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Pacifica Senior Living Victoria Court

55 Oaklawn Ave, Cranston, RI 02920

(800) 558-0653

Verified Partner

4.73

(19 reviews)

Offers Memory Care
Top rated on Caring.com

2022

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Reviews of Pacifica Senior Living Victoria Court in Cranston, RI

4.73

(19 reviews)

  • Facility

    4.5

  • Staff

    4.4

  • Food

    4.4

  • Activities

    4.4

  • Value

    4.5

Top rated on Caring.com

2022

Mrskat

5

February 28, 2024

I am a friend or relative of a current/past resident

The rooms are spacious. The building is not too big so it's comfortable for the residents to get familiar with the building. It's a home feeling when you walk in. Residents are not locked in one hallway or a separate sections, it's a whole memory care community.

Tommy

4

July 28, 2023

I visited this facility

I spoke with one of the women there at Pacifica Senior Living Victoria Court. They're fully Medicaid and memory care. I like it completely. I don't have any dislikes. They seemed very good with their patients from what we could see. Everything looked good. Some of the services they offer were great. The lady that helped us was awesome. She was a good person. I liked her a lot. Everything was nice. Average- sized rooms and great common space for everybody. They had a huge downstairs, so it was nice. We're very pleased with it. They were getting ready to eat when we were there and we kind of didn't want to bother their guests. I know they have a great chef. The facility looked nice and it was fairly clean. I was only there for a couple of hours and I think they were great.

Provider Response

Hi Tommy, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Victoria Court

Brenda

5

July 19, 2023

I am a friend or relative of a current/past resident

My mother was at Pacifica Senior Living Victoria Court, which was a beautiful place, but they didn't take Medicaid. I highly recommend it. They have their own apartments there. The place is very clean. The food is amazing. They have their own personal chef. The apartments are beautiful. It's like a studio apartment with a nice, big bathroom and a little kitchen area. The dining area is absolutely beautiful. It looks like a five-star restaurant. They take them on field trips and to restaurants. They have people come in and entertain once a week. They do movies and all kinds of activities. All the staff were extremely nice. It's expensive because my mother doesn't have a lot of money. They go by the level of care because there are different levels of dementia.

Provider Response

Hi Brenda, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!

Lois

5

May 21, 2023

I am a friend or relative of a current/past resident

My sister has moved into Pacifica Senior Living Victoria Court. The entire staff is all very professional. They know how to deal with her, and they know how to deal with the disease. They're always there to help her. The place is beautiful. Her room is excellent. She has a large bathroom, a kitchen with a refrigerator, a cupboard on top and a cupboard on the bottom, and she has drawers for silverware and stuff. They have microwaves, but I asked them to check that out. I have tried the food, and it's excellent. For amenities, they have family meetings every month. They have a backyard where they can go, and they have a gazebo where you can sit outside. Everything is locked including the front door, so there's no way she could get out. She enjoys the activities. They have a lot of activities. She loves to dance, and she listens to music, so they have provided her with a lot of that.

Mabel

5

February 25, 2022

I visited this facility

Pacifica Senior Living Victoria Court is a nice place. It was a very good fit for my mom and everybody there was very caring and very friendly. When I visited, the residents seemed to be very comfortable and they had their own space with some people playing bingo. What's nice about it is that they're qualified or certified for an additional level of care. They have extra licenses to have an extra level of care. The facility looks really clean too and very easy to get to. They looked like they had a lot of space and the structure seemed pleasant for the seniors. In the spring, they seem to have a nice outdoor court where the seniors can go. It's a full-time memory care and the staff, from what I've seen, was very friendly. They're also very reasonably priced.

Provider Response

Mabel, thank you for sharing your positive experience with Pacifica Victoria Court! We hope to be of service to you again in the future. Take care!

dzambarano

5

October 26, 2021

I am a friend or relative of a current/past resident

When we decided to bring my mom to Pacifica Victoria Court it was the best decision we made. The rooms, the staff and the whole atmosphere is the best! My mom is happy and that's what really matters!

