Legend of Allentown

David

We went to see Legend of Allentown, it's a personal care facility. I only met 3 people, the salesperson, the activities director, and a nurse. They were all fine, they were all good. The facility's maintenance and cleanliness are excellent too. They were getting ready for some activities when we're there. We weren't there to see the actual activity at that point though. They have a beautiful garden in the courtyard in the middle. All the rooms are around this beautiful courtyard. They had a garden there and they had a lot of professionally landscaped things. We had soup there, it was delicious food. We also had a brownie with it and some fruit.

Michele

I toured Legend of Allentown for my mom. It was beautiful because it's relatively new. They have a lot of amenities like a movie theater. I'm not exactly sure what it would be called, but there was like a whirlpool bath in the one area, I guess I don't know if it's like where the therapist would normally be, but it's open to all residents and it's not like you just go in if you're looking for therapy. The staff was kind and knowledgeable. The only thing that bothers me about this one is they will not quote me a staff-to-resident ratio, which makes me uncomfortable. Sometimes they're saying it depends on how many residents they have. And I'm like, "well, not really," because if your ratio is six to one and you have 24 patients, then you need to have four staff. If you all of a sudden have like 40 some people, then you need to have more staff. If you're going to maintain six to one, it can't be like 40 to one. I realize it might be different at certain times of the day because certain things are going on, but when I came to Legend, I was put off by the fact that they wouldn't nail down a ratio. I like them about everything else. The facility was gorgeous, but it bothered me that they wouldn't tell me that. They were a front runner for us at first because I saw it and I thought it was beautiful. And I liked the people that toured me around the place. I was toured by, I think, the director of activities, and then the director of memory care came with us. They were very, very knowledgeable because it was their area.

Lucy

Legend of Allentown is a very nice place. It's expensive. The rooms were nice; they had a bedroom, a living room, and a kitchenette. They're very, very small, but for what you need -- for one person -- I think it's nice. Everybody there was wonderful.

Linda

Legend of Allentown was very nice. The rooms were very nice. They had a living area and a sitting area with a bedroom. The bathrooms were very nice and new. The living area was small, but the bedroom was very nice. I saw both assisted living and memory care.

Lisa

Legend of Allentown was brand new and extremely beautiful. It was not like a nursing care facility at all. It was more like town home living, but in a building type setting. It was very bright and very happy. The residents looked very happy as well. Their kitchen and their staff were very nice. Everyone said hello. I was very impressed. They had a lot of activities going on that day. They were having a celebration, so it was being prepped and catered at that moment. They make sure that the residents are included in all their celebrations and things that they do outside of the facility like shopping. It's very well done. Everyone was very cordial, very friendly, very informative, and very welcoming.

KristinaD.

We were looking for a place for my Mom last year after it was determined it was not good for her to live alone any longer. She was at another local facility in Center Valley for 3 weeks and was not happy there. I called Christina (Sales Director) at Legend to schedule an appointment to see the facility. My husband and I toured it and fell in love with it. The facility is just beautiful with great decorating and color scheme. We then brought my Mom over with my sister and they both thought it was wonderful. It took us a few days to decide but we after we make the final decision, we have not looked back. It was the very best decision for my mother. The staff has always been very friendly and helpful to us. I have no complaints about the staff. There have been some staffing changes but that is bound to happen--noted this overturn is mostly in the dining area. My mother likes quite a few of the activities offered--especially the ones where she gets to bake or cook. (which is something she cannot do on her own any longer-so the supervised baking is wonderful for her) She enjoys some movies, the trivia days, outing to the Dollar Store and the exercise classes. The apartments are beautiful. My mother loves that she can go out and be with other residents, be involved in activities, and then go back to her cozy apartment. Almost a year after she moved in she is still saying how much she loves her apartment. The main areas are always tastefully decorated for different holidays. Laundry is included as well as transportation to doctor/dentist appointment (must be scheduled with front desk). Most of the time we take Mom for her appointment, but it is great to know she would have a ride if needed. I think Legend does a good job with the food. There are some things my Mom doesn't like--but that is to be expected once and a while. There are other choice if one does not like the multiple choices for main meals. Even though it is a huge investment (money wise) for us and my mother, I am always recommending Legend to anyone that is in need of a personal care facility.

KRD2

I recently visited a friend at Legend Of Allentown and although he seem to be happy and taken care of I was very disappointed in the employees that work at this establishment I’ve never seen so much hostility Among the coworkers. Whatever happened to teamwork it seems they lack the teamwork Do you to maybe their dislike of certain coworkers I was just exiting the hallway and I could hear loud arguments among several not good at all if it would’ve been in earshot of any residents do you to maybe their dislike of certain coworkers I was just exiting the hallway and I could hear loud arguments among several not good at all if it would’ve been in earshot of any residence. What is management doing to try to make the atmosphere and the teamwork more pleasant for those that visit ?

DST

I toured the community while under construction and was pleased with all that it had to offer. It wasn't until we moved our loved on in that I realized how lucky we really were to have chosen the community. The staff is kind and provides great care. The management team is attentive and responds to all of our questions (and we had a lot of them). There is always something to do, lots of activities and our loved one has even made friends. The food is great, I even enjoy lunch during my visits. Our loved one has flourished since moving into the community, I am glad we made the right decision.

Alexiswhite

Legends of Allentown is a beautiful looking place but the PCA’s have to many job duty’s like dining, personal care ect. Which means residents are alone at times and could choke in dining room and don’t have access to walkers. Managment is the pits they are not considerate to family and residents feel like they don’t care about them or loved.Barbra (Allentown campus) works as a customer service administrator and words can not discribe how dishonest and horrible she can be. We also have excellent workers that cared about the residents and they have been let go when in reality some of managment should have been let go. This place needs changes fast. Resident was also asked to leave the eating area on super bowel Sunday because they had 2 family members to visit and there were several tables that were empty the whole time . Family is everything to residents make then feel like they are excepted in there home.

Jon

We've chosen Legend of Allentown because it's convenient, they have friendly staff members, and the food is good. The rooms are adequately sized, and it has the things that we were looking for. They have movies, games, they have cooking days, and things like that. The place is very nice, and it's basically very much like home.