Atria Willistown

Offers Assisted Living and Independent Living

20 Reviews
1713 West Chester Pike, West Chester, PA 19382
Call (844) 325-8230
Atria Willistown (844) 325-8230
PROMOTION! 73 days

The best time to choose Atria is right Now! For a limited time, you can lock in our current rental rate with no increases until at least January 1, 2020 - Details apply. Must sign lease by September 30, 2018

Reviews of Atria Willistown

20 Reviews Write a review
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(2 Reviews)
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Assisted Living Reviews for Atria Willistown

September 13, 2016

By Jeanne261560

I visited this facility

The Solana Willistown was very nice. My only problem with them was the residents that I saw seemed to be significantly older than my husband; my husband’s only 68, and it seemed predominantly women. When they were quoting me the costs for my husband, it was outside of my budgetary allowances. It was clean and seemed very organized. They had a lot of amenities that some of the other places didn’t have. The woman I met with was very friendly. If I had unlimited wealth, it definitely would have been in the running. They actually sent me home with a homemade pie -- which my husband thought was very delicious -- so I’m sure he would have been happy with the meal accommodations there.

August 22, 2016

By Charlene138780

I visited this facility

I liked The Solana Willistown. The facility was nice and comfortable. What they offered was okay for us. The room was roomy and suited us. The place was nice and quiet, which is the most important thing. The person there was really sweet and willing to help us. She didn't rush us, and she took her time. I have no complaints about it. I liked the way it was set up. I also liked the recreation area; that was kind of what got me.

December 31, 2015

By Caring105487050

I am a friend or relative of a resident

We visited many different assisted living facilities when we realized that a move out of our house was eminent for my husband. Because his diagnosis of FTD was not advanced to the point that he would easily accept the move we placed him first into assisted living with a minimum level of care that included managing medications. We knew this was a temporary situation and that things were progressing fairly quickly so we chose The Solana to allow for a move into Memory Care with the least amount of disruption. He lived in assisted living for several months, until he became too confused to make it to the dining room for meals on a regular basis. He seemed confused, overwhelmed and anxious most of the time when we visited him. At this point we (family) and the staff at The Solana concurred that it was time to move him into memory care. The staff was very considerate of what would make the move and transition successful for him. They placed him in a room adjoining the room of another resident that they thought would be a good match for him. In just a months time he has adjusted and for the first time since we received the diagnosis he seems "happy". He no longer asks to go home. Memory care seems to have just the right amount of freedom and activity to quell his anxiety. The staff is pleasant and friendly and the facility is bright and clean. The food is great and a plus when we visit and take him out of Memory Care into the bigger dining room to eat with him. We also looked for a place we could afford as his needs increased. The Solana has a fixed price for memory care that is within our reach. But the real clincher is the fact that when we visit now he seems more engaged than ever with the people and activities around him. His anxiety level is very low, he laughs frequently, is connected with his suite-mate and finds purpose in expressing concern about other residents when they are in distress. We were not sure that The Solana was going to be a good fit. It took time to work out the details. We felt that the staff was responsive to our questions and requests. It is a relief to have found a workable solution.

December 25, 2015

By Andrea30

I visited this facility

I visited Solana Willistown, and I did not like the place. It's not independent living because it’s small. It was not a good for me. They had a little kitchenette with no stove, and it wasn’t something where you could sit down and make yourself some scrambled eggs. I also don’t like that it's very close to the road. The place would be very nice for people not as independent as I am.
Provider Response

Hi, Andrea. I’m sorry that The Solana Willistown wasn’t a perfect fit for you at this time, but thanks for visiting. I welcome you back at any time, if you have further questions, you can reach me at

July 20, 2015

By Susan109592750

I am a friend or relative of a resident

The place is absolutely beautiful. The people are extremely friendly. I was so impressed with Solana Willistown, I signed a contract on the spot for an apartment in their memory care unit. I spoke with people who were in direct patient care responsibilities and with the person who was responsible for the memory care unit. They actually went to visit my brother at his home -- which is two hours away -- did an initial assessment, and made a determination about the level of care that he required. They worked with his long-term care insurance company, and everything went very smoothly. They were extremely focused on doing the right thing for him. He has a private studio apartment. He has a bedroom with a queen sized bed, a dresser, a TV, and a small kitchenette that has no appliances, but it has a sink and cabinet. There's a chair, an ottoman, and a large accessible bathroom, which is one of the nicest features there -- it has a pocket door, which slides. The facility itself has great dining facilities and lots of activities, and they encourage a lot of participation. They're involved in a research study involving music for memory care patients. Everybody I talked to is very complimentary. In the memory care unit, they have pre-planned meals. The food is fresh and nutritionally more than adequate. The rehab therapists are working with him to support some of the special needs that he has related to being able to see things on his plate because he has a visual impairment. The food is exceptional. In the independent living section, it is like a restaurant style menu where it's made to order food. The portions are perfect for maintaining nutrition and weight. The service is a little slow, but they're very friendly. They do history things and daily exercise, and they try to survey the interests of the residents and then build activities to accommodate those interests. My brother has a lot of interest in America, and they gave him history trivia one day; apparently that was very engaging for him and a number of other folks as well. He's been there for two months now.

