Heritage Duval Gardens
5301 W Duval Rd, Austin, TX 78727
3.1
(10 reviews)
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Reviews of Heritage Duval Gardens in Austin, Texas
3.1
(10 reviews)
lovingwife2017
4
|
November 11, 2017
My husband arrived at Winsor Duval in September 2017 when he came Windsor he was falling daily had been 3 previous facilities and by the time he got to Windsor he was on so many psych meds. The staff at Windsor discontinued all psych meds, he's now goes to the bathroom and does not use it on himself he attends activities and now has a better quality of life. I would recommend this place, it's not pretty but the staff is very caring.
AlexNA
4
|
October 26, 2016
My dad has lived at Windsor for about 4 months. Nobody wants to see their loved one move to nursing care. Its hard. But I find that the staff there are wonderful to him. The facility needs work to look better, the phones get on my nerves, but what MATTERS is the people and the people are great. Today was their fall festival and my dad actually said "we are like a family here"
anonymous109606550
4
|
October 30, 2015
My father is in Windsor. Our main concern is communication with the staff. They don’t have that many people in there, and they don’t return the call when you ask them questions. They’re not following through with what they said. They walk them out and they have rehab. There are doctors who come to the home.
Angela63
1
|
April 27, 2015
This place is horrible. My mother was there and I had to take her to the emergency room twice due to neglect . She had to stay in the hospital both times for over 10 days. They allow patients to smoke pot and drink outside on the back porch area. I witnessed it myself. The staff eats the patients food and lets male and female patients be in the rooms together with the door closed when they are in a relationship. This facility is filthy and smells awful. They have gone thru several employees and directors. If you want your family members to be safe do NOT Take them to Duval. This place should be shut down and torn down.
Judy8116
5
|
July 8, 2014
So, from the outside, this looks like an older nursing home. It's inside, the people that make the huge difference!!! My Mom was here for a week and received excellent care, from the admissions (Brian was AWESOME), to the social services (thanks for everything Lynn), to the PTs, OTs, nurses (sorry I didn't get all your names). I would DEFINITELY recommend this facility to anyone looking for "transitional" care. Thanks to all who made this a pleasant experience.
lisarose11
1
|
June 2, 2014
actually this is a ZERO but I'm not sure it'll post with no stars --- this is a ZERO !!!!!!! this place is crummy -- people screaming, it smells, uncaring aides.
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Services and Amenities of Heritage Duval Gardens in Austin, Texas
Health services
- Skilled Nursing
- Nurse On Staff: Onsite 24/7
General
- Resident Capacity: 44
Medicare
Health
3.0
Overall
2.0
Quality
0.0
Staff
1.0
About Heritage Duval Gardens in Austin, Texas
Heritage Duval Gardens is a Senior Living provider in Austin, Texas that offers residents Nursing Homes and Assisted Living services. Contact Heritage Duval Gardens for more details on services and rates.
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