Rydal Park

Offers Assisted Living, Independent Living, Nursing Homes, and Continuing Care Communities

15 Reviews

1515 The Fairway

Rydal

19046

Rydal Park

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2.7 15

Dorothy Cohen 2021-08-22 I was a resident of their rehab facility 3 years ago. I am still having nightmares about the place. I can't say that the care was poor. I can say that it was non-existant. If I pressed the call button, someone came in about a half hour or more. Although there were a few pleasant staff people, the majority were uncaring and even cruel. There were no activities in the rehab bldg. And no one offered to take me to a bldg. where there were activities. Between PT sessions, I was very bored. I was also depressed, but no one dealt with that. They just worked at making me more depressed. I can go on and on. I was so glad to go home. And I felt so sorry for the people who were permanent residents. Since being at home, I have met many other residents and family members who felt as I did. I don't know how this place is allowed to remain open. I am/was a resident of this facility

5 1 1

unbelievable neglect 2020-11-28 Horrible. Nighttime nurses and staff neglect these poor elderly and sick people. I can’t believe this is allowed. STAY AWAY FROM HERE! I am a friend or relative of a current/past resident

5 1 1

Reeta G 2021-10-02 My good friend has lived at Rydal Park and could not be happier. The staff did a tremendous job during the start of the pandemic. They were cautious and so helpful to the residents who were missing their other family members. Rydal Park was very accommodating and use all safety precautions possible. They are friendly, personable, and always make us feel welcome. Greet job, Rydal Park!! I visited this facility

5 5 1

Jeanette 2021-08-23 I visited Rydal Park. I was pleased with the apartments and the available amenities. The staff was friendly, courteous, very professional, and knowledgeable. They have a library, a movie theater-type room, and an exercise room. I just saw the property manager, and she was very friendly and outgoing. It's very attractive. I'm sure it would interest a lot of people. You can't live there as independent without buying into the healthcare piece. That's why it's not for me. Once you go through the application process, that's the next step. You talk about your financial obligations and the healthcare piece goes along with it. Even though I'm independent and I don't need those healthcare services, it's still a part of their requirements for living there. I visited this facility

5 4 1

Willie 2021-01-21 I'm now living in Rydal Park. It's pretty good. I'm happy here. They have a lot of activities, but because of the COVID-19 dilemma, everything is shut down. I didn't expect much better food. There's an indoor track that I use regularly every day. The staff is very nice and very welcoming. They have a housekeeper who comes here once a week and cleans the apartment. They supply us with washing machines and dryers and dishwashers. I am/was a resident of this facility

5 4 1

Gary638645 2016-08-03 My experience at Rydal Park was very nice, but it's more expensive than what my parents could afford. The tour was very nice. They've got independent living and assisted living. It's a very upscale place and pretty formal. When you go for dinner, you have to get dressed up, and it tended to be pretty pricey. I have nothing bad to say about the place, but it didn't fit my parents' budget. The apartments were small, but it's on a high-end scale. I visited this facility

5 5 1

Aileen4 2013-06-07 We visited Rydal Park and it was beautiful. We just can't afford to sell our house right now and make a profit so we're going to wait a couple of years. I visited this facility

5 4 1

SEPAgirl 2012-07-11 First impressions are important, and I have to say I had a good one of this place. It has a very neat, clean, and comfortable appearance and feel. My family member who resides here has been in several different areas of the home, and no matter where he is, or what level of care he is under, I feel the same way. The staff here that we have come into contact with is also very kind and willing to help. We also appreciate the number of activities and the amenities that are available to him. In fact, there are times that I'd like to take part in the activities we see fliers for! Another perk is simply the location of this facility. It is easily accessible to people coming from many different directions, and is also located beside a small shopping center with a grocery store and a bank. So, in general, we have been very pleased with Rydal Park. I am a friend or relative of a resident

