Greenwood Care and Rehabilitation Center

Disgusted with this place

After my father broke his knee he was place at this facility. He was there for a few weeks started PT but still was unable to walk. I received a call that he had fell in his room and ambulance came to bring him to hospital and of course they say no one was there to witness. How he fell when he couldn’t walk doesn’t make much sense. He broke his hip (not on same leg as knee). After 24 hrs in hospital repairing hip he passed away. My sister and I went to get his belongings and asked where is cash was that was in lock box?? They didn’t know where it went. He certainly didn’t have it on him. After numerous calls to this facility about it we are transferred to voicemail. We have left so many messages and nothing. It’s sad that they have no empathy to our family to even call us back. Forget the money it’s the point that someone took money from a dead person and they have no decency to return calls.

OutofTownSon

Very disappointed from the start. My parent spent their first 20 hours in bed which is the worst thing for someone who has had hip surgery. Then they did not have someplace to sit in their room. PT and OT were both very good. Food was horrendous, cold, soggy, etc. This could be greatly improved. I understand the need for COVID screening, but they do not make it easy on their visitors. The front staff was unaccommodating and will not do testing until their ready despite when a visitor shows up, even an elderly one. Then they make you wait outside but provide nothing comfortable to sit in. Bottom line, very disappointed. I would not recommend it at all.

Elsa Domingos

Simple admission process, great communication and attention to detail. Very well oriented facility. Staff and nurses were very helpful and caring. Would recommend to anyone who needs someone to take care of their loved ones. My mom and my family were extremely pleased.

LIZARD66

A dear friend is 5 weeks post-op from brain surgery and has been at Greenwood for the past two weeks. He's had a severe UTI with horrible symptoms that have been largely ignored by the staff. I took him to his GP, who sent him straight to RI Hosp and insisted he *never* go back. They should be shut down.

Family member of a past resident

If I had to place another loved one in a skilled nursing facility, I would definitely go elsewhere. I found the communication, care, and attentiveness on the part of the staff to be subpar, and social activities lacking. Also, the bedrooms are small, especially for two people.

by daughter

I highly do not recommend this facility my mother loved this place loved bingo walking the halls talking to people, unfortunately she had a accident in her room had surgery was back there within a week she ended up back to hospital in worse shape passed away few weeks later. Once she needed more care they did not want to be bothered. So all I can say is if you choose this place for your parents spend every moment you can with them might be your last