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Eden Terrace of Spartanburg

2780 East Main St, Spartanburg, SC 29307

(800) 558-0653 (Call a Family Advisor)

4.77

(18 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2022

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Reviews of Eden Terrace of Spartanburg in Spartanburg, South Carolina

4.77

(18 reviews)

  • Facility

    4.9

  • Staff

    4.9

  • Food

    4.5

  • Activities

    4.6

  • Value

    4.8

Top rated on Caring.com

2022

sdw025

5

October 4, 2021

I am a friend or relative of a current/past resident

My mother-n-law lives in the memory care unit and we have been very pleased with her care. The communication during Covid was excellent. I would recommend Eden Terrace for anyone looking for senior living.

Provider Response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Caddy

5

September 30, 2021

I am a friend or relative of a current/past resident

They are great with the residents and always on TOP of things they need. GREAT facility and a GREAT staff. Rooms are wonderful. He likes to sit in his room and look out window, sometimes he participates. Good food, friendly staff, helpful staff, Transportation to and from appointments.

Provider Response

Hi Caddy, we are so happy to read such a great review about Eden Terrace of Spartanburg! Feel free to reach out to us if you need anything. Have a wonderful day.

529

5

September 29, 2021

I am a friend or relative of a current/past resident

Very caring staff. So thankful for the extra precautions that were taken in reference to COVID. Although it was extremely challenging for the residents & their families, the ET staff was amazing and handled it well. The exercises classes and weekly Bingo provide socialization for the residents.

Provider Response

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide top-quality service to every resident and family, and are pleased to hear that you enjoyed your experience here at Eden Terrace of Spartanburg!

Sandra Ligon

5

September 29, 2021

I visited this facility

I had a friend's Mom in the Memory Care area. The staff took such great care with her. They were always nice and helpful when I would visit. Cindy is a very personable, professional and interactive director. The residents are all treated like family and you get that feeling of love when you visit.

Provider Response

Hi Sandra, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Robin Fuller

5

September 29, 2021

I am a friend or relative of a current/past resident

My mother never wanted to leave her home. Within an hour of moving in to Evergreen she was in her new home and never missed her previous home. Her room was was decorated just like she wanted.Evergreen always looks beautiful. She met so many people and was the happiest she had been in many years. She enjoyed having her meals cooked for her and eating with her new friends. The staff was always helpful to her and me. Mom was there for a year before she passed. That year was one of the best years my mother and I had together. We able to enjoy each other and not worry about anything. Everything we needed was taken care of. It was truly a gift that she was there.

Provider Response

Hi Robin, Thank you for the kind words and for sharing your experience with us. We're so happy to hear that you and your mom were able to spend a special year together. If we can ever be of service in the future, please let us know - we're glad to help. Thanks again!

M Sullivan 5

5

September 28, 2021

I am a friend or relative of a current/past resident

I was researching options for a family member with dementia who could no longer live on her own. This was during the height of the pandemic, so I could not go visit Eden Terrace in person. I knew the facility by their stellar reputation. Several members of my church and neighbors have family there. Lesa and Larena answered every question I had - whether it was about dementia (we were new to this disease and had a lot to learn), assisted living customs and policies in general, or healthcare for my family member (who was moving here from another state). Lesa and the rest of the staff (from maintenance to caregivers to transportation) have been everything one could ask for when moving to assisted living: kind, compassionate, helpful, knowledgeable. My family member is safe, well-cared for, and in an environment where she still has some control over her daily activities. If she wants entertainment, there are plenty of things to keep her occupied (daily devotionals, games, movies, crafts, outings, etc.). And as her disease progresses, she will be able to stay in this safe, familiar, caring environment. The communication with families is outstanding at Eden Terrace. I feel very welcome to come visit. The receptionist and other staff that are in the lobby greet visitors when they arrive. I can call at any time and speak to a caregiver. I would be happy to call Eden Terrace home when I am older.