5 4 1

JessieMc 2021-10-18 Do not place your loved one at Rydal Park; the patient care in the "memory care" section is beyond unacceptable - the general incompetence among the nursing staff and lack of empathy shown by most of the nurses is disturbing to say the least. I wouldn't even call it memory care as the nurses here appear to have zero training in dementia care - they have no special skills and beyond that don't even seem to possess a natural ability to interact with and care for people with dementia in a positive way. They don't treat my loved one as an actual person with feelings and emotions. The general attitude displayed among the nurses is that because a person with dementia can't communicate or show understanding in the same way that you can, they don't feel anything either. This is not a place centered on patient dignity for those with dementia. Ensuring that your loved one receives proper medical attention, let alone basic positive human interaction, kindness, or communication from nursing staff, is a constant battle. Everything is a fight and any requests or concerns from the family are met with defensiveness, arguments, and general combativeness from the nurses. There is an excuse for everything, including blaming the patient, and no accountability among the staff. Nurses make no attempts to find solutions or address concerns in a positive way. Communication among the nurses is horrible, no one ever seems to know what is going on, and no one thinks it is important to develop and follow through with individual care plans. If you don't advocate for your loved one they will be treated poorly and medical needs will be ignored by and large, including basic hygiene. If you do advocate be prepared that everything will be a fight, and you will see little to no improvement or understanding from the nursing staff. You will be met with blank stares or an argument at every turn from floor nurses to nursing managers. The substandard care here is degrading for the patient, and mentally and emotionally exhausting for the family member trying to make sure their loved one is not neglected and treated poorly. If you are looking for proper social attention, skilled communication, medical knowledge and real care for your loved one with dementia, you will not get it at Rydal Park memory care. I am writing this for anyone else who is considering Rydal Park memory care, do not put your loved one here!!! I am a friend or relative of a current/past resident

5 1 1

MolllM 2021-07-29 The treatment of people in the Rydal rehab center is deplorable. It is particularly bad in the evening and night. Trying to get information is difficult to impossible. Do not put anyone you care for in this place. Other

5 1 1

deanna m 2019-05-14 Nursing home has private baths with showers. Others I've visited just had toilets and sinks. Rehab stays are short but staff explained the medicare process to me and helped arrange hone care therapy for afterwards. I am a friend or relative of a current/past resident

5 5 1

kake 2018-04-19 Please. I beg you ignore this facility. Do not use this rehab. 2.5 Days to obtain pain medication. Floors, windows, lamps are filthy. Staff act as though you are imposing on them when you would like something done. Supplies ordered, none followed up. 4 days later i check .A clerk decided to cancel the order. If you would like to be a supervisor of your loved one's care, this is the place. You will work there for free. I am a friend or relative of a current/past resident

5 1 1

AM 2018-03-27 My mom stayed at Rydal Park of Philadelphia, and when it first started out, it had an excellent reputation. The ratings have dropped. They didn't have enough staff, and they were not conscientious about the patients whether they were sick or not. I had to tell them to do an x-ray because my mother kept coughing because she had pneumonia. The food is not bad, but since you had to wait so long, it got cold. The way it was set up architecturally was not conducive to the kind of work they do there. You can't see what's going on down on one end or the other end because of the curbs in the building. There was one time when it appeared that there was nobody around for two hours. You could drop dead due to a stroke and nobody would be there. I would never send my mother there again. I am a friend or relative of a current/past resident

5 2 1

jimlinry 2011-09-14 I only wish there was a rating of less than one star. Rydal Park Inpatient facility is old and rundown with poor service and we had an overall terrible experience. There is an unbelievable lack of communication with the staff and administration. When you are admitted you are given no information as the daily routine and services and it is more than difficult to get answer to any questions. And God help the poor patient that does not have family to handle the daily problems that you WILL encounter. While there were a few good nurses and assistants, the majority of the staff did not appear to care about the patients or their therapy. Additionally, the patient rehab area has a very institutionalized atmosphere. Our family is currently dealing with a different rehab facility and the difference between the two is night and day. While we knew we were having many difficulties with Rydal Park, we truly did not realize how bad the quality of Rydal Park's services were until we saw what a rehab center SHOULD be. Please do not take your loved one here "“ there are MUCH better options. I am a friend or relative of resident

