The Waterford at Dillon Pointe

Offers Assisted Living and Memory Care

18 Reviews
104 Dillon Drive, Spartanburg, SC 29307
Call (800) 385-2527
The Waterford at Dillon Pointe (800) 385-2527

Reviews of The Waterford at Dillon Pointe

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Assisted Living Reviews for The Waterford at Dillon Pointe

November 07, 2016

By Sarah133858

I am a friend or relative of a current/past resident

The Waterford is very nice, clean, and well-kept. My dad loves it. He participates in exercise classes, goes to church, and likes to go to Wal-Mart trip once a week; that’s something he looks forward to. He settled in well amd very happy, and he seems to enjoy the place. They encouraged him to participate -- which is a good thing. The dining area is very nice. We got him a computer, and they do have WiFi access for him; he enjoys that too.

October 20, 2016

By Tiffany305347

I visited this facility

The Waterford at Dillon Pointe it was nice. At first I was kind of impressed that it was small, but for the expense, we were comparing the semi-private rooms, and it was just tight quarters to live in a semi-private room with a roommate. They have a problem with their memory care unit, and it's kind of unbecoming. It was all 1-story. The dining room, the menu, and everything would have been great.

July 31, 2016

By Nancy887505

I visited this facility

My experience with The Waterford at Dillon Pointe was excellent. It’s very clean and very inviting. The rooms were small but sufficient. The staff was very helpful and informative. The price was more than the one we had seen previously, but it was still comparable with the other assisted living that we have looked at. The location was fine, except it just wasn’t close to our home. We would have wanted something a little bit closer to where my husband and I live. I think they have carpets in the residential rooms, and I would like to see them either go with tiles or hardwood other than carpet because it stains too easy.

July 10, 2016

By Freda801653

I visited this facility

The Waterford was a nice, small community. The room was big enough for one person to live in comfortably. The staff was very friendly and helpful. I think that their price is comparable to other assisted living places.

June 28, 2016

By Rose188000

I visited this facility

The Waterford at Dillon Pointe was wonderful. The staff seemed very upbeat and caring. The place was airy and had a good vibe about it and a good atmosphere. They seemed like they kept people entertained with things going on and things to do. I was at a thank you dinner they had and talked to the lady in charge of the mental care facility, and they seemed to have a good program there. The people were kept very neat and very clean. Everyone looked well-groomed and well taken care of. I just think they had done a really good job.

June 10, 2016

By Cecilia814483

I visited this facility

I loved The Waterford at Dillon Pointe. I thought it was a really nice community. All of the residents loved the place. I was really impressed with the director, and all of the staff were really nice. I had lunch there and really liked it. I thought about touring other places but I would like to see my mom go here. Patrick helped me and told me what needed to get done as far as getting Mom prepared for assisted living. The rooms were very nice and spacious. I toured the entire facility, and I talked to almost all of the residents, and their families were extremely happy about the place. The facility was very nice and something that I think my mom would like to be in. I was really happy with it.

January 11, 2016

By shelayne864

I am a friend or relative of resident

My mother has been a resident in the memory care unit of this facility for over two years. Unfortunately, she will need to be moved to a facility with skilled nursing care. We have developed relationships with the staff there, and it is very evident that they care about my mother. Since it is small, it feels much more like a family setting than an institution. We will be very sad to leave.

June 29, 2015

By Cheryl110026250

I visited this facility

The room was smaller, but it was clean. The people at Waterford were very friendly. The only thing I could suggest that they improve on is maybe the size of the rooms.

June 07, 2015

By Caring107809250

I am a friend or relative of a resident

My aunt stayed at Dillon Pointe. They were very kind, very caring, and very professional. They had menus where she could select from, and she had two or three choices for each meal. In the memory ward where she was, they had a small dining area where she would go and sit with other ladies and eat. The food looked good. She was only there for two weeks. They had bingo, and people came in and play other games with them. They would actually take some of the residents who were able to go out. They would take them shopping. She went out one day to a craft store, and she enjoyed that. I knew she made a necklace one day, and they painted her fingernails. They just gave her a lot of good attention. I couldn't tell you anything that they needed to improve on because they were 5+.

November 26, 2013

By Scott8

I visited this facility

We checked Dillon Pointe across the street and it was very nice. It's a little bit more expensive but all the person got was a bedroom and a bathroom. It wasn't an apartment, it was more just a bedroom. It's a smaller, newer and beautiful facility. They only have 30 people in assisted living. The staff was very nice. We had no reservations from the standpoint of the staff or the facility. We received a tour. It had a nice lunch area, activity room and they have a variety of things going on. It was a very appealing environment. The problem I had with it was that it appeared more nursing-home-like environment. It wasn't a nursing home, it was assisted living but the environment lent itself to an appearance of more of a nursing home.
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Memory Care Reviews for The Waterford at Dillon Pointe

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Services and Amenities of The Waterford at Dillon Pointe

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments


  • Resident Capacity: 54
  • Minimum Age: 55
  • Pets: Small Pets Allowed


  • State Licenses: CRC-0893

About The Waterford at Dillon Pointe

Live in the hub of local activity while enjoying the intimacy of The Waterford at Dillon Pointe. Our Assisted Living and Memory Care community in Spartanburg, SC, offers personalized services and thoughtful amenities that generate excitement and pride among residents and their guests. The caring and professional staff at The Waterford is available 24 hours a day to provide a helping hand with the activities of daily living while at the same time allowing residents to remain as self-reliant as possible in an environment that fosters support. Our spacious apartments offer thoughtfully designed floor plans that are handicapped accessible and boast ample safety features for the ultimate peace of mind for residents and their loved ones. A full calendar of activities and social programs are available so residents can live a rewarding, enriching lifestyle without the worries of cooking, cleaning and maintenance. The Spartanburg Assisted Living and Memory Care community puts residents in the heart of premier shopping, dining and entertainment venues in The Upstate when they choose to get out and explore the city. Courtesy transportation is always available to medical appointments at any number of facilities in the surrounding area.

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