Provider Response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Martha Bean

5

September 28, 2021

I am a friend or relative of a current/past resident

When we were looking for assisted living communities for my parents, we were told that Eden Terrace was the best: that they had the nicest rooms, good food, and the most caring staff. When my parents moved in we were amazed with the space and cleanliness of the rooms, the elegance in the dining room with care taken with the food and the amazing care and friendliness of the staff. Everything we were told ahead of move in was absolutely correct! My mother has been a resident for about seven years now and turns 100 in December. She is still taken care of in the same caring manner that happened the very first day. She has gone through a COVID-19 quarantine year always looking the same at our window visits and we felt she was very safe from the virus. She is well groomed and very content. I am told all the time by her caregivers how sweet she is. Every single caregiver gives her care that is dignified and loving. The caregivers are what makes an assisted living facility either good or great. Eden Terrace is GREAT! My family are Eden Terrace’s biggest cheerleaders! We are so glad my mother has lived out her end days there.

Provider Response

Hi Martha, thank you for your kind review; we are happy to pass along your comments to the team here at Eden Terrace of Spartanburg! Feel free to reach out to us if you need anything. Have a wonderful day.

jnc

5

September 27, 2021

I am a friend or relative of a current/past resident

Eden Terrace has been such a blessing to my grandmother. They have taken such wonderful care of her. From Cindy, the administrator to the nurses and med techs, the communication has been top notch. Highly recommend this ALF!

Provider Response

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Peter Moore

5

September 27, 2021

I am a friend or relative of a current/past resident

There are many facilities for the elderly in this area, but Eden Terrace stands out as the finest in all respects, largely due to the exemplary staff and focus upon individualized service. All staff members...professional, clerical, food service, maintenance, etc. ...all are courteous, loving, and devoted to the care of the residents. I am the guardian for a resident, who tells me frequently, "I've never been this happy before," and "I feel as though I'm on a cruise with no ocean," and "Please don't ever move me." The beauty and ambiance of the facility are matched only by the quality of the marvelous staff.

Provider Response

Hello Peter, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Mrs. Jerry's daughter

5

September 22, 2021

I am a friend or relative of a current/past resident

Mother has a wonderful room, she is very happy with her surroundings. She has some of the sweetest ladies that check on her daily and always joke around with her (which she enjoys). I know she is always well taken care of by the staff, and loved.

Provider Response

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for your mom; we are more than happy to help!

CT53

5

September 22, 2021

I am a friend or relative of a current/past resident

My mom has been a resident for over a month. When I asked her if she had made any friends yet, she proceeded to name all her caregivers! Not what I was thinking when I asked but I was so happy to hear how much she likes her caregivers and how special their friendship is to her! They make her feel loved and never make her feel like one of their “chores or duties”. They are so kind snd friendly to our whole family too! This means everything !!

Provider Response

Thank you for sharing this review! Our team strives to deliver an excellent care, and are glad you found this to be the case for your mom! If you have further needs or questions, please reach out!

April

3

December 22, 2020

I visited this facility

Eden Terrace of Spartanburg was fantastic. I liked it, but it was too expensive. We could not tour the facility. You can go on the outside, but you can't go inside. You have to have an appointment. The staff was helping us to look for funds, but Mom just did not have the average that you have to have. The staff was very friendly and very helpful and even gave a referral. The facility was very nice, and it's in a great location. If a senior can walk, they can walk across the street to a grocery store. They have a bus that they can ride in. The outside was very well put together, clean, and presentable. We did some of the research online and saw some of the rooms online, but we don't know if those were their best pictures. The building seemed very well kept. The outside, the landscaping, the location, and the accessibility were great.

Provider Response

April, thank you for your nice review; I am sorry we could not meet your current needs. If we can be of assistance in the future, please don't hesitate to reach out to us.

