Rydal Park

Please. I beg you ignore this facility. Do not use this rehab. 2.5 Days to obtain pain medication. Floors, windows, lamps are filthy. Staff act as though you are imposing on them when you would like something done. Supplies ordered, none followed up. 4 days later i check .A clerk decided to cancel the order. If you would like to be a supervisor of your loved one's care, this is the place. You will work there for free.

My mom stayed at Rydal Park of Philadelphia, and when it first started out, it had an excellent reputation. The ratings have dropped. They didn't have enough staff, and they were not conscientious about the patients whether they were sick or not. I had to tell them to do an x-ray because my mother kept coughing because she had pneumonia. The food is not bad, but since you had to wait so long, it got cold. The way it was set up architecturally was not conducive to the kind of work they do there. You can't see what's going on down on one end or the other end because of the curbs in the building. There was one time when it appeared that there was nobody around for two hours. You could drop dead due to a stroke and nobody would be there. I would never send my mother there again.

I only wish there was a rating of less than one star. Rydal Park Inpatient facility is old and rundown with poor service and we had an overall terrible experience. There is an unbelievable lack of communication with the staff and administration. When you are admitted you are given no information as the daily routine and services and it is more than difficult to get answer to any questions. And God help the poor patient that does not have family to handle the daily problems that you WILL encounter. While there were a few good nurses and assistants, the majority of the staff did not appear to care about the patients or their therapy. Additionally, the patient rehab area has a very institutionalized atmosphere. Our family is currently dealing with a different rehab facility and the difference between the two is night and day. While we knew we were having many difficulties with Rydal Park, we truly did not realize how bad the quality of Rydal Park's services were until we saw what a rehab center SHOULD be. Please do not take your loved one here "“ there are MUCH better options.