Caring.com
Caring.com

(800) 558-0653

The Heritage Shadyside

5701 Phillips Avenue, Pittsburgh, PA 15217

(800) 558-0653 (Call a Family Advisor)

3

(5 reviews)

Offers Nursing Homes

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of The Heritage Shadyside in Pittsburgh, Pennsylvania

3

(5 reviews)

  • Facility

    1.0

  • Staff

    1.0

  • Value

    1.0

Charlie

1

March 25, 2024

I am a friend or relative of a current/past resident

We visited a friend in Heritage Place today 3/24/2024. We were appalled at how filthy her room was. It looked like a week's worth of dust was on the floor. The windows were so filthy you couldn't see out of them. The smell in the facility was horrendous. The staff told us that, since they weren't allowed to help our friend walk, she either had to soil her pants or use a bedpan. Our friend was half out of her bed when we found her. She had an unprotected port used for dialysis that we feared would develop an infection in such a filthy environment. UPMC should be ashamed of itself. We have seen slums that were cleaner.

Caring relative6

5

December 30, 2015

I am a friend or relative of a resident

The Heritage Shadyside is very nice, and I'm very happy. My brother-in-law has adjusted well there and just the whole atmosphere is one of wanting to help. They have a chef, so the food looks wonderful, smells good, and has been very edible. There aren't any complaints from the people about the food. They have a lot of activities and lots of bingo, which everyone loves. They've had people come in, like musicians, and they had someone bring a dog to visit. They just have a variety of things going on. Everyone is very helpful. When he's in the wheelchair, and he's wheeling some place and they see him, they'll help him. It's unbelievably well run.

AnthP

4

June 30, 2012

I am a friend or relative of a resident

The staff was very caring. My relative who lives there can be a handful, and other nursing homes have rejected her. But the staff at Heritage was very helpful and never had anything negative to show to the visitors and were always very nice to both the patients and their visitors. The facilities were well kept. Especially the common areas. They were very modern and did not give the impression of a hospital environment at all (in a good way). The commons rooms were well lit and beautifully painted. The parts of Heritage that were devoted to hospital care were state of the art. The location is one of the best parts of Heritage. It is centrally located in the city so relatives of the patients are always close by. All in all, I would recommend Heritage Nursing Home for all of the reasons listed above. My Grandmother absolutely loves it and so does her family.

jumpdown123

3

April 14, 2012

I visited this facility

On the day that I went there, I saw some unpleasant things. Some of the orderlies were sitting in the common area watching soap operas while simultaneously pushing food into the seniors' mouths. It made me sad to see food not making it into their mouth and falling into their laps. Sometimes, they were being fed too quickly and they couldn't keep up. They looked so sad having to constantly open their mouths when the next spoonful came.I also saw one of the orderlies lifting a patient up by their arms. I was seriously scared that the patient's brittle bones would break or a shoulder would become dislocated. The nurses were pretty good, though. I did like that the physical therapists were kind enough to take things slowly with their patients. It was nice to see them offer words of encouragement to the client as he/she walked up and down the halls.

Daughter0809

2

July 14, 2011

I visited this facility

Double rooms. Unpleasant staff especially the night shift. My dad felt like he was not cared for and felt that the staff was hostile. He left as soon as we could find other placement. The therapists were great and medical providers were great but the rest of the staff was unpleasant, unhelpful, and certainly not caring.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Medicare

  • Health

    2.0

  • Overall

    3.0

  • Quality

    5.0

  • Staff

    3.0

Medicare Provider Number: 395732
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About The Heritage Shadyside in Pittsburgh, Pennsylvania

The Heritage Shadyside is a Senior Living provider in Pittsburgh, Pennsylvania that offers residents Nursing Homes services. Contact The Heritage Shadyside for more details on services and rates.

Map of The Heritage Shadyside

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Allegheny County, PA

  • Washington County
  • Beaver County
  • Hancock County
  • Westmoreland County
  • Brooke County
  • Butler County

Senior Living Communities near Pittsburgh, PA

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.