June 12, 2015

By caring-son-in-law

I am a friend or relative of resident

Great place for assisted living. Great place for 24/7 care. If you have a loved one mentally aware but needs physical care this is not the place.
Provider Response

Thank you for sharing with us. We'd like to learn more about your experience, so if you're open to continuing the conversation please reach out to us at

June 08, 2015

By Anonymous112123650

I am a friend or relative of a resident

Solana Willistown was an excellent community, but it was very costly. The one item that we really had some questions about was the level of care. It did not seem like anything changed when they increased their pricing. They had cards, crafts, and social hours. The staff that assisted my mother was wonderful.

May 24, 2015

By Anonymous104954050

I visited this facility

Solana Willistown was fairly new. It was not quite as large as the other place we went to, but it was very nice. They serve three meals a day. They have lovely and nice people.

May 06, 2015

By Caring106410550

I am a friend or relative of a resident

My mother lived in Solana for a little more than a year, and I found it necessary to move her out of there. I wanted a 24 hour nurse. The facility was fairly new, but they were having growing pains. My mother has dementia, and by the time she got to know a caregiver, they would either be fired or something. When we left, they were finally going to get a new director, but to me it wasn’t really a qualified person. Some of the workers I dealt with were fantastic.
Provider Response

Thank you for your review. Feedback from our residents and their families is very valuable to us. If you’re comfortable sharing more about your experience, please reach out to us at

August 29, 2014

By Caring91867350

I visited this facility

I liked The Solana Willistown a lot, but it was just a little bit too far from my sisters. It's a generally new facility. I think it was only less than a year old, so it's very, very nice. The dining as well as the food was very good. The person that we talked too was very good. If my sisters were closer, we would have chosen this facility.

July 28, 2014

By M_R_

I am a friend or relative of resident

My mother recently did a respite stay in the Memory Care section of Solana. My original plan was to have her do a 60 day stay, but I cut it short because I was very disappointed with her care and I also found permanent placement at another facility. Solana is an upscale facility which is reflected in their costs. The support staff, the employees who provided care for my mother, were NOT sufficiently trained in many areas of care. They also use med techs, not nurses, to administer medication, and mistakes were made with mom's meds. There were issues to resolve EVERY TIME I stopped in to see mom. The respite was supposed to be a break for me, but considering the circumstances, I paid a lot of money but did not completely enjoy a stress-free break. I honestly could NOT recommend the Memory Care section of Solana Willistown to anyone!
Provider Response

I am sorry to hear of your mother’s experience at our community and apologize for any stress it caused you as a result. Your comments are very concerning to us and we’d like to speak to you personally to gain a better understanding of the situation. If you are willing, please contact us directly via including “Solana Wilistown” in your subject line so we may quickly include the appropriate directors in the correspondence. We certainly hope your mother is happy in her new home and are here to help if we can be of further assistance to your family.

April 26, 2014

By Caring77667550

I am a friend or relative of a resident

Mom is in The Solana Willistown. It is brand new, and everything is really good. My mother is loving it right now. The staff is very friendly and cooperative. They offer activities from arts and crafts to movies to baking; they do everything there, and it is really nice. They have a salon and a rehab. They have everything, and I will recommend them to others.
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Independent Living Reviews for Atria Willistown

Photos of Atria Willistown

Services and Amenities of Atria Willistown

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Tv Room
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms


  • Pets: Small Pets Allowed


  • State Licenses: 140180

About Atria Willistown

Atria Willistown offers an active lifestyle for southern Pennsylvania’s wisest older adults. Set on eight lush acres on the east side of historic Chester County, this senior living community has been thoughtfully designed to promote comfort and independence. Independent living and customizable supportive living options are available, as well as Atria’s forward-thinking Life Guidance® memory care program for individuals living with Alzheimer’s or other forms of dementia.

Atria Willistown is convenient to antique stores, parks, restaurants and shopping centers – and just 30 minutes from downtown Philadelphia. Amenities include multiple dining venues, a salon and barber shop, theater, library and creative arts studio, plus inviting common spaces for gathering with friends. Residents enjoy chef-prepared meals and a variety of engaging events every day, including planned outings to local points of interest like the Longwood Gardens and the Paoli Battlefield Historical Park.

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 13,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.

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Atria Willistown

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