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The Retreat at Lady's Island

9 Sunset Blvd, Beaufort, SC 29907

(800) 558-0653

Verified Partner

3.1

(10 reviews)

Offers Assisted Living and Memory Care

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Reviews of The Retreat at Lady's Island in Beaufort, South Carolina

3.1

(10 reviews)

  • Facility

    3.6

  • Staff

    3.2

  • Food

    2.3

  • Activities

    2.2

  • Value

    1.7

Baby Child

1

October 23, 2023

I am a friend or relative of a current/past resident

Do not bring your relatives and loved ones to this place. They neglect the seniors. My mother caught a UTI infection because they were not cleaning and bathing her properly. They overmedicate patients. They leave the senior's medications out in the open. They do not clean up her room like they say they do. They do not assist her with dressing, cleaning, or caring. This place is a ripoff, and no one cares about the patients there. They give excellent lip service, but they don't act on it. They don't change her sheets. We have hospice care for her; they are just as bad as the Retreat staff.

Provider Response

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding of your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you.

Ena

4

October 5, 2023

I visited this facility

The Retreat at Lady's Island was a really good place. The people there were really caring. You can tell that the people who were living there really liked it, and they connected with them. They had a lot of events and stuff that they could do, which was really nice. Rachel gave us a tour of the place and she was amazing. She wanted to help us and accommodate us. She was doing everything right. They had a big patio with plants, and it overlooked a harbor, which was really pretty.

Provider Response

Ena, thank you for your kind review; we are happy to pass along your comments to the team here at The Retreat at Lady's Island!

Jennifer

5

June 23, 2023

I visited this facility

The Retreat at Lady's Island was a fairly new facility. It was a three-story facility. Each level had a lobby area for the residents, but the residents would have to go downstairs to eat. Their staff-to-resident ratio was pretty good. Besides it being large, nothing remarkable stood out to me. They had different levels of rooms from studios to 2-bedroom apartments. They were clean, well-equipped, and ADA- accessible. One nice thing was they have water views from the Marsh. This facility had a pretty good overall atmosphere. It was engaging. Activities were going on with the residents and the staff. The person who provided me with the tour was good and engaging. It was all-inclusive care. They had an in-house pharmacy, an in-house physical therapy, and a third-party connection with a doctor.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Donnr

5

April 9, 2022

I am a friend or relative of a current/past resident

After looking at about six facilities I decided on the Retreat at Lady’s Island. This proved to be one the best decisions I have ever made. The Retreat is maintained impeccably, the food is exceptional and most of all the staff is amazing. My wife is treated like family. Honestly, this place exceeded my wildest expectations. Don’t think I’ve ever been associated with or have known an organization with so many pleasant and competent people who genuinely love their work. God’s work.

Provider Response

We do indeed consider our residents and their loved ones as family. And though it is labeled a job, it is a labor of love for our team. Thank you so much for the kind sentiments. I have disseminated the message throughout and it prompted many a wide smile. -Tyler, Executive Director

bobandy

1

February 1, 2022

I am a friend or relative of a current/past resident

I wish I had known how much they can ignore your needs and concerns. In general, just about everything was bad. The food, the minimal needs of a human being, medicine, assistance in showering, everything they did was much less that adequate. If you care about your loved one, please look elsewhere.

Provider Response

Hi! We regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.

Joanna

5

July 11, 2021

I visited this facility

My dad is going to move into The Retreat at Lady's Island, and we've chosen this place because of the perfect view of the Beaufort River and the boat dock. It's open, quiet, and airy. The staff was very friendly and informative. When I was there, they had a milk-and-honey hour, and then I saw a bunch of ladies downstairs enjoying themselves. They have a list of daily activities too.

Provider Response

Joanna, thank you for sharing these kind words! We are very grateful that your father decided to make The Retreat at Lady's Island his new home!

IER

1

December 24, 2020

I am a friend or relative of a current/past resident

Our 92 year old mother has experienced first hand neglect due to untrained personnel at the The Retreat located at Lady’s Island. Their staff members were unfamiliar with her medical needs or personalized care plan, and their sub-standard care resulted in an adverse effect to her physical and mental health at this nursing facility. I would give this facility a rating of 1 or less. If you care about your loved one, do not take them to the Retreat to live. If they live at the Retreat, I would move them out. A lot of residents, as well as staff and administrators have left this facility....for a reason.

Provider Response

We apologize for your negative experience. Phoenix Senior Living prides itself on providing resident care and service with integrity. If you would please send us your contact information, we will have a member of our regional leadership team contact you to discuss your feedback. We take our reputation very seriously and apologize for your experience.

