We should have known we were in trouble when, on our first day there, signing papers, the social worker "warned" us that our insurance company was notorious for cutting rehab coverage quickly. Really? Insurance does not cut without a recommendation from the facility, so please keep that in mind. Our loved one received less than adequate care during his stay there. Teeth were never brushed. CPAP machine was never used, despite our pleas to nursing staff and management. Our loved one was rarely, if ever, shaved, unless we did it. Who knows how often our loved one was bathed. When our loved one first arrived at the Jewish Home, he had some cognitive ability to communicate the shortcomings of the care he was receiving there. But, through a very unfortunate series of events, mainly caused by their lack of attention and lack of proactive care, it got to the point where he lost most of his cognitive functions and could no longer communicate such failures.
Toileting is a big issue here. The Jewish Home is very unattentive when it comes to answering the call bells of loved ones. He would sit, for over 30 minutes while we were there staring down the nursing staff to come and help us (please!?). Can you imagine how long they sit when you are not present???? Our loved one was forced to become incontinent because of their lack of attention to his needs. And when I say needs, how about letting a UTI go untreated for over 8 weeks? We requested testing, and were told results were negative, but finally at week 8 of our loved ones stay, we were informed that he did in fact have a UTI (as we knew all along), and he finally received treatment. But that was only after we insisted that he be seen by a urologist that they decided they could do the proper testing required. If you do not have an understanding of how a UTI affects dementia in the elderly, you need to research this.
When insurance was finally cut (after 5 appeals and many breaks in therapy because of the cuts and the way the appeal process works), our "caseworker", who is also the admissions director for their skilled care unit, made no attempt whatsoever to help us get our loved one out of that place. Is this not a conflict of interest (caseworker/admissions director)? Of course his only goal from the very first day of our stay, was to have our loved one overmedicated and sleeping almost every minute of every day for the rest of his life, rotting there in his wheelchair until he dies. There was no real attempt to rehab our loved one back to a state where he could function in an assisted living or personal care environment. Actually, 24 hours after being removed, our loved one has been admitted to the hospital due to over medication, and reactions from combinations of drugs he never should have been administered to begin with.
Our recommendation to you is to avoid this rehab/skilled care facility at all costs.