2 out of 5 stars is a generous rating for Parkhouse Geriatric Center as far as elderly care centers go. Having visited a few care centers in the past, Parkhouse is definately a more budget friendly one for a reason. 3 wings and 8 floors, Parkhouse appears gloomy and dingy from the outside; the looming building is made of dark brick and I had hoped the inside of the facility would not match the exterior-sadly, it did. Though equipped with a small courtyard with a coy pond and some shrubbery the shadows of the surrounding wings of the building cast out any good vibes that could have been. One of the first things I noticed about Parkhouse is the massive line of wheelchairs running along one side of the first floor Dr.'s office hallway. At least an hour after visiting my friends Grandmother upon exiting I see the same people still in line for their appointments. The motif of understaffing becomes more apparent as my friend and I ride the decrepid elevator to the 8th floor. As the elevator stops at several floors to let people off I see the residents all in wheelchairs, none of them standing or walking. Of course the main tower of the facility holds the residents who are most affected by dementia etc. but it still appears as though independence is not something encouraged by much of the staff. Upon arriving on the 8th floor it was lunch time and the nurses and nurses aides are running around like chickens with their heads cut off. It appears as though even with the help of "service technicians" (young unlicensed helpers who assist in simple tasks at the facility) the staff is still stressed and the dining room is full. Some people are being fed in their rooms but some are forced to eat in the hallway lined up in their wheelchairs as they wait to be fed. As lunch winds down a woman comes into the dining room with a keyboard for sing-along time. While most of the residents are unresponsive,the effort was certainly appreciated by a few who clap along offbeat. My overall thoughts of Parkhouse are that they need more staff members so that each resident may be provided with personal care and affection that they need to be as healthy as possible. Though the overall tone was somber, there were a few nurses that seemed to really care about the residents and would joke with them or hug them. Though it was said that there were other wings of Parkhouse that were meant for more "independent" seniors, it seems doubtful they are being encouraged as much as they could be. The food served seemed to be served with care, each resident had a tray with a colored ticket on it representing their dietary restrictions. Though Parkhouse seemed to be doing the best they can the gloomy atmosphere and stressed out staff is what drew me to the 2 star rating. Hopefully more to come.