Provider Response

We appreciate your positive review about your recent experience with us!

glenbrook

5

October 15, 2021

I am a friend or relative of a current/past resident

Very active , engaging & caring community. Great food as well.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Victoria Court. Thank you again, we hope that you have a wonderful day.

K. McCabe

5

October 14, 2021

I am a friend or relative of a current/past resident

My mother has thrived during her 6 months at Pacifica Victoria Court. I was impressed at how caring the staff was at my first meeting with them. I continue to be happy with their level of care and efforts to provide enrichment and stimulation for the residents.

Provider Response

Hi K. Mccabe, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Victoria Court. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Maureen

5

April 21, 2021

I am a friend or relative of a current/past resident

My mom has been in Pacifica Senior Living Victoria Court. It's a hundred percent memory care facility. She looks much better than she did, and she's actually very happy being there. The staff is also amazing. They're very caring and they actually checked my mom in at midnight. I don't think many places would do that. In fact, the rehab center where my mom was said that there's no way for them to check her that late at night, but Pacifica Senior Living Victoria Court did, and they were excellent. She said the food is delicious too, and she's always in an activity. She made a bracelet and plays cards. They also have bingo and manicure Mondays.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Victoria Court. Thank you again, we hope that you have a wonderful day.

William

5

December 5, 2020

I am a friend or relative of a current/past resident

I would do nothing but recommend Pacifica Senior Living Victoria Court. My wife is happy and smiling there. The only problem we have, and everybody has, is that we can't go inside to visit or make an appointment, and that's not Pacifica's fault. The staff is professional and is what you could hope for in a medical facility for this purpose. They're excellent. It's very clean, well arranged, and not cluttered.

Provider Response

William, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

cassandra Williams

5

December 7, 2019

I am a friend or relative of a current/past resident

Pacifica senior living Victoria court is the best option for your families, the staff is wonderful and patient especially second shift staff there all great! When I brought my mother there the whole staff treated her as there own mother they took very good care of her. The rooms are clean and always organized and they do activities with all the residents , they sing with them , play games , live music , etc . There was a Cna working there named guerline and she had the kindest heart she always made sure that all the residents was comfortable and clean and my mother loved her, also the ed rhoda Smith was very kind thank you for your kindness to my mother and all the other residents . Pacifica Senior living Victoria court is the best place to put Your elderly people .

Provider Response

Hi Cassandra, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Victoria Court. Thank you again, we hope you have a wonderful day!

Liza B

1

December 5, 2019

I am a friend or relative of a current/past resident

STAY AWAY! I put my Mom here and she was dead in less than two months. I saw her the Monday of the week she died & when I left I said to myself she's going to live till 100! That Wednesday she was fatigued & not eating. She was seen by their doctor, blood tests were requested, one of their aids asked my Mom if she needed to go to the hospital, AND NOT ONE OF THEIR FIVE STAFF WHO KNEW MY LEGALLY BLIND MOTHER WITH DEMENTIA WAS NOT WELL CALLED ME. My Mom died Thursday night. Had they had the courtesy to call me I would have been there immediately. Their excuse is that she said she was fine - well my Mom was not a complainer & she would have been very scared at the thought of going to the hospital without her daughter. Also, since my Mom had only lived there less than 2 months you think they'd call since they weren't that familiar with her habits. Their staff lied to the RI DOH when I requested an investigation - the woman at the front desk who claimed she sang with my Mom & loved my Mom told the DOH that she was not familiar with my Mom. Shame on these people! STAY AWAY!!

Provider Response

We want to offer our deepest sympathies for the unexpected passing of your mother. We are grateful that you found our care comforting on your Monday visit that showed the health and happiness of someone who would "live to be 100!" Our physician has regular visits to see any resident who is feeling poorly for any reason and if they felt a hospitalization was an option, families are notified immediately. We agree that no person should go to the hospital alone. While we cannot speak to the specifics of your mothers care in a public forum, we do want to share that if the physician or nursing team had concerns or changes in care plan, you would have been immediately notified. Many families find comfort in a loved one passing peacefully in the night without pain. As you shared, the Rhode Island Department of Health found there was no wrong-doing in the natural passing of a resident who had seen the physician hours earlier. As for the concern of dishonesty from the receptionist, please know that our caring team will always spend time singing, talking, or enjoying music together regardless of their role. The front desk staff know our residents by name and interest, but may not be familiar with their personal habits and care needs in the same way of the care team. At Victoria Court, the average resident lives with us more than double the industry average and many times become stabilized enough to return home with in-house support. We pride ourselves on providing a caring, personalized environment and I am sorry you didn't feel that same experience. Thank you again for your time, and we are very sorry for your loss.