5 1 1

jakesdaddy 2020-10-16 Rydal is decent for residents in Independent Living who can take care of themselves but once in Assisted Living the level of care drops considerably. I have had to continually advocate for my parents once they began losing cognitive ability and for issues that should have been handled by the Rydal staff as a matter of course. The Medical Center is adult day care with the bare minimum of medical service being provided. As an example I visited my Father last Winter (pre-covid) in the Medical Center and he was still in his pajamas in bed at 1:30pm. He had PT scheduled for 1:00 but the staff didn't come for him until 1:45. I have learned from my experience at Rydal that residents will need to have relatives ready and able to be involved and advocate for their elders. I would not recommend Rydal Park. I am a friend or relative of a current/past resident

5 2 1

1515 The Fairway, Rydal, PA 19046

Call (800) 385-2527

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Rydal Park (800) 385-2527

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Reviews of Rydal Park

15 Reviews Write a review

Food

(8 Reviews)

Staff

(8 Reviews)

Facility

(9 Reviews)

Activities

(5 Reviews)

Value

(6 Reviews)

Assisted Living Reviews for Rydal Park

August 22, 2021

By Dorothy Cohen

I am/was a resident of this facility

I was a resident of their rehab facility 3 years ago. I am still having nightmares about the place. I can't say that the care was poor. I can say that it was non-existant. If I pressed the call button, someone came in about a half hour or more. Although there were a few pleasant staff people, the majority were uncaring and even cruel. There were no activities in the rehab bldg. And no one offered to take me to a bldg. where there were activities. Between PT sessions, I was very bored. I was also depressed, but no one dealt with that. They just worked at making me more depressed. I can go on and on. I was so glad to go home. And I felt so sorry for the people who were permanent residents. Since being at home, I have met many other residents and family members who felt as I did. I don't know how this place is allowed to remain open.

Provider Response

Thank you for sharing your feedback with us. We are sorry to hear that you were disappointed by your experience at our community several years ago. When convenient, please reach out to me (Andrea Gibson, Health Services Administrator) so I can address your concerns and continue to improve our community.

November 28, 2020

By unbelievable neglect

I am a friend or relative of a current/past resident

Horrible. Nighttime nurses and staff neglect these poor elderly and sick people. I can’t believe this is allowed. STAY AWAY FROM HERE!

Independent Living Reviews for Rydal Park

October 02, 2021

By Reeta G

I visited this facility

My good friend has lived at Rydal Park and could not be happier. The staff did a tremendous job during the start of the pandemic. They were cautious and so helpful to the residents who were missing their other family members. Rydal Park was very accommodating and use all safety precautions possible. They are friendly, personable, and always make us feel welcome. Greet job, Rydal Park!!

Provider Response

Reeta, thank you for your positive review of Rydal Park. We appreciate your comments about our friendly and personable team members, and the care we took to ensure the safety of our residents during the pandemic. Thank you again for taking the time to share your feedback.

August 23, 2021

By Jeanette

I visited this facility

I visited Rydal Park. I was pleased with the apartments and the available amenities. The staff was friendly, courteous, very professional, and knowledgeable. They have a library, a movie theater-type room, and an exercise room. I just saw the property manager, and she was very friendly and outgoing. It's very attractive. I'm sure it would interest a lot of people. You can't live there as independent without buying into the healthcare piece. That's why it's not for me. Once you go through the application process, that's the next step. You talk about your financial obligations and the healthcare piece goes along with it. Even though I'm independent and I don't need those healthcare services, it's still a part of their requirements for living there.

