Creekside at Shallowford

Offers Independent Living

41 Reviews
7511 Shallowford Rd, Chattanooga, TN 37421
Call (800) 385-2527
Creekside at Shallowford (800) 385-2527

Reviews of Creekside at Shallowford

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Independent Living Reviews for Creekside at Shallowford

May 11, 2021

By Reviewer#GD04162021A

I am a friend or relative of a current/past resident

My Mom moved into the independent living community at Creekside at Shallowford, and it was good. The community is clean and very open. I like that they spend time going over things, and it is a good experience. The room is nice, but it is small. When she moved in, there were bugs, but they've treated that now, so now it seemed to be pretty clean. When she got in there, it was a little dirty, but overall, it wasn't that bad. It was a nice room.

February 24, 2021

By Pamela

I visited this facility

I visited Creekside at Shallowford. The people were very nice. I had concerns with it because not everyone was wearing a mask. There were a lot of people in the dining room area which was a concern because any time you get a lot of people together is a concern right now. The building was older, and it had a temperature setting for the heat, but the air was like a wall unit type thing that you had to turn on, so it was not central heating there. The kitchen itself was very, very small. The refrigerator was only 5-foot high, and it was very small. It was more like a nursing home type thing, and it was not fancy. You would not walk in there and think "Oh, this is beautiful!" It was older, but it was clean and nice.

Provider Response

Hi Pamela, thank you for taking the time to rate and review our community. All residents and associates follow our policies and procedures put into place at this time to ensure the safety of themselves and our community. We regret to hear that we were not the perfect fit for you at this time. If anything changes and all-inclusive senior living is right for you, please don't hesitate to reach out! Thank you

January 26, 2021

By Rick

I visited this facility

Creekside at Shallowford was fine. My mother was impressed by it. It's basically set up like a little community. They had a cosmetology area, a library, a game area, and things of that nature that they can stay active with, with other community members. We had lunch there, and it was very good.

December 05, 2020

By Rev 10/31C

I visited this facility

I did a tour with Creekside at Shallowford. It was in person. It was good. The staff was friendly and courteous and informative. What I liked most about this community was the staff; I appreciated them. The apartments are what I would consider to be standard living apartments. I'd say they are adequate. The facility was clean. It's a little bit older compared to some, but it looks like they've done well at keeping it clean and up-to-date as possible. I didn't talk to them much about their amenities, but they seemed up to par. I liked the location, it's close to a number of towns, and also kind of in a wooded area, so it was good.

November 10, 2020

By Alex

I visited this facility

I checked out Creekside at Shallowford. Creekside is pretty decent and really nice, but I could not afford it. I got information, but with COVID there's not much going on right now. Some of the rooms have patios and there's stuff in different rooms. The staff members were very nice.

September 25, 2020

By TNvols1

I am a friend or relative of a current/past resident

A family friend of ours moved in over a year ago. She loves the staff and calls them her family. The food is healthy and the apts are well priced. Since the covid-19 all we see if staff cleaning and sanitizing everything. They are very brave for continuing there work and helping seniors live better lives. Great job Creekside. I know when I get older I will live there

September 24, 2020

By Linda

I visited this facility

Our experience with Creekside at Shallowford was very good. I was very impressed with the place. The independent living and assisted living facilities are all there together. The staff was very friendly, very outgoing, very warm, and welcoming. The dining area was large, but it's very spread out because of the virus. We just did a brief tour. The facility was very nice and very clean. They've got large apartments.

September 10, 2020

By J. Potts

I am a friend or relative of a current/past resident

My parents moved to Creekside right before the COVID-19 issues. The associates at Creekside are making the best of a very difficult situation. When meals are brought, the associates are friendly and kind. This means so much as many times these are the only people my dad sees.

September 09, 2020

By Annie

I am/was a resident of this facility

Excellent care in all areas. Concern for overall care of residence and all who live here.

