Brinton Manor

Attractive on outside. Okay on inside. Parking inadequate. Access from Route 1 very tricky (need caution). But our biggest complaint is that we met with staff to get our loved one admitted. We were kept "hanging" for a phone call that never came. We were faithful in our weekly polite calls asking how things looked and were always told "should be a week or two and we will call you immedately". We visited again in person and heard one of the staff talking to two people and saying the exact words "should be a week or two". I turned around and walked out and we put our loved one somewhere else. Odd thing is..my friend's mother was admitted for rehab and they pushed to put her in long term. That's what they look for there...transition from rehab to long term. We were so patient six months and ended up disappointed. Would have rather been told "it's not happening".

I visited this facility very recently. The receptionist admissions director, and an occupational therapist were wonderful and made me feel welcomed. The outside of the facility was aesthetically more attractive than the inside. The resident areas smelled of urine or some other similar odor. The rooms I remember looked old and dingy. Mostly, I didn't like that adjoining twin bed rooms shared the same bathroom which means as many as four residents would share the same bathroom. The residents seemed okay. Lastly, where the facility is located [off a fast moving roadway] makes it easy to miss. If you do miss it, you'll drive a distance to make a suitable U-turn. After the U-turn, you have to drive pass the facility to be able to return to the road it's on. Even more frustrating was getting out of the parking lot on to the road which proved to be a very cautious adventure. I would give it 2 1/2 stars.