Juniper Village at Mount Joy

Elke1

I went to Juniper Village at Mount Joy. It didn't feel like a hospital setting. It felt like a home. It's well-maintained, and the staff is just amazing. Just their conversations with the people that live there, the residents, it just felt like home. And I loved that they had clubs. They have a salon, they have a fitness center. It just felt homey, and that's what my father-in-law needed. The staff is very open, patient, and great with my father-in-law who has dementia. They were very patient with him. They answered all of the questions. They made sure he had all the information that he needed, but were very accommodating for everything that he's going to need. Food is a sit down. They have many options for the residents. It was great. We had more of like an Amish kind of lunch, but very good. My father-in-law loved it. The building is very clean and well-maintained. You can definitely tell they take pride in the building. It felt like you were out in the country.

Donna

Juniper Village at Mount Joy was a very clean and beautiful facility, but you don't get the care there. Mom was down at the memory care and they didn't do any activities, but when you went into the building, they had this beautiful board that showed the activities and the times, and they never did it. I questioned them a couple of times like this was supposed to happen at ten, this one was supposed to happen at one, and it didn't happen. Deb is the director and she and I had disagreements. I taught for 35 years and since she didn't have activities for the ladies, on Valentine's Day, we made these big hearts. I put their names on them and we put them on that one wall there. I would ask them how many more pink hearts are there than red hearts? Or how many blue hearts and purple hearts all together? We had fun with that. Deb ripped them off the wall and she called me on the phone and said, "You look too kindergardenish and too childish." I said, "Honey, they had fun making those. It was decorative." That wasn't the first time. She also did that on Christmas. I bought this big mural and put it on the table and after a while, a resident would come out and my mom would come out. We had eight ladies and the best part was they talked. They talked to each other and asked questions. They got finished and we put it up for Christmas. Deb tore it down the next day. The food was very good. I never heard anyone complaining or anything. The place looks like something from a magazine, but don't touch it or move anything, because when I brought in a crossword puzzle and we started putting it together, that evening, Deb took it down. She didn't want that out there. They hired a young girl that was supposed to come down to the activities for memory care, which was great, but you could tell she didn't have experience and she needed some training. It would have been nice if they had allowed her the opportunity to visit other nursing homes and to see what other activity directors were doing, but at least she was trying. I gave her some of my books that I had and she took them to make copies. So, she was willing.

Julie

Juniper Village at Mount Joy seemed very well organized. The rooms were spacious. The community rooms were spacious, and the dining room was very nice. The staff gave me a sample of the menu and it seemed very varied. It just seemed like a very nice place. I liked it a lot. The layout of the apartments was very nice. I did get to see three of them, and they seemed very nice. There's a little kitchenette in there. There was a chapel and a hair salon. They had everything. They had a lot of activities on their calendar.

Laura

My mother-in-law is a resident of Juniper Village at Mount Joy. The night nurse is amazing in the memory care unit. We like that it's local. They are a very small community, so we don't have the worry of viruses, and they can be open more. Their one-on-one time with their patients and the atmosphere is very, very nice. They are very caring and understanding, like a family. During the day some of the staff doesn't administer medications like they're supposed to, but everything else is about the place is phenomenal and it's not a typical medication that's necessary to certain appointments and stuff. They have painting, baking, cooking, music, exercise, dogs come in, and pets. The things that my mother-in-law likes, they provide. We haven't been able to eat there since COVID hit. I don't think there's a place you can yet, in a nursing home, if you don't live there. The value for money is good. I think every place like this is a complete ripoff. To be quite honest, I think this whole government insurance and everything is a joke. I don't even want to go there with a review on that, it's not fair to them and other places, it's just so much better. We're paying three times the price of our house, but we didn't have a choice. They're doing the best they can with their laws and within their small community. So, it is a very good price for the number of people they have there. They haven't done anything to harm her, the only thing they do is look out for her. So, a much better quality of a nursing home facility than we've seen, and we had her at prior.

Sandy

My mom moved into Juniper Village at Mount Joy. Right off the top, these people are so caring. I can't say enough for them. They are just so accommodating to make this transition easy. We want my mom to be in a decent clean place, and that's exactly what this is. It was recommended to me by a friend of mine whose mother was there. The staff members were outstanding. It's in the town of Mount Joy, but it still feels like you're out in the country a little bit. It's in a nice location. It's maybe 20 minutes from where we are located, and we're familiar with the area. It's very easy to reach, and there's not a lot of traffic. You're not in the middle of the city and have that hustle and bustle, so it's nice. My mom has a little bedroom area and a couple of chairs in there. She has a little kitchenette, a refrigerator, a little sink, and a microwave. She can get her own drinks when she's not down at the dining area, which is three meals a day. They include cable TV. There is that potential if you want them to do laundry, but that is another up-charge. So I've chosen to do her laundry at this point. The food was nice. They have people that come in and play musical instruments or sing. They have cooking demonstrations. They have church services several times a week. They have a living room with a nice big fireplace, tons of couches, and chairs. If you don't want to participate in singing, you can just sit there and listen. They have several little game tables. They have different things like chess and Tic-tac-toe, so it's very nice.

Stan

Juniper Village at Mount Joy is very nice. The place is very, very nice. They have multiple places for people to eat in terms of area. At the time, they were constructing a new activity gym area. The rooms are very nice. The biggest issue I had there was that it was quite expensive. It's a lot more expensive than where my mom is now. They have a building that has studio apartments, and some places have semi-privates. The place is very nice. They have nice facilities. The staff who accommodated me for the tour was very nice.