September 05, 2020

By L.Jones

I am/was a resident of this facility

I like this place a lot and my apartment. I love the programming and bingo and helping with crafts.

September 02, 2020

By The Dupree family

I am/was a resident of this facility

Wife and I moved here over a year ago. Our sons looked at a lot of other places and we wanted to come here over them all. Everything is so convenient, the rooms are clean, and we love it here. Everyone is so nice and management is good. This is where we want to be.

August 31, 2020

By Roll Tide 9883

I am a friend or relative of a current/past resident

They do not take care of the residents, my relative has voice concern many times they have bugs, for weeks now nothing being done, they are in the cabinets everywhere. The food there is terrible, most things half cooked. When they ask for things like butter, jelly, they don’t have it. I wouldn’t feed the food to my worse enemy. The sink leaked causing the cabinet to get wet. It needs to be replaced. No one cleans apts, yet it supposed to be included in the rent. I’ve called and left messages with the home office. 3 weeks now no returned call. I would think long and hard before I let my relative live there. The asst mgr always gets smart with my relative, when they were bringing the mail around he threw it at them. Question is, is that the way you would want your relatives treated? I can see now why this place has such a bad rating. If I could give them 0 stars I would.

Provider Response

Hello, we regret to hear of your experience and are confident this does not represent our community as a whole. When the pest issue was reported, our team promptly alerted the pest control provider to ensure that the situation was handled to the best of their ability to prevent pests. Due to COVID-19 protocols, our housekeeping did shift to an every other week cadence to ensure the safety of our residents, however, services did not halt. The local team has an open door policy, and is happy to speak with anyone who has concerns, big or small. If you would like to discuss your concerns further, please do not hesitate to reach out. Thank you

November 14, 2019

By Liz

I am a friend or relative of a current/past resident

Creekside at Shallowford has a great atmosphere. My mother seems to like the food, and the staff is very caring. She uses a walker and a wheelchair. Someone there who passed away had a powered scooter, and they gave it to my mom. I would recommend it. Her room is pretty small, but it meets her needs, and the finishing is good. It's independent living, but they get three meals a day, and there are social activities. They have games, social events, a hair salon, laundry rooms on each floor, and a van that takes them places. A life call device called GreatCall is included. It's a very nice facility and it has a lot of light; it doesn't feel closed in like a lot of other places. It has a skylight in the center. It's very open, and it doesn't feel like a retirement home. It feels more like a resort. It's definitely more expensive than a typical apartment, but you're getting the other amenities. It's a lot less cost-wise than some of the other assisted living places.

September 30, 2019

By Caring Daughter

I am a friend or relative of a current/past resident

I really like Creekside at Shallowford, but it's very expensive. I like the people and the facility. They're great to work with and the management is great. The residents seem extremely happy, so does my mom.

April 30, 2019

By Catherine

I visited this facility

My experience at Creekside at Shallowford was very good, and they had an apartment available. They have a common area, a chapel, and they do meals and provide housekeeping. The staff members seemed nice, but I only saw them from a distance, and only talked to the sales guy. They play bingo, do crafts, and they have live entertainment come in. I was very impressed with the facility.

March 13, 2019

By Stan

I visited this facility

The tour at Creekside at Shallowford was very nice, and everyone was very nice. The rooms were very small, but the pricing was reasonable. The dining area and amenities were very nice. They had rooms for crafts and meetings. Their calendar of activities was something that my mom would have been interested in.

August 31, 2018

By Jerry

I visited this facility

I toured Creekside of Shallowford. The apartments were nice, and the people were professional. I did give them a deposit, but I changed my mind. I decided it would not have been a good fit for us. My deposit has not yet been returned. They have the usual entertainment, gatherings, and different stuff. I liked that they have patios and balconies so you can go outside.

