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(800) 558-0653

Hillcrest Center

1245 Church Rd, Wyncote, PA 19095

(800) 558-0653 (Call a Family Advisor)

2.44

(9 reviews)

Offers Assisted Living and Nursing Homes

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Reviews of Hillcrest Center in Wyncote, Pennsylvania

2.44

(9 reviews)

  • Facility

    4.0

  • Staff

    4.0

  • Food

    4.0

  • Activities

    4.5

  • Value

    3.0

Phillykj

2

May 29, 2021

I am a friend or relative of a current/past resident

Some staff are unprofessional, disrespectful . Treated like less than a human. Food preferences ignored

PETER O

5

December 27, 2019

I am/was a resident of this facility

I HAVE BEEN A RESIDENT HERE FOR 6 MONTHS. i LOVE THE STAFF HERE. I AM TREATED WITH RESPECT AND CARED FOR BY ALL. THE FOOD IS GREAT, ESPECIALLY BREAKFAST, SERVED LIKE A RESTAURANT. i THINK THE STAFF ARE VERY ATTENTIVE AND HELP WITH MY EVERY NEED. THANKS TO ALL THE STAFF AND ADMINISTRATION TOO!!!

jen r

5

December 27, 2019

I visited this facility

ive read other reviews and noticed they were from over two years ago so i decided to leave a current one- the staff is wonderful the facility is clean the patients get the attention they need the food looks delicious the don and administrator are interested in the patients and their families home like caring environment rooms were clean many staff members smiled and asked if i needed help

jenmcbride2003

1

May 23, 2017

I am a friend or relative of a current/past resident

This facility is by far thee worst of them all. The lack of supervision is at an all time high. The attention to detail is very poor. Not to mention, anybody can just walk in and walk around, goes from room to room without any saying it asking them anything. Females patients using the bathroom while the doors open and all male staffs and patients visible to see. A lot of staff enaction with each other. Patients are being left unattended. Then when you report the administration acts as if you are the problem. Patients personal items are being stolen and the facility can't give you an good reason as to what happens. They do not take any compliants seriously at all. You call and leave messages to the social workers and/or administration they never returns your call at all.

Faith07

1

April 21, 2017

I am a friend or relative of a current/past resident

If you love and care for your loved one, do not use this facility. My grandfather stayed here and he was not feed or given any type of liquids, such as the basic necessity of water. Unfortunately, he lost the ability to feed himself, therefore they didn't feel the need to feed him. This facility lacks in experience with patients suffering from dementia. Not to mentioned, poor maintenance of the entire facility. Do yourself a favor and look elsewhere.

disgusted by treatment

1

November 21, 2016

I am a friend or relative of a current/past resident

If I could give it minus stars I would. My mother's sheets have not been changed in weeks. Clothes that come back from the laundry are not hung up in her closet by the staff even though she is unable to do it herself. Psychiatrist thought she had dementia but if he took more than five minutes with her he would have realized she didn't respond because she is hard of hearing.

Angry patron

1

September 12, 2016

I visited this facility

I would give no stars but it wouldnt let me! This place is horrible morning staff are lazy and never clean or tend to patients would never recommend this place

Caring73662150

3

December 13, 2013

I am a friend or relative of a resident

Hillcrest is clean. The staff seemed to be very caring there. There are activities which were good. They could have more activities and the food could be better. I think they're all very expensive. There are always additional charges that you have to deal with but I would say that Hillcrest is probably an average one. Having been around to a lot of others, I would give them probably a 3.

meg9

3

October 12, 2012

I am a friend or relative of a resident

We were working hard to find a nice place for our grandmother who was in the middle stages of dementia and could no longer stay in our home. Hillcrest was very nice for this kind of nursing home. They had a nice day room, but not always enough interesting activities for the residents (because they are understandably creating services for a wide range of mental and physical abilities) My grandmother enjoyed bingo and some of the crafts, although they were simple and she was a whiz in her bible group, so that was a plus. The facilities were clean and pleasant, although you did see people who were sitting off by themselves for quite a while sometimes, although they seemed mostly content. The food was fair to good, and the staff worked hard to make holidays cheery and pleasant. All in all, this was a nice place for our grandmother and they worked with our financial constraints to provide the care that she needed. She also got along with her roommate, and a nice sunroom.

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Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    3.0

  • Staff

    2.0

Medicare Provider Number: 395481
    Ownership Type: For profit - Partnership
    Rating Date: 9/1/2023

About Hillcrest Center in Wyncote, Pennsylvania

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

Map of Hillcrest Center

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