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Reviews of Elmcroft of West Knoxville
Assisted Living Reviews for Elmcroft of West Knoxville
January 31, 2020
I am a friend or relative of a current/past resident
December 24, 2019
I visited this facility
December 28, 2018
I am a friend or relative of a current/past resident
February 11, 2017
I visited this facility
November 19, 2016
I visited this facility
October 05, 2016
I visited this facility
September 09, 2016
I visited this facility
February 26, 2016
I am a friend or relative of a resident
October 30, 2015
I visited this facility
May 12, 2015
I visited this facility
March 25, 2015
I am a friend or relative of resident
March 23, 2015
I am a friend or relative of resident
December 30, 2014
I am a friend or relative of a resident
November 26, 2014
I am a friend or relative of resident
November 21, 2014
I am a friend or relative of resident
November 20, 2014
I am a friend or relative of resident
July 29, 2014
I am a friend or relative of resident
Provider Response
Thank you for your review and feedback. Our #1 priority at Elmcroft of West Knoxville is to provide the highest level of care and service for our residents. We regret you and your loved one did not experience this level of service.
In order to best serve our residents and their families, we have made some key personnel changes. We have recently recruited a top notch Director of Dining Services that embraces Elmcroft’s dining expectations and standards. Furthermore, we have hired a third full-time housekeeper to ensure we can exceed our housekeeping standards.
In addition to these changes, we continue to make our management staff available 7 days a week and strive to respond to all service complaints within 24 hours.
Again thank you for your feedback, it’s paramount to helping us better serve our residents and their families.
July 26, 2014
I visited this facility
July 19, 2014
I am a friend or relative of a resident
June 19, 2014
I visited this facility
May 20, 2014
I am/was a resident of this facility
January 20, 2014
Other
December 15, 2013
I am a friend or relative of resident
December 09, 2013
I visited this facility
November 21, 2013
I am a friend or relative of resident
November 18, 2013
I am a friend or relative of resident
September 14, 2013
I visited this facility
June 30, 2011
I visited this facility
Memory Care Reviews for Elmcroft of West Knoxville
November 25, 2019
I am a friend or relative of a current/past resident
Costs for Elmcroft of West Knoxville
Services and Amenities of Elmcroft of West Knoxville
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: No
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Resident Transportation
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Financial guidance
- Va Benefits Consultation
Languages
- English
Range of services
- Physical Therapy
Licenses
- State Licenses: License# ACL0000000126
Costs
About Elmcroft of West Knoxville
Elmcroft of West Knoxville is conveniently located near West Town Mall, just off I-40 and I-75 and minutes from four major hospitals. Knoxville is host to many year-round events ranging from outdoor activities in Market Square to Lady Vol games at Neyland stadium. If you love the beauty and solitude of mountains, the Great Smoky Mountains National Park is a short drive away with stops along the way for fine dining and shopping in Gatlinburg and at the outlet malls in Pigeon Forge and Sevierville.
Accommodations and Services
Elmcroft of West Knoxville is an assisted living and Alzheimer's Care community offering accommodations for those who may require assistance in their daily living activities. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. In addition, Elmcroft of West Knoxville has a licensed Health Care Director on call 24 hours a day.
Elmcroft of West Knoxville features a full sprinkler system and each apartment is equipped with an emergency call system that may be used whenever the need arises. In addition, all exterior doors may be locked so that a secure environment can be maintained.
Each apartment includes all meals and basic utilities as part of the monthly fee. Also, residents enjoy daily activities, private dining room for family and guests, library and sitting areas, bistro and billiard activity room, housekeeping services and many other amenities. Other services include a beauty/barber shop for a nominal fee.
The emphasis on activities is a main thrust of the service offerings. Social interaction is a vital part of overall good health and Elmcroft of West Knoxville is committed to offering residents a full range of social, recreational and spiritual activities from which to choose. Scheduled transportation on the community van allows all residents to take advantage of travel activities.
Our Chronicles memory care program uses the Best Friends™ approach. This relationship-centered care is built around each individual’s life history, cultural heritage and current abilities and interests.
Elmcroft of West Knoxville is truly a great place to live and work and is proud to be a part of the West Knoxville, Tennessee community.
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