Country Meadows of Wyomissing (Berks County) Wyomissing, PA

My father has been a resident for more than 5 years. Initially, I was impressed with the facilities. For the first few years, my father was proud to call Country Meadows his home. No longer--he complains to everyone about his living conditions. I have noticed a decline in services--especially food and food service handlers and frequent staff turnover. My poor rating of staff only refers to food service. My father has looked at other facilities but is hesitant to leave since his physicians are nearby. Although my father has had health issues, his mind is good, which makes this extremely sad.

If I could give less than one star I would do it. A friend of the family was finally convinced by her family (3 of 4 members) to move to independent living and surrender her house. She loved her house and loving living there. She was diagnosed with dementia, the Doctor would not indicate Alzheimer's although some members of family had tried to convince him to do so. She was not angry of disoriented and never felt she needed to go there. When she arrived she had a nice place in independent living and was adjusting fine and trying to make the best of it. I visited her often and was hopeful in her transition. Then they wanted her to use a walker, which she never needed before nor did she want. So she agreed to that. THEN within a month the nurses started to discuss moving her to building two into the locked-down portion. Why? She had trouble finding her room twice and wasn't always willing to participate in the activities, but rather would return to her room and nap. She did not seem combative. Since they moved her to the lock down area she is not as well groomed, hair is mostly in disarray, and she now resides with others who are in advanced stages of dementia and /or severe mental illness. A healthy individual could not survive here without declining in health! It is similar to a co-ed dorm. Other residents wander into her room and she needs to escort them out, men often leave their room in their underwear and once a male resident wandered into her room at night when she was sleeping. Incidentally, their practice of saying there suddenly is room in the lock-down area is a false sales practice. From being in there I can tell you there are always open rooms.

Country Meadows was beautiful. I’m actually probably going to put her in there because where she is now isn’t strictly a locked-down facility. I was looking for a locked-down. This was one of the places I looked at, and they had a dementia unit. I didn’t taste the food, but it looked really good. The staff seemed really nice, and they do a lot of activities. The rooms were very nice. Everything seemed wonderful.

At Country Meadows, the visit was very welcoming and very informative. They were very pleasant. They welcomed us with open arms. They were not really pushy. They showed us upfront what the cost would be for my mother. They explained all the options. What stood out to me were the activities and the pleasant surroundings. The people that we met there, both the staff and the residents, they were very friendly.

At this point I'm very pleased with their service. Country Meadows facility is very nice. They're keeping my mother's room very clean and well-maintained.

The facility is clean and well staffed. The dementia ward in particular is very nice, and special care is taken to keep those residing there safe. There are special precautions taken to make sure visitors can easily enter and exit via a touch pad and a picture with the code that those without dementia can figure out. They take special care to make sure we are kept up to date on medication changes as well as any incidents that may occur. They also don't require direct input to make changes as necessary, and have done a very good job for the 3 years I have dealt with them. Parking is plentiful and easily accessed. It sits adjacent to the Schuykill River and has some lovely views. Though it's not cheap it's also not outrageous, and they were knowledgeable and helpful while going through the process of having my grandfather's estate used, and after setting up government assistance.