CaringReviewer138771

4

June 19, 2017

I am a friend or relative of a current/past resident

Eden Terrace of Spartanburg is very nice and very accommodating but always short of help. They have very nice rooms that are not fully furnished, so you bring your own bed and a night stand. The food is good, and they serve three meals a day. Most of the residents there don’t talk to each other. They don’t give snacks late in the evening or before bedtime. My sister is a bad diabetic, and we are constantly asking if they could give her a graham cracker with peanut butter at 8:00 because she can’t go from 5:00 at supper until the next morning to eat. She gets hungry and starts shaking because she needs some nourishment.

Frances606647

5

March 28, 2017

I visited this facility

Eden Terrace of Spartanburg was clean and had interaction with the staff and the people. The clients were out doing things. I liked the accommodations, the little snack bar, and the services they provided. It seemed like a friendly place, and I had a good experience there. It's also a larger place. They had the normal activities, like bingo, movie night, trips to Walmart and different places, crafts and painting, and Bible study. I got to talk to a lot of the patients and family members, and they told me they liked it. The staff was smiling, would say hello, and were more spontaneous. What I liked is they start off by assigning you a table with a group, and then they switch you to another table for the first couple of minds until you find a table that suits you.

Ann124453850

4

May 11, 2016

I am a friend or relative of a resident

My husband is at Eden Terrace of Spartanburg. The staff is very caring, watches him very closely, and interacts with him a lot. They keep me informed of any changes, like if he falls. They call me and let me know because they have good, open communication. The residents look and smell nice. He likes the place.

Angie20

5

April 15, 2016

I am a friend or relative of a resident

Eden Terrace of Spartanburg is a happy, colorful, and very friendly place. They are very well staffed, too, and I', impressed with them overall. Dad's two-room apartment is nice. This facility has a lot of people, and they work hard to keep them educated and help residents to keep working to be their best.

Beth31

5

March 19, 2015

I am a friend or relative of a resident

She is at Eden Terrace. It is beautiful. Their care is really great. The director and pretty much all of the staff have very intimate relationships with all of the residents. The rooms are gorgeous. When we moved her over, they actually painted the room before we went in. They have a couple of color schemes, and they very quickly did the room the way I wanted it done. They have furniture for you, or you could bring your furniture in. The maintenance staffs are superb. The dining room is very nice, and the food is great. They have dining with dignity. It is very nice, and it is a beautiful place. There is like a little snack bar where they can hang out. They always have cookies and tea out. It is like a little snack bar that is there in between meals. They have a beautiful sitting area. They have a library and a little den sitting area with a fireplace. They have a private dining room to use if you wanted to use it. They have great activities, and it is just a beautiful place. They keep the calendar full every month, and every day there is a series of different activities that they do. They do games and sing-alongs. They have musicians and other entertainment come in. There's constantly something going on. They do a great bingo session, and they have a pool table. At the main door, there is someone at the desk all of the time, and all of the other doors are monitored.

RogDeb

5

February 4, 2015

I am a friend or relative of resident

We had the hard decision of putting our Dad in an Assisted Living. After looking after several places we knew Eden Terrace was the place for him to call "Home." He is happy and content more importantly he feels safe. We love the staff. They check on him all the time.

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Services and Amenities of Eden Terrace of Spartanburg in Spartanburg, South Carolina

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

About Eden Terrace of Spartanburg in Spartanburg, South Carolina

Eden Terrace of Spartanburg is located close to Route 29 and the Hillcrest Shopping Center in Spartanburg, South Carolina. Residents appreciate the many engaging activities organized at Eden Terrace, such as bingo games, movie nights and sing-alongs. Visitors compliment the delicious menu items available in the well-decorated dining area, and the facility receives high praise for having a convenient snack bar, a cozy den with fireplace and well-designed apartments, some of which come with kitchenettes. Visitors and residents also say that the community’s staff is caring, attentive and accommodating

Map of Eden Terrace of Spartanburg

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