December 16, 2017

By Joe D

I visited this facility

Creekside at Shallowford was a very nice facility. I had an excellent visit. I had lunch there and the food was excellent. The rooms are very large and they have a lot of activities. The staff was excellent and really went out of their way. It's a relatively new facility. It's located near facilities like the mall, a lot of doctors, and the hospital is only about five minutes away. The facility itself was very large and clean. It has any activity you could think of. It's also very reasonably priced for what you get. The room I looked at had a separate living room, a little kitchenette unit, and a separate bedroom. It wasn't just one big room, it was like a regular apartment. One room on the ground floor allows animals, which is great for seniors who don't want to give up their cat or dog. They have everything you could want.

December 04, 2016

By B J H H

I am a friend or relative of a current/past resident

My 92 year old sister moved to Creekside during the summer, from another retirement home where we were not pleased with several things. We have all been very pleased with Creekside. Both residents and staff are very friendly. I visit my sister once a week and usually eat with her and I think the food is good. It is served like a nice restaurant with a choice of beverages, salads, two entrees, and choice of a couple of desserts. This is their noon time meal. They offer many activities but sadly, my sister doesn't feel like doing many things. If a person went there younger, or in better health, the many activities would really be nice, especially those away from their building to things in the community.

November 25, 2016

By Sharon771003

I visited this facility

Creekside at Shallowford was very nice and very clean. The dining area was very clean, and the whole set up was nice. The staff was very nice. It had a craft room. We did not have a problem with the parking when we went there.

January 13, 2016

By Donald45

I visited this facility

Creekside at Shallowford was very nice with a nice layout, although it was independent living. The people were nice. The food was good. The manager and his wife lived on the premises, so, they were available. However, my concern was if you needed assisted living, you had to get a third party to do it. The apartments were very nice, looked well maintained and were available in various sizes. They were a part of nationwide independent units and had all kinds of things going on.

December 16, 2015

By Thomas118142450

I am a friend or relative of a resident

Creekside at Shallowford is a wonderful facility. The staff was very caring. Everybody was personable with each other. My mom had a caregiver, and she was exceptional. She occupied a studio apartment. They had all types of activities, even taking them to the grocery stores, the mall. Inside the facility, they have activities on a daily basis. She complained about the food though, but I would still recommend this facility.

October 28, 2015

By Lance5

I visited this facility

Creekside at Shallowford was pretty much the same as another facility. We did not eat there, but it was very good. The staff seemed very professional and caring. Homey would be a good word to describe the rooms. Everything was great.

September 29, 2015

By Lindia1

I visited this facility

The only thing that I did not like at Creekside is the fact that there’s two levels and she would have to get the elevator. Everybody was wonderful there as well as the rooms. The eating area was really nice; it was downstairs as well as the common area. They have group nights where they do different activities.

September 23, 2015

By Lori49

I visited this facility

Creekside at Shallowford is an excellent place; just beautiful. It's a very friendly community. The place was immaculately clean. Entertainment and things were going on in different areas. When we walked in the facility, we saw our names on board, and we were greeted immediately by our host. I saw that everywhere we went was just beautiful. We met some of the staff members, and everybody was professional. You totally get what you pay for.

July 04, 2015

By Richard108144850

I visited this facility

I stayed one night at Creekside. I would say it was really a nice place. The staff was friendly and really helpful in everything that I had to ask them. The residents that I had talked to and ate meals with were nice and really friendly. The food was good, and the dining room service was good also.

May 31, 2015

By Anonymous111697050

I visited this facility

I went to visit Creekside at Shallowford. It was wonderful. I like it better than any place I visited, but it did not meet my needs of assisted living since it was independent living. The staff was great. They called me several times since I visited and invited me to come back. The rooms were very good. They were clean, and some had balconies. I had lunch there, and it was great.