L.H.

4

November 10, 2020

I am/was a resident of this facility

The Retreat at Lady's Island is a very nice place, the building and all is nice. It's along a river, so the outside has a beautiful view and you see boats coming by occasionally. The people here are nice. The biggest complaint that the people here have is the food, and we're hoping that it will improve, but it hasn't happened yet. I have a two-bedroom and it's very nice. I have a little kitchenette with a small refrigerator and a microwave, the bedroom is separate with a private bathroom. There's a washing machine out in the hall, but right now it's broken, though there's another one further down the hall. The facilities are pretty nice. I would suggest that people come in and view it, which would help more than anything. Other than the food, there's nothing I can complain about. It has a much prettier view than most other places. I have a room in a corner and I look over the river and you can see across the river and the downtown view. It's quite a pleasant place. The staff is very nice, we just learned yesterday from the governor that we can have visitors in now, which is a nice statewide thing. When I got here there were quite a lot of things to do, but when the sickness went around they cut back on most everything. There was singing and music to games, a chapel where we have a service, and on Mondays we had bus rides.

Provider Response

Thank you very much for taking the time to leave us feed back on our service here at the Retreat. I have recently taken the role of food service director / Chef at this beautiful building on the water. I would like to say that as the leader of the dietary department I strive to bring the best quality and service possible to the residents in the dinning room. We have a great team in our kitchen and moving forward we are making a lot of positive changes to the service that we provide. I value the input of every resident and staff member and hope to make this the best kitchen in Beaufort. Thank you again. Chef Will

continuous worry

1

August 15, 2020

I am a friend or relative of a current/past resident

Rooms are okay, no activities, docile in bed residents seemed to be the goal, over-medication was common in memory care resulting in falls and injuries. Staff not knowledgeable, trained or educated in dementia. Medications were lost and over-charging took place. Medication administration done by uneducated individuals. Do not recommend this facility. Unsafe.

Provider Response

We are sorry you have had a negative experience. We pride ourselves on maintaining solid communication with our residents and families. In addition, we take resident care and service very seriously. Please email your contact information to us so we can connect with you to discuss your concerns in detail.

JG

4

March 23, 2019

I visited this facility

The Retreat at Lady's Island was just one building, it's newer than the other places, and it was nice. The rooms were on the smaller side, but they had more amenities. They had several different floor plans and some of the rooms had a beautiful view, which looked out over the water. It was in a very nice location. It was a little tough to get to, but when you get there, you could see the bay. They had different clubs, card games, bingo night, arts and crafts, and they would take people to town to the grocery stores or Wal-Mart. They would help you out if you needed to go somewhere.

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Costs for The Retreat at Lady's Island in Beaufort, South Carolina

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,575

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,400

Starting Price

Services and Amenities of The Retreat at Lady's Island in Beaufort, South Carolina

Costs

  • All Inclusive Rent
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Features

  • Beauty Barber Shop

About The Retreat at Lady's Island in Beaufort, South Carolina

From the very first moment you arrive at our gorgeous Sea Island property on the banks of the Beaufort River, it’s clear that The Retreat at Lady's Island takes a unique approach to senior living in Beaufort, SC. Private and semi-private assisted living suites and studios offer sophisticated comfort, with sweeping views of the Beaufort Marina and Woods Memorial Bridge from a cozy community lounge on every floor.

The caring and compassionate staff at The Retreat at Lady's Island apply a whole-person philosophy to senior care at our community near Red Oak. We look to the National Wellness Institute’s "Six Dimensions of Wellness" to serve as guideposts that ensure each individual is seen in the full light of their abilities, preferences, and potential. Well-rounded good health strives toward a purposeful life of emotional, physical, cognitive, spiritual, and social wellbeing.

Assisted living at The Retreat at Lady's Island means getting the daily help needed to take advantage of whatever the day has to offer. A bit of support with everyday tasks can help relieve stress, as well as free up time to engage in those activities that promote health and bring joy.

With the housekeeping, laundry, and maintenance taken care of, residents have the space to indulge in favorite pastimes and explore new horizons.

Advantages include:

  • Daily living needs and personal care
  • Dietary selection
  • Medical needs
  • Engaging programs and activities
  • Elegant room decór and ambiance

Our caregivers show up for our memory care residents with patience, compassion, and respect in all circumstances – so that each person can live the day with dignity and purpose.

We help residents with Alzheimer’s or related dementia to navigate their world with confidence, make connections, and find pleasure and fulfillment in their surroundings.

Map of The Retreat at Lady's Island

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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