be as familiar with Querencia, we are a life care CCRC featuring 167 maintenance-free independent living residences on 38 acres, as well as a variety of services and amenities, including fine dining, a bistro, fitness and wellness centers, creative arts studio, salon and spa, library, housekeeping, scheduled transportation and more. The entry fee required provides guaranteed lifetime care, offers estate protection, predetermined future health care costs, and ensures our residents that they will never be asked to leave due to an inability to pay. In addition to the resort-style independent living residences, The Plaza at Querencia provides a full range of health care services for an onsite continuum of care. Care levels include assisted living, memory support and skilled nursing and rehabilitation. One does not have to be a resident of Querencia to move into The Plaza. Move-ins to The Plaza are available on a month-to-month basis and do not require an entrance fee. I hope this explanation about our fees helps provide some further information for those who see your wonderful review. Ann, we hope you’ll return and that you will consider Querencia for any future needs of yours or your loved ones!

November 21, 2013

By William19

I visited this facility

I had lunch with my friend at Querencia and the food was good. It was set up like a hotel. It was a seated dining and you would order from a menu. It was a very nice place and the staff in the front desk and the restaurant seemed fine.

May 08, 2012

By leyash

I am a friend or relative of a resident

My experience with the facility is that they were extremely caring. They took requests seriously, and wanted to make the tenants as comfortable as possible. They were there to help with just about any needs that anyone had, and they really took their jobs seriously. They were thoughtful, caring, fun, as well as giving and attentive. In the times that I visited, it was very clean, functional, and there was always someone there to help me or my grandmother with anything that we needed. They were a retirement facility, and my grandmother was there for a little over 2 years. They really show that they have a love for their tenants, and they wish to give them the best time possible, while still letting them have a bit of their own independence. They cared about the people, and it showed through their actions and thoughts. It was a great facility to work with.

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Costs for The Plaza at Querencia

Cost of Assisted Living

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Cost of Nursing Home

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Cost of Continuing Care Retirement Community

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Cost of Memory Care

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Services and Amenities of The Plaza at Querencia

Costs

Rent Plus Care Fees
Fee Structure Extra: We Offer A Month To Month Rental
Assisted Living Starting At: $6794/month
Nursing Home Starting At: $11682/month
Continuing Care Retirement Community Starting At: $3199/month
Memory Care Starting At: $7717/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments
Housing Extra: Cottages

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals
Room Service For Meals
Dining Extra: Therapeutic Diets

Features

Beauty Barber Shop
Resident Transportation
Party Space
General Store
Hiking Trails
Garden And Patio
Resident Parking
Pool
Spa
Features Extra: Library, Fitness Room/Gym, W/D In Residence

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts
Activities Extra: Computer Class

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Languages

English

Medicare

Health:
Overall:
Quality:
Staff:
Medicare Provider Number: 676198
Ownership Type: Non Profit Corporation
Date Certified: 10/01/2020

General

Resident Capacity: 282
Minimum Age: 62
Pets: All Pets Allowed

Range of services

Physical Therapy
Occupational Therapy

Licenses

State Licenses: 103118

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About The Plaza at Querencia

You don’t have to sacrifice the comfort of resort-style living when you need a little assistance with the tasks of daily life. The top senior living community in Austin, TX is also one of its best Assisted Living values. The Plaza offers all the wonderful comforts you’d expect in luxury senior living.

The Plaza accommodates your needs on site in spacious, beautiful apartments. Assisted Living residents enjoy tall ceilings and oversized windows, bringing glorious light and panoramic views of the Austin Hill Country. Each apartment has solid-wood entry doors, individually controlled heating and air conditioning, private baths, closet space, large kitchenettes—even pre-wiring for high-speed Internet.

What Makes Us Special

Querencia is located in a beautiful hill country setting on 38 acres. Life Care at Querencia guarantees lifetime health care, financial security, and peace of mind.

The Plaza at Querencia

Reviews of The Plaza at Querencia

Assisted Living Reviews for The Plaza at Querencia

I visited this facility

I visited this facility

Nursing Home Reviews for The Plaza at Querencia

I am a friend or relative of a current/past resident

I visited this facility

I am a friend or relative of a resident

I visited this facility

I am a friend or relative of a resident

I am a friend or relative of a resident

Continuing Care Retirement Community Reviews for The Plaza at Querencia

I visited this facility

I visited this facility

I am a friend or relative of a resident

Costs for The Plaza at Querencia

Photos of The Plaza at Querencia

Services and Amenities of The Plaza at Querencia

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Guest services

Languages

Medicare

General

Range of services

Licenses

About The Plaza at Querencia

What Makes Us Special

Map of The Plaza at Querencia

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