$3,443
NHC Healthcare, Charleston
2230 Ashley Crossing Drive , Charleston, SC 29414
2.87
(8 reviews)
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Reviews of NHC Healthcare, Charleston in Charleston, South Carolina
2.87
(8 reviews)
Facility
4.0
Staff
3.7
Food
3.0
Activities
3.0
Value
3.0
Ellen
4
|
November 27, 2022
My father-in-law was at NHC HealthCare, Charleston for respite care. We had a good experience with them. It was a really nice facility. The residents there were nice. The staff was really helpful. They were willing to listen to what you had to say. His room was nice and clean. The residents there interact with each other. My father-in-law got to meet a lot of friends, and he really liked it there. They played bingo, and they sang songs. The only thing I didn't like about that place was they did not change his diapers that often.
Foxie1955
1
|
October 24, 2021
The only reason for one star is because the physical therapists were nice & a few nurses. Other than that, this is the worse place I have ever seen. First, anyone can go in the rooms. You fill out a form, take your own temp & put the form in the box. Then you walk up to the counter & they give you a sticker. They don't even ask who you are visiting. Response time when calling for a nurse can be from 30 min to 2 hours. Hope you are not having a stoke or heart attack. The meals are extremely small, guess they are used to feeding the elderly that don't eat much, but if you are in there for physically therapy & you are a grown adult you better have someone bring you food everyday since they do not adjust for younger people. You ask for an administrator & they promise you things & it never happens. Some of the nurses are extremely rude when you ask for something & when you complain to their boss he blames you. Says this is not a 5 star hotel. (sure charges like one) I was visiting & saw the difference in nurses. One was very rude & said they have other patients, after I had to go get her because we already waited over 30 minutes for them to answer the call. Then continued to argue with the patient to the point she was asked to leave the room & still argued. I feel sorry for people that have Alzheimers or dementia that can't tell anyone the problems they are having. I could go on & on about this place, but all I can say is if you love your family never send them there.
ReviewerFY#0830
5
|
September 19, 2021
My mom has been in NHC Healthcare Charleston twice for rehab. The first time was when she broke her hip, and the second time was when she broke her tailbone. The staff was more than helpful. They're good, and when you walk in it's like walking into a nice hotel. My mom loved the meals -- you can pick your meals out too. They had church services and entertainment. They have an enormous gym for rehab. I was very satisfied.
LindaMG
1
|
November 9, 2020
Where do I begin? If I could give zero stars I would. My Father spent 4 days here after a 1-week hospital stay for a scheduled 2-week period to work on regaining his strength before returning home. My Mother saw it necessary to “break him out” on day 5, and we are ever so grateful she did, as it probably saved him from death by dehydration. For starters, they lost his clothes, which my Mother provided for his 14 day stay, and by day 4 they hadn’t even notified by Mother to let her know. Along with his clothes, my mother provided replacement batteries for his hearing aids. Because his clothes, along with the hearing aids were lost, by day 4 when my family was able to visit him at the phone window, he couldn’t even converse with them due to not being able to hear as his hearing aid battery was dead. He was to receive 45 minutes of speech therapy, occupational therapy and physical therapy, respectively, each day during his stay. By day 4 he had only received physical therapy, and only for 15 minutes a day. He came home with a thigh and crotch rash, we can only assume was due to his Depends not being changed regularly. Due to a non-responsive team when he pressed his buzzer for assistance to go to the bathroom, he attempted to go relieve himself on his own and fell in the bathroom, resulting in a great degree of physical injury and resulting pain. On day 5, my Mother called to have him released. She picked him up from NHC (No Health Care…is what we now refer to it as) with a resolve that he will never go back there. Last, but surely not least, they did not ensure his most necessary adequate water in-take due to kidney disease, and he returned home on day 5 severely dehydrated, to a point where on day 6, now back at home--- a visiting nurse deemed it necessary for him to return to the hospital ER due to his heart rate plummeting dangerously low as a result of dehydration. If you love your family member, pick ANYWHERE else to take them for their short or long-term aftercare, following a hospital stay as they truly and obviously do NOT care at NHC.
Denie
2
|
December 16, 2016
To start with my mother was sent from the hospital to NHC the hospital said it was the best place around, i hope and pray they never need to go there. With that being said, 90 % of the nurses are nice and very helpful but the other 10 % does not need to work within the health field, the reason she was sent there is that she broke ackle, fractured her knee in two places and after mis diagnois her femmur bone in her right leg fractured tail bone also fractured shoulder so she was pretty bad off but a tuff old lady at 80 but the first few days she started vomitting and having diarehia the third day the nurse told her that she had to go to physcial therapy mom told her that she needed to be changed that she had a accident the nurse told her to go to rehab and they could bring her back to clean her up they let this lady sit in the mess for over 2 hours, blistering her skin, that was the first thing, she asked for a pain pills and is constantly denied saying its to close of time frame but mind you all day and the doctor said if needed every 4 hrs., then still going on 2 weeks now the vomiting and upset stomach every day 2 to 3 times a day, gives her dramamine and amodium ad no doctor to see her, on top telling that they are not equipped to make special diets even thou she is a diabetic the food is awful anyway. This place i would let my dog stay there. She is out of there on Monday morning and they will be inspected and investigated, please check it out first please keep you loved ones safe.
JS8
4
|
December 15, 2015
My mom has been in NHC Healthcare Charleston for about a month. So far, I do not have any real issues with them. They seem caring, and it seems perfectly adequate. The staff is great; I do not have any complaints about them. The room is a typical rehab/nursing home environment. It’s perfectly clean, and the food appears adequate. She seems happy.
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Services and Amenities of NHC Healthcare, Charleston in Charleston, South Carolina
General
- Resident Capacity: 132
Medicare
Health
5.0
Overall
5.0
Quality
3.0
Staff
4.0
About NHC Healthcare, Charleston in Charleston, South Carolina
NHC Healthcare, Charleston is a Senior Living provider in Charleston, South Carolina that offers residents Nursing Homes services. Contact NHC Healthcare, Charleston for more details on services and rates.
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