Arlene B. R.

5

October 13, 2018

I am a friend or relative of a current/past resident

Warm, caring staff. Clean rooms. Meals adapted to dietary needs and preferences. Ongoing activities throughout morning, afternoon, and early evening.

Provider Response

Thank you for your review.

DiannaM

5

September 21, 2018

I am a friend or relative of a current/past resident

I absolutely love Victoria Court where do I even begin! From the moment I walked in to visit a friend at the facility it felt very comfortable, it felt like I was home. I am always greeted with a smiling face and every employee I see is always smiling and welcomes me with a warm hello. You can tell by how every employee interacts with other residents that they actually know them, care for them and love their job! The facility is very nice, clean and well kept. The apartments are a nice size, plenty of room for a larger bed, couch and even a kitchen table. They have a beautiful courtyard with a gazebo that is so private and it's so relaxing to sit outside for some fresh air. My friend loves the activities there, especially the musical guests, bingo and the crafts. The nursing team is amazing and will tend promptly to anything of concern with care. Kudos to the management staff at Victoria Court for a job well done! You all are amazing and very special to not only my friend but to me too!

Provider Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Superstar

5

January 6, 2018

I am a friend or relative of a current/past resident

This is a wonderful place for your loved one the care is wonderful and the staff are superstars!

Provider Response

Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!

William R.

5

November 11, 2017

I am a friend or relative of a current/past resident

I visited with a friend to see their dad doing this new program, "Brain in Play". WOW! I can't believe how great these seniors are doing! Amazing work that this staff does! The best!

Provider Response

Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!

Adam G.

5

November 4, 2017

I visited this facility

So much love. My friend need help caring for her mom. These people are so caring and compassionate. Wonderful place.

Provider Response

Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!

J. Hoffman

5

October 16, 2017

I visited this facility

I love visiting the residents here. I visit my mom's friend and she is always so happy. The patio is so pretty and it's so nice that everyone is outside so often. Fun place to be!

Provider Response

J. Hoffman, we are so pleased you enjoyed your visit to Pacifica Senior Living Victoria Court! Please don't hesitate to reach out if there's anything we can do for you.

Patrick

5

August 22, 2017

I am a friend or relative of a current/past resident

We chose Pacifica for my in-laws, and they're very happy with it. My wife liked it based on the location, and the service they provide in as far as allowing them to stay together, even though my father-in-law does not have Alzheimer's. We've been to a couple of family cookouts and they have Bingo. They seemed to be satisfied with the different variety of food and three meals are served a day.

Provider Response

Thank you Patrick for your review, we are pleased to hear that you and family are happy with your decision. We are proud of our staff, our community and the exceptional level of care we provide. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Feel free to contact us at (401) 519-0260.

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Costs for Pacifica Senior Living Victoria Court in Cranston, RI

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$3,700

Starting Price

Services and Amenities of Pacifica Senior Living Victoria Court in Cranston, RI

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • Dining Room Shared Meals

About Pacifica Senior Living Victoria Court in Cranston, RI

Situated in the vibrant community of Cranston, Rhode Island, Pacifica Senior Living Victoria Court offers full-service assisted living and memory care programs, providing a warm, inviting and familiar environment for residents with Alzheimer's disease and other forms of dementia. Our community focuses on programs that help individuals with memory loss to thrive while managing the issues of dementia.

Our residential care community offers an atmosphere of home and comfort, reducing the feeling of loneliness and confusion. We understand how important this is to our residents and their loved ones. While providing the best in customized care for our residents, we also provide support and education for families, helping the entire family enhance their understanding and happiness.

Map of Pacifica Senior Living Victoria Court

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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