Grand Residence at Upper St Clair

My mother says that they are very friendly and very gentle with her at the Grand Residence. Unfortunately, she doesn’t communicate too well anymore. They seem to be very caring and attentive to concerns that I bring up, and so I have been happy with them. She has an apartment with a separate bedroom, a living room, dining room, and kitchenette area. Other places could not provide this for us.

My mom was at Grand Residence at Upper St Clair. She ended up falling and breaking her nose five times in seven days. It's like a hotel and very nice. I think the staff is good, but my mom wasn't ready for the move, and she may have been reluctant to call them for assistance. Part of that issue was that most of the their assistance were high school kids. I don't have anything bad to say about the people or management. It just didn't work out. I think they are just more catered to people who are not fall-risks than people who are fall-risks. The dining is first class and the food is top-shelf and very good.

The grand is grand. The care is outstanding and the food is excellent. As a social worker i was reluctant to place my father. No placement is perfect but this comes close

We toured seven facilities, and we felt the Grand Residence had the most home-like environment. The place was clean, and the staff was very friendly; we walked in unannounced, and they were accommodating. We just liked everything about it the minute we walked in. They integrate all the patients: they don’t have a separate Alzheimer’s unit where they basically segregate the people with dementia from the rest of the population. My mother is borderline; she has some dementia, but she is not that confused. They hire top-notch high school kids. Their dining room staff is all local high school kids, and the way they are attentive to the older people is extraordinary. They have great nursing staff and aides. She has an efficiency apartment, which was empty, so we were able to move her furniture, which we loved because that makes it feel more home-like to her. It was spacious, it has a little kitchenette, a large bathroom, and lots of closet space. They have two coordinators, and they have lots of entertainment, lots of crafts, games and puzzles, movie night, and they take them on rides for sightseeing tours, local restaurants, and local community events. The food is phenomenal.