$2,613
Jenner's Pond
200 Sycamore Dr, West Grove, PA 19390
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Reviews of Jenner's Pond in West Grove, Pennsylvania
3.36
(11 reviews)
Facility
4.5
Staff
4.0
Food
5.0
Reviewer#RD0908g
4
|
September 30, 2023
I like Jenner's Pond. I like the accommodation and the feeling that you got there. I went there a couple of times, and it was a very nice place. They had good programs. The staff were very helpful in telling you about the place. They gave me a schedule of what they were having, and I went through a couple of things, and they were very good. They're informative. They had parking, and they had grounds where you could go for walks. In terms of upkeep, they took care of it, but it was certainly not as modern as some of the other ones.
Anne
5
|
June 20, 2021
Jenner's Pond was lovely and I had friends there, but it was too far for my family. The apartment was very nice. The staff was very knowledgeable, very helpful, and answered all my questions. The food was excellent. They have trips, people coming in to give lectures, an art show once a year, and a book sale once a year. There was everything that you could possibly want.
bern$&@
1
|
August 15, 2017
Trying to get information regarding my cousin who is in a rehab facility a Jenners pond. Seems like none of the phones are answered. Seems like they won't answer at this time. Cannot get through to anyone. Very disturbing. What's going on Jenners pond answer the phones thank you
A worried daughter
2
|
April 29, 2017
My father was placed in Jenner's pond for rehab after surgery. It came well recommended by the hospital social service workers. The building was clean and well-kept. While the staff did provide basic physical medical care, there was very little warm or positive interaction with my father. They seemed ambivalent at best. My father became so depressed there he lost 25 pounds in two weeks and was severely dehydrated. The nurses blamed my father for not eating. His appetite was not great, but the more important issue was that he was often too weak to feed himself. The staff apparently could not be bothered to help feed him and didn't seem to care if ate or not. There was no care plan developed for him. I saw other patients in wheelchairs sleeping in the halls like forgotten dogs. It was sad looking.It became obvious that they did not want my father there when the nursing supervisor repeatedly told us how sick my father was (he wasn't when he arrived), and seemed hopeful to have him readmitted to a hospital. he seemed ready to die. Our family's suspicions of poor treatment was validated when we moved him to another facility and he blossomed under their care and warmth. He is now ready to come home next week! If you place someone you love there, make sure they only need the most minimum of care.
TM5000
1
|
January 15, 2015
My mother was a resident, and she seemed to like the activities at JP. She has since passed, and that has brought up my issue with the facility. The idea was after my mother passed, they would resell the apartment, and give back most of the initial purchase price to the estate. It has been over TWO YEARS and we have still not gotten the just over $ 200K . The contract seems to be airtight, in that it is up to them when to sell it and for how much. We have tried to have them ask less, or we would offer a 'sales bonus', but his is not their process. We are going into our third year of probating the estate waiting and waiting and waiting.
Janice49
4
|
September 30, 2014
I had my rehab at Jenner's Pond, and it was good. It was clean. The staff was very nice, friendly and accommodating. They had a private dining room and you were served your choice of food. The food was good. They had social entertainment like games and people came in to sing and perform. The physical therapy was good and I was able to walk again. However, I thought they needed a larger physical therapy room.
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Services and Amenities of Jenner's Pond in West Grove, Pennsylvania
Features
- Garden And Patio
- Resident Parking
- Security Gate
Guest services
- Guests At Mealtime
Languages
- English
- Spanish
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
4.0
About Jenner's Pond in West Grove, Pennsylvania
Jenner's Pond is a Senior Living provider in West Grove, Pennsylvania that offers residents Assisted Living, Memory Care, Nursing Homes, Continuing Care Communities, and Independent Living services. Contact Jenner's Pond for more details on services and rates.
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