January 21, 2021

By Willie

I am/was a resident of this facility

I'm now living in Rydal Park. It's pretty good. I'm happy here. They have a lot of activities, but because of the COVID-19 dilemma, everything is shut down. I didn't expect much better food. There's an indoor track that I use regularly every day. The staff is very nice and very welcoming. They have a housekeeper who comes here once a week and cleans the apartment. They supply us with washing machines and dryers and dishwashers.

August 03, 2016

By Gary638645

I visited this facility

My experience at Rydal Park was very nice, but it's more expensive than what my parents could afford. The tour was very nice. They've got independent living and assisted living. It's a very upscale place and pretty formal. When you go for dinner, you have to get dressed up, and it tended to be pretty pricey. I have nothing bad to say about the place, but it didn't fit my parents' budget. The apartments were small, but it's on a high-end scale.

June 07, 2013

By Aileen4

I visited this facility

We visited Rydal Park and it was beautiful. We just can't afford to sell our house right now and make a profit so we're going to wait a couple of years.

July 11, 2012

By SEPAgirl

I am a friend or relative of a resident

First impressions are important, and I have to say I had a good one of this place. It has a very neat, clean, and comfortable appearance and feel. My family member who resides here has been in several different areas of the home, and no matter where he is, or what level of care he is under, I feel the same way. The staff here that we have come into contact with is also very kind and willing to help. We also appreciate the number of activities and the amenities that are available to him. In fact, there are times that I'd like to take part in the activities we see fliers for! Another perk is simply the location of this facility. It is easily accessible to people coming from many different directions, and is also located beside a small shopping center with a grocery store and a bank. So, in general, we have been very pleased with Rydal Park.

See all Independent Living reviews (6)

Nursing Home Reviews for Rydal Park

October 18, 2021

By JessieMc

I am a friend or relative of a current/past resident

Do not place your loved one at Rydal Park; the patient care in the "memory care" section is beyond unacceptable - the general incompetence among the nursing staff and lack of empathy shown by most of the nurses is disturbing to say the least. I wouldn't even call it memory care as the nurses here appear to have zero training in dementia care - they have no special skills and beyond that don't even seem to possess a natural ability to interact with and care for people with dementia in a positive way. They don't treat my loved one as an actual person with feelings and emotions. The general attitude displayed among the nurses is that because a person with dementia can't communicate or show understanding in the same way that you can, they don't feel anything either. This is not a place centered on patient dignity for those with dementia. Ensuring that your loved one receives proper medical attention, let alone basic positive human interaction, kindness, or communication from nursing staff, is a constant battle. Everything is a fight and any requests or concerns from the family are met with defensiveness, arguments, and general combativeness from the nurses. There is an excuse for everything, including blaming the patient, and no accountability among the staff. Nurses make no attempts to find solutions or address concerns in a positive way. Communication among the nurses is horrible, no one ever seems to know what is going on, and no one thinks it is important to develop and follow through with individual care plans. If you don't advocate for your loved one they will be treated poorly and medical needs will be ignored by and large, including basic hygiene. If you do advocate be prepared that everything will be a fight, and you will see little to no improvement or understanding from the nursing staff. You will be met with blank stares or an argument at every turn from floor nurses to nursing managers. The substandard care here is degrading for the patient, and mentally and emotionally exhausting for the family member trying to make sure their loved one is not neglected and treated poorly. If you are looking for proper social attention, skilled communication, medical knowledge and real care for your loved one with dementia, you will not get it at Rydal Park memory care. I am writing this for anyone else who is considering Rydal Park memory care, do not put your loved one here!!!

Provider Response

We are disappointed to see your review as this is not in alignment with our care practices or values. Please contact Andrea Gibson, Executive Director, as we'd appreciate a chance to learn from you and address your concerns directly.

July 29, 2021

By MolllM

Other

The treatment of people in the Rydal rehab center is deplorable. It is particularly bad in the evening and night. Trying to get information is difficult to impossible. Do not put anyone you care for in this place.

