Truewood by Merrill, Knoxville

Offers Assisted Living and Memory Care

17 Reviews
555 Rainforest Rd, Knoxville, TN 37923
Call (800) 385-2527
Truewood by Merrill, Knoxville (800) 385-2527

Reviews of Truewood by Merrill, Knoxville

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Assisted Living Reviews for Truewood by Merrill, Knoxville

January 10, 2017

By Robyn374171

I visited this facility

I visited Raintree. The facilities and the memory care units seemed nice. It was very clean and didn't have an odor. The dining area looked fine and nice. It was close to a hospital and mall.

November 19, 2016

By Brenda174043

I visited this facility

Raintree Terrace was very good. I liked the fact that they had some rooms with a terrace. They had little areas to sit outside that mom could go into. It was very nice; it was one of my choices if they could help me take care of mom’s care.

October 04, 2016

By JP478684

I visited this facility

On the Raintree tour, the manager showed up late, and they were having some technical issues with their facilities. It wasn’t the best experience, but it’s probably not where we would end up anyway. It was fine. I didn’t like it as much as the other place as a fit for my mom. One element was the pricing. It’s more expensive for what you get than the other place I went to. Then it wasn’t really clear to me why there were additional charges. If they did an assessment and an additional care was needed, there would be additional charges. That wasn’t really clear to me upfront -- not that we were doing the deal that day -- but it seemed prone and open to additional costs after the fact, and I’m not sending my mom up to that.

September 09, 2016

By Greg328001

I visited this facility

Raintree is really pretty and they have nice facilities. There were not a whole lot of people when we went there ,so I did not get a feel of what the staff was like. The whole environment was nice, and the rooms were nice as well. The pricing was a little bit confusing, but we figured it out although we did not chose this place because it was not a good fit for my dad. I did recommend this place to others who was looking for some place. For a lot of people, this community is a good fit.

June 08, 2016

By Becky215731

I visited this facility

Initially, I went to Raintree. I wouldn’t put anybody in that place because they have the dementia patients downstairs in the basement, so they can’t get out and that was very upsetting to me. They have to ride an elevator up; that means they can’t get out, so it’s like a dungeon. Upstairs, when you walk in, it’s very beautiful for the assisted living and there’s nothing wrong with it, but for dementia patients, they put them in the basement.

February 22, 2016

By JG7

I am a friend or relative of a resident

Our experience at Raintree Terrace Senior Living was very good. The staff was great and provdie a lot of activities. They have a swimming pool and patios around the facility.

November 30, 2015

By Susie19

I am a friend or relative of a resident

My sister-in-law was at Raintree Terrace, but unfortunately, she passed away. She was only there for 13 days. We chose it because it’s a nice, new facility, only three years old. It looked more like a hotel than assisted living. Each room has a private balcony that they could go out on. It had a nice dining hall. They were one of the few facilities in the area that would agree to take pets and their pet fee was a one-time, reasonable fee. The staff was very accommodating and very nice. Before we chose this place, we had a couple of meals there. The food was very good and prepared very well; for an elderly person, that is very important.

Provider Response

I want to thank you for your review. It is was a blessing to have your loved one with us, we consider it a privilege to be able to care for our residents. It is devastating when we lose a loved one, she is missed. We strive to make a difference every day, and we thank you for the opportunity to assist you.

March 31, 2015

By Caring77035150

I am/was a resident of this facility

I am a resident of Raintree Terrace. The rooms are pretty nice if the air conditioners are working. The food is average. I think they have a lot of things a person to do, but most of us have Alzheimer's.

March 31, 2015

By Caring96837650

I am a friend or relative of a resident

Wellsprings’ is a little bit smaller than what my father wanted. It’s only five people, he needed something a little bit larger, but it was great. They took care of him and they treated him well. He is happy there. I guess the food was OK. My father didn’t complain, and he seemed to be happy with it. I saw that the staff was very helpful and very patient.
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Memory Care Reviews for Truewood by Merrill, Knoxville

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Questions about Truewood by Merrill, Knoxville

Describe the overall population of assisted living residents at Truewood by Merrill, Knoxville. What is their average age? What are their favorite things to do?

Get a little help. Get more out of life. Assisted living is just that — assistance. Want to eat in your apartment, but leave the cooking to someone else? Need a little help getting to the shopping center? Need help with medication reminders? We’ll do whatever it takes to help you live life to the fullest. We’re here to make sure that the small stuff doesn’t hamper your desire to get out there and make the most of it. And if you happen to need or want a lot more help, such as the companionship and assistance of a full-time caregiver, we’ll be there for you, too. The level of care available is very flexible and can be customized as you wish. The bottom line? You can count on us to be there for you — just like family.

What programs or activities does Truewood by Merrill, Knoxville offer to keep residents engaged? How does the staff engage residents' long-term memories?

There is still so much to brighten every day. The smell of rosemary. The feel of yarn running through your fingers. The sound of a crowd’s spontaneous laughter. Memory care is at its best when it encourages active experiences. With that in mind, our specially-designed memory care neighborhood promotes safety, security and well-being, while also offering active life-enrichment for those facing Alzheimer’s disease or other related dementias. We’ve named our life-enrichment program Illuminations.™ And it can truly brighten everyone’s day. Illuminations stimulates the senses and reminds each person that he or she is at the heart of a loving community — a kind of extended family, if you will. It helps create feelings of connection — connection to physical surroundings, connection to community, connection with family, and connection to caregivers. It helps the entire family in just about every way imaginable. And we’re here to help in any way we can.

Costs for Truewood by Merrill, Knoxville

Cost of Assisted Living

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Services and Amenities of Truewood by Merrill, Knoxville


  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3325/month
  • Memory Care Starting At: $3425/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Physical Therapy


  • Offsite Activities

Guest services

  • Guests At Mealtime


  • English


  • Resident Capacity: 72
  • Respite Care
  • Minimum Age: 55
  • Pets: Yes

Range of services

  • Physical Therapy


  • Licenses: #ACL0000000451
  • State Licenses: 361
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About Truewood by Merrill, Knoxville

Truewood by Merrill, Knoxville is a senior living provider in Knoxville, Tennessee that offers residents Assisted Living and Memory Care. Contact Truewood by Merrill, Knoxville for more details on services and rates.

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