$2,595
West Hills Health And Rehab
6801 Middlebrook Pike, Knoxville, TN 37919
3.37
(8 reviews)
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Reviews of West Hills Health And Rehab in Knoxville, Tennessee
3.37
(8 reviews)
Facility
3.8
Staff
3.2
Food
2.8
Activities
2.5
Value
2.8
Advocacy
2
|
August 20, 2020
This facility is struggling to provide proper care. Personal items disappear from my friends’ room and Amazon deliveries are “lost” or stolen. Requests are ignored or forgotten. This is unacceptable. Think twice before placing anyone you love here.
up set
1
|
June 23, 2020
we were very upset at the care my wife received she had stage 3 bed sores when we pulled her out of there and brought her home. i would not recomend this place to anyone.
Kim
4
|
June 1, 2019
West Hills Health and Rehab is not pretty. It's an old building, but the staff is amazing. She has not gotten this good care anywhere, including the hospital. The food is good. She can open the windows in her room when the weather is nice. They have activities posted. They go out once a month and they play bingo and do sing-alongs.
repeat resident
4
|
January 23, 2019
My father has been a patient in the rehab center multiple times over the last several years -- enough for me to have a lot of experience as his family support member. My first impression was the building is old and the interior decorating is less than appealing. but the rooms are spacious and have big windows, so my father is happy. We go back because the expertise and care by the rehab and nursing staff has been very good and well-suited to my feeble father's needs. The fancier places in West Knoxville were not able to meet his needs as well as West Hills. The food is adequate and has improved over time. I have always had excellent communication with staff members and been treated with respect. It's not a fancy place, but the rehab care is very good. My father is cared for like he was family and that matters a great deal to him. I have and will continue to recommend West Hills to those looking for rehab care.
Pam
5
|
November 28, 2017
We visited Shannondale. The rooms and common areas were very nice, but it appeared a little sterile for my mom. They only have private rooms. The staff was condescending and downplayed interest in mother coming to their facility.
Don23
5
|
September 30, 2013
My mom has been getting excellent care up to this point at West Hills and absolutely no harm or problems so far. She has been there for rehab because she suffered a fall. She has a single room and it's spacious.
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Services and Amenities of West Hills Health And Rehab in Knoxville, Tennessee
General
- Resident Capacity: 194
- Respite Care
Types of care
- Memory Care
Medicare
Health
3.0
Overall
1.0
Quality
1.0
Staff
1.0
About West Hills Health And Rehab in Knoxville, Tennessee
West Hills Health And Rehab is a Senior Living provider in Knoxville, Tennessee that offers residents Assisted Living and Nursing Homes services. Contact West Hills Health And Rehab for more details on services and rates.
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