May 14, 2019

By deanna m

I am a friend or relative of a current/past resident

Nursing home has private baths with showers. Others I've visited just had toilets and sinks. Rehab stays are short but staff explained the medicare process to me and helped arrange hone care therapy for afterwards.

April 19, 2018

By kake

I am a friend or relative of a current/past resident

Please. I beg you ignore this facility. Do not use this rehab. 2.5 Days to obtain pain medication. Floors, windows, lamps are filthy. Staff act as though you are imposing on them when you would like something done. Supplies ordered, none followed up. 4 days later i check .A clerk decided to cancel the order. If you would like to be a supervisor of your loved one's care, this is the place. You will work there for free.

March 27, 2018

By AM

I am a friend or relative of a current/past resident

My mom stayed at Rydal Park of Philadelphia, and when it first started out, it had an excellent reputation. The ratings have dropped. They didn't have enough staff, and they were not conscientious about the patients whether they were sick or not. I had to tell them to do an x-ray because my mother kept coughing because she had pneumonia. The food is not bad, but since you had to wait so long, it got cold. The way it was set up architecturally was not conducive to the kind of work they do there. You can't see what's going on down on one end or the other end because of the curbs in the building. There was one time when it appeared that there was nobody around for two hours. You could drop dead due to a stroke and nobody would be there. I would never send my mother there again.

September 14, 2011

By jimlinry

I am a friend or relative of resident

I only wish there was a rating of less than one star. Rydal Park Inpatient facility is old and rundown with poor service and we had an overall terrible experience. There is an unbelievable lack of communication with the staff and administration. When you are admitted you are given no information as the daily routine and services and it is more than difficult to get answer to any questions. And God help the poor patient that does not have family to handle the daily problems that you WILL encounter. While there were a few good nurses and assistants, the majority of the staff did not appear to care about the patients or their therapy. Additionally, the patient rehab area has a very institutionalized atmosphere. Our family is currently dealing with a different rehab facility and the difference between the two is night and day. While we knew we were having many difficulties with Rydal Park, we truly did not realize how bad the quality of Rydal Park's services were until we saw what a rehab center SHOULD be. Please do not take your loved one here "“ there are MUCH better options.

See all Nursing Home reviews (6)

Continuing Care Retirement Community Reviews for Rydal Park

October 16, 2020

By jakesdaddy

I am a friend or relative of a current/past resident

Rydal is decent for residents in Independent Living who can take care of themselves but once in Assisted Living the level of care drops considerably. I have had to continually advocate for my parents once they began losing cognitive ability and for issues that should have been handled by the Rydal staff as a matter of course. The Medical Center is adult day care with the bare minimum of medical service being provided. As an example I visited my Father last Winter (pre-covid) in the Medical Center and he was still in his pajamas in bed at 1:30pm. He had PT scheduled for 1:00 but the staff didn't come for him until 1:45. I have learned from my experience at Rydal that residents will need to have relatives ready and able to be involved and advocate for their elders. I would not recommend Rydal Park.

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Services and Amenities of Rydal Park

Features

Computer Room
Resident Transportation
Garden And Patio
Resident Parking
Security Gate

Health services

Nurse On Staff: Onsite 24/7
Pharma

Guest services

Guests At Mealtime

Diet

Diabetic
Low Fat
Low Salt
Renal

Languages

English

Medicare

Health:
Overall:
Quality:
Staff:
Medicare Provider Number: 395321
Ownership Type: Non Profit Corporation
Date Certified: 10/01/2020

General

Resident Capacity: 275
Pets: All Pets

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About Rydal Park

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Take a look around this vibrant Philadelphia Life Plan Community, and you’ll notice some rather impressive elements. Our ideal location, with convenient access to shopping and public transportation. Our amazing dining options. Our beautiful grounds. And a rather extensive list of other services and amenities. Life at Rydal Park is exceptionally spirited."

Rydal Park

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I am a friend or relative of a current/past resident

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Continuing Care Retirement Community Reviews for Rydal Park

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Services and Amenities of Rydal Park

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General

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