May 01, 2015

By Judy105713250

I am a friend or relative of a resident

My mother is in Creekside at Shallowford. We chose it because she can afford it, and it is a great place. Everybody is happy to be there. The staff is great. The people that live there love the staff, and that means a lot. I find the rooms great and totally livable. They are well maintained. As a matter of fact, right before she moves in, they come in and paint the entire apartment and place new flooring. She is in an efficiency apartment. They have bigger rooms over there, but really that's all you need. They have 3 meals a day and activities. They play cards and games and have little parties and stuff for whatever reason. They have a bus, and they take them places. They take them out to eat or to the mall, and they even take them to doctor's appointments on certain days. They are all included in one price, so you really cannot beat it. I really like that when you walk in, everything is really clean, and they have this huge dining room that looks like a nice restaurant. It is not shabby, and it didn't look like an old folks' home. I will not mind living there. It is nice and bright. They have an outside area with little benches and stuff where the residents can sit outside and enjoy the fresh air. They have flowers planted, and everything is landscaped. The furniture is nice and in style. They have all these sitting arrangements inside for guests. It is a great place.

April 24, 2015

By Caring105593650

I am a friend or relative of a resident

Creekside is in a really safe area, and it fits in my mom’s budget. They are good to her. The food is very good. The apartments were a lot bigger than the others. They have all kinds of activities. She went out to eat with them yesterday.

October 30, 2014

By Buffy37

I visited this facility

We visited Creekside at Shallowford recently. We were very impressed with the facility itself. We were shown apartments that could suit our needs. We enjoyed a wonderful meal with two very interesting table-partners. The food was excellently prepared, with choices galore. It was delicious, freshly prepared, and healthy eating as well. We were very impressed with every staff member we encountered. The Management Team (Mr & Mrs) were extremely generous with their time and showed us the apartments that are all exceptionally well-kept, and carefully laid-out for the convenience of the resident(s). We were very impressed with the managing couple. It is obvious that they pay close attention to details, as well as being excellent representatives for this facility. We have a really strong desire to make Creekside our future home, if it is at all possible!

May 27, 2014

By William39

I visited this facility

Creekside was a very nice place, and the facilities were outstanding. They have very nice and outstanding people. The food was good, although I’m not a big eater, and the dining area was good. They have one-bedroom and two-bedroom apartments. The apartments are very spacious, clean, and outstanding.

December 20, 2013

By Stephanie19

I visited this facility

We went to visit Creekside at Shallowford and it was very nice. It was exceptionally clean. The staff was informative and friendly. My mom wanted to stay there but she could not afford it.

October 30, 2013

By Lora3

I visited this facility

I saw very happy and busy people at Creekside. The selling feature for me is because they're like a holiday retirement and they have places all over the US that if I want to travel and go anywhere, I can stay at one of the residences without paying a fee. They told me I could come back anytime I wanted and have lunch or breakfast and I did that a lot. I've met quite a few of the residents and they're all happy. Some of them have moved out and stayed away for a month or two and they moved back. They have a lot of activities and field trips going on and if you want to go some place, they will take you within a 10-mile radius.
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Questions about Creekside at Shallowford

Describe the overall population of independent living residents at Creekside at Shallowford. What is their average age? What are their favorite things to do?

Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.

What transportation services does Creekside at Shallowford offer to independent living residents?

Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.

What makes the chef or dining program at Creekside at Shallowford exceptional? What kind of menu can independent living residents expect?

Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.

What common areas are available for independent living residents?

Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.

What safety features or security measures does Creekside at Shallowford offer to independent living residents?

Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.

If Creekside at Shallowford accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.

Does Creekside at Shallowford work with an agency or registry to provide nursing and medical assistance as needed?

Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.

Costs for Creekside at Shallowford

Cost of Independent Living

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Services and Amenities of Creekside at Shallowford


  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $2175/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Cottages, Handicap Barrier Free Units Available, Hardwood, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room, Resident Kitchen


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator, Parking: Covered

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Wi Fi In Common Areas


  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Game Room, Activity Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About Creekside at Shallowford

Creekside at Shallowford is located in Chattanooga, TN, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Creekside at Shallowford for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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Creekside at Shallowford

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