Mountain View Care Center
2309 STAFFORD AVENUE, Scranton, PA 18505
3.4
(10 reviews)
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Reviews of Mountain View Care Center in Scranton, Pennsylvania
3.4
(10 reviews)
Facility
2.5
Staff
3.5
Food
3.0
Activities
3.0
Value
3.0
bp22
1
|
May 8, 2022
This place has gone down hill in a matter of a few years. They are absolutely horrible. It smells horribly. Like old pee. The floors are atrocious. My mils wheelchair had food caked on it and under the mat. Looks like it's been there for weeks. Trash placed inside her clothing drawer. Toilet had pee all over it. Dried on pee non the less. The cleanliness of this place is disgusting. Maybe a visit from the health department should be in order. She waited over a half hour to be taken out of her bed to use the restroom. Along with her roommate. I'm disgusted with the level of care and cleanliness they don't even deserve one star.
Beans1clemens
5
|
May 28, 2020
Was in rehab for a broken leg. This was my third facilty. 2 others were horrible. This was the best! PT/OT/Speech were awesome! So very glad I went there. They are my heroes!
doriann
1
|
February 11, 2020
I went to visit my mother in 2019 and she was sleeping next to a portable commode that was full of feces. The smell was awful. I did go to a nurse supervisor who immediately had it emptied. But how long had my mother been in this situation and had it happened before?And will it happen again. I reported it to the state dept of health, nursing home division. They did investigate but told me they could not accept the photo that I documented with my IPhone. They had to witness it. The are over 400 nursing homes in PA and only a few inspectors. Families have to be their eyes and ears. My mother is 100, demented, blind, and deaf, and in continent. And this is how nursing homes can treat them?
Louise410015
5
|
December 8, 2016
I was so impressed with Mountain View; this place is outstanding so far. There’s only 12 rooms in the area that my mom needs to be in. The food is wonderful. It’s such a good decision. I cried for a month thinking about this, and every time I go see her I feel better and better. I know I made the right decision. This is a good fit for us. It’s clean, they have activities, they do memory games, they toss balls around, and they also take them out of the unit. My mother would not get bored. The food is outstanding; they have a choice. It’s restaurant quality food. It’s very good.
LovemyDad22
1
|
October 17, 2016
Communication with involved family members is poor and the family is lied to.!! I had asked for blood work results on Friday and they said it was never drawn. If so, why were there results in my Geisinger online records?
ChristineXNMTM
4
|
May 11, 2016
Mom is in Mountain View Care Center. She went there after being ill and for rehab and has improved very much. She gets her physical therapy, speech therapy, and everything else she needs. They have all kinds of games and activities; she goes to bingo. They also have cats that live in the facility, and she is absolutely thrilled with that. They have a little zoo across the property with some goats and ducks, so they can go out and visit them. They gave her a bird feeder for outside her window which gives her a little bit of activity and some interest of her own which is good. She loves the food there; it’s very good. They take excellent care of her. It’s a very secure place, very friendly, and very helpful for families as well as for the patients.
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Services and Amenities of Mountain View Care Center in Scranton, Pennsylvania
General
- Resident Capacity: 180
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
2.0
About Mountain View Care Center in Scranton, Pennsylvania
Mountain View Care Center is a Senior Living provider in Scranton, Pennsylvania that offers residents Nursing Homes services. Contact Mountain View Care Center for more details on services and rates.
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